Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
It's Sliving
on April 1, 2025
Posted by: Djtwinkie
from Virginia
1 month later and my Paris Edition Razr+ is still Sliving ! Love this phone. It's truly made the folding phone not just useful, but fun. I went from a zfold 5 to a Razr+ 2024 and have NO regrets! Get the phone y'all! :)
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 4, 2025
Thank you so much for your amazing review, Djtwinkie. We're thrilled to hear you're enjoying your Paris Edition Razr+ and that it has made your foldable phone experience even more fun and functional. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
best phone of 2024
on April 4, 2025
Posted by: smerriam3
from NY
I've had this phone since August of 2023 (since it was launched) and this has been by far the best smart phone I've had! I was an iPhone user for almost 10 years and before that had Android. Android itself has come a long way and connecting/using other Bluetooth devices is really seamless, pretty much like the iPhone ecosystem. the battery life is great, quick charging really nice to have, and it folds! unfortunately I dropped it without the case on about a month ago. I did drop it before a few times but I had a case on. I purchased the protection plan when I got the phone and Motorola was great to work with. again I was nervous dealing with a new company since I was used to apple support but everyone there was great. I sent my phone in and it was fixed within a week. they were very helpful the whole way and very communicative, including calling me just to check in and see how everything was going (I did have several issues throughout the process but nothing that Motorola did wrong). I'm hoping this will last me a few years and I'm looking forward to seeing what Motorola develops in the future!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 8, 2025
Thank you so much for this incredible review, Smerriam3. We're honored to hear that your phone has become the best phone you've ever had. It’s great to know you’re enjoying the seamless Android experience, long battery life, fast charging, and of course, the foldable design! We're also really glad to hear our support team was able to take good care of you during your repair process. Thanks again for your thoughtful feedback and for being part of our journey. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Features
on August 29, 2025
Posted by: khufu
great product and great features. Love the case that is recommended as well.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2025
Thank you for your kind words, Khufu. We’re happy to know you’re enjoying the features and that the recommended case has been a great match for your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Wonderful device!
on November 14, 2025
Posted by: Danni G.
from South Lake Tahoe
I had my last Motorola phone for 7 years. I decided I finally needed a new one and was excited that Motorola was re-releasing the Razr. This phone has not disappointed me once. I've had it now for over 6 months.
Pros: you can watch videos in all sorts of directions. It's nice that the phone folds for watching videos, so you can place it down or tri-pod it.
Calls are clear
the video recorder/ camera is rad.
Sturdy and great quality (I was worried about the fold and if it would cause issues with the screen- it does not)
Cons: it gets lost in my purse.
The speaker phone could be louder.
Overall I'm really happy with this phone and will probably keep it for another 7 years. 😂
Pros: you can watch videos in all sorts of directions. It's nice that the phone folds for watching videos, so you can place it down or tri-pod it.
Calls are clear
the video recorder/ camera is rad.
Sturdy and great quality (I was worried about the fold and if it would cause issues with the screen- it does not)
Cons: it gets lost in my purse.
The speaker phone could be louder.
Overall I'm really happy with this phone and will probably keep it for another 7 years. 😂
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 16, 2025
Hi Danni, We’re thrilled to hear that the Moto Razr has exceeded your expectations over the past six months, from its folding design for video viewing to the clear calls and camera performance. We appreciate your thoughts on the speaker volume and hope it continues to serve you well for many years to come. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
An almost perfect phone
on August 30, 2024
Posted by: pickypenelope
from Boston, MA
When foladables first emerged a few years ago, the technology seemed impossible. I couldn't imagine that a foldable phone would ever be truly be usable as a daily driver for an average person. Last year, with the Razr+ 2023 model, Motorola had made enough progress to convince me to give it a try. I loved it. The Razr+ 2024 model was a modest upgrade, but I felt strongly enough about the phone to go for it. The 2024 version of the Razr+ may only be a modest upgrade, but it is much more "finished" feeling product. The hinge feels strong and smooth. The outside screen is bigger and even more useful than it was last year. I dropped my first Razr a couple times and I could never detect any damage; I'm assuming the 2024 Razr+ will be at least as hardy. All of the basic functions of the phone work as they should: call quality, bluetooth, wifi are all great. I love the phone and I'm very happy with my decision to make the upgrade from 2023 to 2024.
My one wish is for more storage. For a long time a must-have for me was expandable storage in my phone. I made the sacrifice with the Razr+2024 (and 2023), and I don't regret it, but I do miss the SD card slot. I know that the industry is moving away from that wonderful option. Maybe a model of the Razr+ with 1TB of internal storage would be an adequate solution. I'm hoping in the future Motorola will offer a version of the Razr either with more internal storage or a micro SD slot.
I would recommend this to a friend!
Response from motorola.comBy Mich, motorola Customer Care, August 30, 2024
Thank you so much for your thoughtful and detailed feedback, Pickypenelope. We're thrilled to hear that the Razr+ 2024 has been such a positive upgrade for you. It's fantastic to know that you’re enjoying the improved hinge, larger outside screen, and the overall durability of the device. We understand that expandable storage has been a valuable feature for many of our users, and we appreciate your perspective on this. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Size
on November 11, 2024
Posted by: dpott
from AZ
This phone is built sound with solid materials. The size is perfect for my use, opened or closed. The soft wear was easy to learn and offers lots of features. I'm happy with this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 11, 2024
Thank you for sharing your positive feedback, Dpott. We're thrilled to hear that you’re enjoying the size and build of your phone, as well as the ease of use with the software. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Flip, fold and bold
on January 26, 2025
Posted by: Flybysaint
from Charleston
I bought two phones for Christmas. One for me and the other for my fiance, we can both say that we love our phones, we had a OnePlus and an Asus Rog and those phones doesn't compare to what Motorola has created. Motorola has been and still is one of the best and even in the 90's, they have always have been the innovators of different styles of phone and pagers (beepers). Keep rising to the top Motorola, a fan from the past has come back.
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2025
Thank you so much for your kind words and support, Flybysaint. We're thrilled to hear that both you and your fiancé are enjoying your new Motorola phones. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone! Razrs for life!
on January 10, 2025
Posted by: Razz
from VA
This recent purchase is my second Razor The Mocca plus color.. I bought the Razor 2024 in orange. But when I saw this Mocca color on the Razor+ . I had to get it as well. My whole family has Razrs. We switched from Apple ,Pixel and Samsung device s. . I also had way back in the day the Black Razor flip. Now who remembers that one? Lol. I do wish there was a matching case available for the Mocca.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2025
Hi Razz, Thank you for your amazing feedback and we’re thrilled to hear that you’re such a big fan of the Razr! It’s great to know that your family has embraced the Razr lineup. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com