Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Sexiest phone
on March 30, 2025
Posted by: Ynaut
I had this phone for 6 months now and it still turns heads. Everyone always asks to borrow my phone to admire it and the tripod function for YouTube videos are great. Pictures come out great where everyone has complimented them
Response from motorola.comBy Mitch, Motorola Customer Care, April 1, 2025
Wow! We love hearing this, Ynaut. It’s amazing that your phone is still turning heads after six months. The sleek design, great camera, and handy tripod function really do make it a standout. Thanks for sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great buy need improvement
on March 28, 2025
Posted by: Adam99
I'm using it one month now, pretty much good, but when I'm using apps that consuming GPS it get stuck abd laggy
Response from motorola.comBy Carlos, Motorola Customer Care, March 29, 2025
Thank you for sharing your feedback! We're glad you're enjoying the phone overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
3
Kinda cool
on March 28, 2025
Posted by: Zeeruthless
from Fort smith, Arkansas
I bought this phone about a month ago and I like it. However, it's been a frustrating time adjusting from iPhone to android. Haven't been able to receive mms from a few of my family members and my carrier has tried to help me out but with no luck. Sometimes my phone glitches or goes black screen for a few minutes. Overall, it's a cool phone but it now will probably get a different phone 😐
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, April 1, 2025
Thank you for sharing your experience with us, Zeeruthless. We apologize for the inconvenience you've faced while adjusting. We understand that transitioning between platforms can be challenging, and we’re here to help make it smoother for you. We’ve sent you an email to gather more details about the concerns you're encountering. Please reply to that email so we can provide you with any possible assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Fun!
on March 28, 2025
Posted by: heathw
from Boston, MA
Love this phone - recently switched from apple and it's a breath of fresh air. Phones are fun again! My only complaint is PLEASE add an option to remove the hide keyboard button. I use gestures and have no need for it - I hit it all the time. This is a feature I can't turn off.
Response from motorola.comBy Carlos, Motorola Customer Care, March 29, 2025
We're thrilled to hear you're loving your new phone and enjoying the switch! We appreciate your feedback on the hide keyboard button and understand how it could be frustrating. We'll pass your suggestion along to our team for future improvements. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
1
Not user-friendly.
on March 22, 2025
Posted by: Lizl
from Texas
So, I bought my Razor plus about 2 months ago. I had one many years ago when they first came out and I remember loving it. I was hoping it would be the same with this one, however, I'm disappointed. It's not easy to use. Even saving a photo that fits the screen has been difficult. It won't crop it and cuts off the picture, even while scrolling. It's so annoying. I also hate how many times I accidentally change the exterior screen picture by accidently touching an exterior button. Overall the phone is trash, and once I'm finished paying it off, I'll be getting another Samsung and just sticking with them.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 24, 2025
Hi Lizl, We're sorry to hear that your experience hasn't met your expectations. We appreciate your loyalty and understand how frustrating it can be when a phone doesn’t work the way you hoped. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the size, shape, and external screen.
on March 20, 2025
Posted by: CubaPatt
from Shinglehouse, Pa
Works great so far. No issues and a perfect fit for me.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, March 21, 2025
Thanks for your feedback! We're happy to hear it's a great fit for you and working perfectly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Powerful and fun?
on March 19, 2025
Posted by: Sepo
from New Mexico
Amazing phone with amazing battery life. To keep this simple. I have owned both the Samsung S22 Ultra and iPhone 16 Pro Max and this Motorola Razor + 2024 in koala blue with only 256 GB of memory definitely can hang with the big bois (Apple/Samsung). I love my phone and I hope Motorola releases another in 2025.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, March 21, 2025
Thank you for your awesome feedback! We're thrilled to hear that your Motorola Razr+ 2024 is keeping up with the best. It’s great to know you’re loving the battery life and overall experience. We appreciate your support and hope Motorola continues to impress you in the future! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone
on March 18, 2025
Posted by: Nubelia
I love my phone ,I have razer+ since 2019 ,is excellent phone best camera and now the video camera and the outside view is excellent, because I don't need open the phone.
Response from motorola.comBy Mitch, Motorola Customer Care, March 20, 2025
Thank you so much for your kind words, Nubelia. We're thrilled to hear that you've been enjoying your phone since 2019. It's great to know that the camera quality, both for photos and videos, has lived up to your expectations. We're also glad the external display is adding to the convenience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com