Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
85
4 Stars
22
3 Stars
11
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Enjoying It
on August 18, 2025
Posted by: Ted59
I’ve only had this for a couple of weeks, but I’m really enjoying it.
Response from motorola.comBy Mitch, Motorola Customer Care, August 18, 2025
Hi Ted59, Thank you for sharing your feedback! We're happy to hear you're enjoying your new device. We hope it continues to meet your expectations for weeks to come! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Love but needs improvement
on March 18, 2026
Posted by: Nichelle07
from Augusta GA
I have had my Motorola Razr+ 2024 for a month exactly and it has it pros and cons. Firstly I previously was an iPhone user for the past 14 years so switching was quite the shock. The first couple weeks I was pretty overwhelmed. PROS: The phone is so stylish, the pink OG moto color really suits my vibe and gives a sense of nostalgia. I love the amount of customization you can do with literally everything. Your phone acts as a power bank to charge other phones which is so cool. The phone itself charges pretty quickly. I love the unplugged mode if you have a slight addiction to your phone and want to keep it simple with just text and calling for a good reset. There's other features with the camera that are pretty cool as well. The speakers are phenomenal!! I can say I'm not missing much switching from an iPhone! CONS: If you are not a fan of Google phones I wouldn't recommend this one since it runs on a Google operating system. I kind of wish I knew that Information prior, But ive grown to like it. The selfie camera is a total downgrade and I only had the iPhone 12. So selfies have to be taken when the phone is closed with the external display. Ive noticed sending videos especially to iPhone users or uploading them to social media they will become quite choppy. I really have an issue with that because I share a lot of media. I don't recommend this phone if you're a content creator and this will be your main phone. I still have my iPhone so I have to use that for content creating. Phone case options are EXTREMELY limited. The external display doesn't function as well with a protective case/screen protector on. I have to remind myself to keep the phone closed when talking on it because the screen is so exposed, I dropped it from a height of 2 feet and I have a black spot on the screen that's needs fixing. Unlike the iPhone 12 that I dropped a million times with a cheap screen protector that I had for 5 years and had no issues this really upset me. You cannot put a screen protector on the full screen per Motorolas instructions. But I wish I did. One thing I wish was different was when you're on an app and close the phone you can see where you left off on the external display instead of it locking and going to the home screen. This feature only works when you're on the external display and open the phone. Also because of the case there are times my fingerprint won't be scanned properly. The quick feature to access the camera doesn't work that well. I have to turn my wrist pretty vigorously which makes it uncomfortable to do. I'd rather double click the volume button to open the camera quickly. I started to hear a clicking sound as well when closing it which is quite concerning when it's only been a month.
Overall I would love to give this phone 5 stars based on creativeness, and style but functionally and durability matters to me most to me. I'm hoping to see some major updates in those areas.
Overall I would love to give this phone 5 stars based on creativeness, and style but functionally and durability matters to me most to me. I'm hoping to see some major updates in those areas.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 23, 2026
Hi Nichelle07, Thank you for sharing your detailed feedback and for choosing the Moto Razr+ 2024. We’re glad to hear that you enjoy the style, customization options, and the speakers, as well as features like Unplugged Mode and quick charging. Your insight about the transition is valuable, and we understand how adjusting to a new OS can take some time. We also want to apologize for the challenges you’ve experienced with the selfie camera, video quality, fingerprint scanning, quick camera launch, and external display functionality. We would like to check this. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
2023 Model Was Great, the 2024 is Even Better.
on August 7, 2024
Posted by: PBarch
from NY
Last year I bought a Samsung zFlip5 AND a Motorola Razr 2023+. I was sorely disappointed with the Samsung and purchased the Razr based on specs and recommendations. I was not disappointed with the Razr+2023, so much so, I was anxious to order the 2024 model. The Razr+2024 exceeds all my expectations and puts all other phones to shame.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 7, 2024
Thank you so much for your feedback, PBarch. We’re thrilled to hear that the Motorola Razr+ 2023 and the Razr+ 2024 have exceeded your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Better performance than last year's model
on August 9, 2024
Posted by: Flipper
from New England
Processor seems quicker, external screen is larger and more functional. Everything I liked in the 2023 model, all a little bit improved. Midnight blue version is very attractive, has a textured leather-like feel.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 9, 2024
Thank you for your feedback, Flipper. We're thrilled to hear that you're enjoying the improvements in the new model. If you're interested, we'd like to hear your story and share it with Moto Razr Plus 2024 users here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Exactly what I needed!
on August 9, 2024
Posted by: Nava
I can do almost everything on the outside screen, essentially cutting the standard size of the phone in half. Fits completely in all my pockets and hasn't fallen out yet when going from seated to standing, something very common with my previous phone considered to be standard sized. Selfies are easier than ever and at a much higher resolution thanks to the fold design.
I...really...needed....this....lol. most phones today are way too big and bulky, so having the option to be big but not being a requirement is awesome! Slight learning curb but that's what makes new stuff fun!
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 10, 2024
Hello, Nava. We are delighted to hear that you enjoy your Motorola Razr+ 2024 phone features, particularly the size and camera. More stunning selfies to come. If you need help with Motorola, please get in touch with us. You may want to visit our dedicated Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
A+ Foldable!
on August 16, 2024
Posted by: TRut
from Asheville, NC
I've owned several Motorola phones over the years, this Razr + is the best yet!
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 17, 2024
Thank you for reviewing the Motorola Razr+ 2024. Your input is invaluable, and we're delighted to hear that you enjoy the device. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome features enjoyed color choices
on August 21, 2024
Posted by: frankperry
from Sacramento Ca
Enjoy the flip smaller screen easy to text. Excellent battery life
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Hello, frankperry. It's great to hear you enjoy the screen and battery life of our Motorola Razr Plus 2024. We appreciate your comments. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria
Written by a customer while visiting motorola.com
Customer Rating
5
LOVE this phone, noticeably improved from 2023
on September 27, 2024
Posted by: JonNinetySix
from New York
I bought this phone a month ago and it's been great so far. I bought this to replace my 2023 RAZR+, which I unfortunately smashed to the point of unusability. The build feels much more premium as the frame is just a little less curved and has a little more left to it, and the hinge mechanism feels much better engineered. I also didn't think the new outside screen would make much of a difference but it is actually a significant improvement in looks and usability. Overall, loving this device, no complaints.
Response from motorola.comBy Aria, motorola Customer Care, September 28, 2024
Thank you for sharing your experience with your new phone! We’re delighted to hear that you’re enjoying it and that it has met your expectations after replacing your 2023 RAZR+. It’s great to know that you appreciate the premium build quality, improved hinge mechanism, and enhanced functionality of the new outside screen. Your satisfaction is our priority, and we’re thrilled to have you as a part of the Moto family. https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. Enjoy your phone!
Written by a customer while visiting motorola.com