Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
4
on May 24, 2025
Posted by: scottang
from Tracy, CA
Kinda bummed cuz I was super excited for this phone but to be fair the reviews were split, after only 2 days and less than 10 folds in, I just can't with the crease... if the slight groove in the phone already bothers me, it will only get worse. Love the camera and how vibrant it makes pics look - made a couple videos that look amazing! Phone got pretty warm when charging, used Motorola wireless charger, so ...... All things considered, this is a fun-in-mind phone ready to verify your participation in life's adventures!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 26, 2025
Hi Scottang, Thank you for sharing your honest experience with us. We’re sorry to hear that the crease impacted your excitement. We understand how important every detail is, especially when you’re looking forward to a new phone. The feedback about the camera and video quality is great to hear, and we're glad those features brought some joy to your experience. We also appreciate your notes about wireless charging and device warmth. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
easy use
on May 20, 2025
Posted by: JC127
from NH
This phone is perfect if you need to put it in small spaces and gameing. it has great camera view and it's very easy to function.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 22, 2025
Hi JC127, We’re so glad to hear you're enjoying the compact design and gaming experience on your phone! It's awesome to know the camera and ease of use are hitting the mark for you, too. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Great features
on May 16, 2025
Posted by: Mavis
from Stlouis
I bought this phone thinking this phone will work for me. But when I've received it too small. Had to send cellphone back
Response from motorola.comBy Carlos, Motorola Customer Care, May 17, 2025
Thank you for sharing your experience with us. We’re truly sorry to hear that the phone didn’t meet your expectations in terms of size. We understand how important comfort and usability are when choosing a device, and we regret that this one wasn’t the right fit for your needs. We're glad to hear you were able to return it, and we hope the return process went smoothly. If you’re still in the market for a device that better suits your preferences, we’d be happy to help you explore other Motorola models that may offer a larger display or different form factor.
Thank you for considering Motorola, and we hope to better serve you in the future.
Thank you for considering Motorola, and we hope to better serve you in the future.
Written by a customer while visiting motorola.com
Customer Rating
5
This phone is cool to have
on May 13, 2025
Posted by: Lady t
This phone is so cute my friend loves the camcorder function and pictures function I love all of what this phone does I am glad I bought it thank you Motorola. I have the special edition dion sanders flip phone too.
Response from motorola.comBy Mitch, Motorola Customer Care, May 13, 2025
Hi Lady, Thank you for the amazing feedback! We're thrilled to hear you're loving your phone and that your friend is enjoying the camcorder and camera functions too! It’s especially exciting to hear you have the special edition Deion Sanders flip phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on May 13, 2025
Posted by: Aubrey
Had mine for eight months and the best phone I've ever owned. No more I phone
Response from motorola.comBy Mitch, Motorola Customer Care, May 13, 2025
What an awesome compliment, Aubrey. We're thrilled to hear that your Motorola has been the best phone you've ever owned. It’s great to know you’ve made the switch and are loving the experience. Thanks for being part of the Moto family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fantastic phone
on May 5, 2025
Posted by: Nightwing
from Charlotte, NC
3 weeks in and I'm loving this phone! The title says it all. Once my moto care warranty is up, I do plan on getting a new Razr or any other Motorola phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 6, 2025
Hi Nightwing, We're thrilled to hear you're loving your new phone. It’s great to know it’s been such a positive experience just a few weeks in. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Bloat and Bugs
on May 3, 2025
Posted by: whatheflip
from Dallas
Obtrusive bloatware, buggy split screen for apps, and forced Motorola AI. Samsung flips suck too. Guess I'll suffer with this razr+ until Apple makes a flip.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, May 5, 2025
Hi Whatheflip, We’re sorry to hear that your experience with the Moto Razr phone hasn’t met your expectations. We appreciate your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great performance
on April 28, 2025
Posted by: Abner
I bought a month ago and so satisfied.... Memorybly first cellphone: startac
Response from motorola.comBy Mitch, Motorola Customer Care, April 29, 2025
Thank you so much for your kind words, Abner. We're thrilled to hear you're enjoying the performance of your new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com