Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Razor+ forever
on April 6, 2025
Posted by: Harley dad
Big change from my years with an iPhone. Really enjoying the razor+. Glad I made the switch
Response from motorola.comBy Mitch, Motorola Customer Care, April 9, 2025
Welcome to the Razr+ family, Harley. We’re so excited to hear you're loving the big switch and enjoying your new Razr+. It’s always great to know when someone makes the leap and feels good about it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Music lover
on May 27, 2025
Posted by: JLS61
from Peoria, il
This is my basic music phone, and I am happy with it!! Paris inspired me !!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 28, 2025
Thank you for your wonderful feedback, JLS61. We're so glad to hear that your Motorola phone is hitting the right notes for your music needs. And how inspiring that Paris played a part in your experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fip it!
on June 6, 2025
Posted by: Billa
Surprised how much I have used the external display as you can do a lot. Speakers are great. Use my computer charger to charge it as quite fast.
Response from motorola.comBy Carlos, Motorola Customer Care, June 6, 2025
It’s great to know that the external display has been more useful than expected. We designed it to help you get more done without always needing to open the phone. From messaging and widgets to quick access to apps, it’s all about convenience on the go.
We're also happy you're enjoying the speaker quality; clear, rich audio is something we focused on for a better media and call experience. And yes, using a compatible computer charger that supports USB-C Power Delivery is a great way to take advantage of the phone’s fast-charging capabilities. Thank you for sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
We're also happy you're enjoying the speaker quality; clear, rich audio is something we focused on for a better media and call experience. And yes, using a compatible computer charger that supports USB-C Power Delivery is a great way to take advantage of the phone’s fast-charging capabilities. Thank you for sharing your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Features! Fun to use. Powerful.
on November 3, 2025
Posted by: Vamie
from Rogers AR
I have been using the Razr+ 2024 for the past 4 months, and I also have the Samsung Flip 5 that my daughter uses. I find Razor+ is better than the Samsung Flip 5. I liked the Family app on this, that I have good control over my kids' phones and track them live. Amazing features. Motorola has done a great job on flip.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 4, 2025
Hi Vamie, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your phone and finding its features, performance, and Family app helpful. It’s great to know the device is making a difference for you and your family. We appreciate your support and kind words about Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great pricing 👍
on December 27, 2025
Posted by: Nitsirk
Pricing was great. And the phone came with earbuds and a watch. I've had it less than 60 days and the watch already stopped charging 🤦.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2025
Hi Nitsirk, We’re glad to hear you’re happy with the pricing and the extras that came with your phone! We’re sorry the watch isn’t charging properly. We’ve sent you an email to assist you further with the concern you’re facing. Please check your inbox and reply at your earliest convenience. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
1
Loved mine until I didn't
on March 3, 2025
Posted by: Randy68
from Memphis
Three month old phone's screen just quit, even after a last resort factory reset. Apparently a known PO problem, but I didn't know until last week. Had to send back to Motorola and wait until they either repair it or replace it. I couldn't wait a week or longer without a phone and still do my work and responsibilities. I've had Motorola phones since 2010, now have a Pixel.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2025
Hi Randy68, We’re sorry to hear about your experience. We understand how frustrating it is to be without a phone, especially when you rely on it for work and daily responsibilities. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your loyalty over the years and hope to have the opportunity to serve you again in the future.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome 👍
on March 4, 2025
Posted by: BluntMan
from Mississippi
I bought this a month ago and I love it. The external screen makes life simpler. I keep learning new things about my phone that I didn't know.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2025
That’s awesome to hear, Bluntman. We’re so glad you’re loving your phone and discovering new features along the way. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome 👍
on March 7, 2025
Posted by: BluntMan
I've always loved razr flip phones ever since I was a kid. The razr flip was my first phone. I love the razr flip+ 2024
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2025
We love hearing stories like this, BluntMan. The Moto Razr phone has come a long way, and we're thrilled that you're enjoying the Moto Razr+ 2024. Thanks for being a longtime fan. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com