Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2 out of 5
4.2
(136 Reviews)
Open Ratings Snapshot
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product. 
(
76 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
4 out of 5
4
Great fun phone.
on September 4, 2025
Posted by: NtDprssd
from Portland, OR
I love my 2024 Razr Plus! Got this after being with apple for 13 years. I needed something new, i needed something different, I needed something FUN!! It is all of that and I'm enjoying learning something new about it every day. Headphones that came with it... meh nothing special
I would recommend this to a friend!
Response from motorola.comBy CarlosMotorola Customer CareSeptember 5, 2025
Hi NtDprssd, We're thrilled to hear you're enjoying your 2024 Razr Plus—welcome to the other side! It's great that you're enjoying the fresh experience and fun design. Thanks for your honest note about the headphones; we'll pass that along to the team. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
2 out of 5
2
How to extend battery life??
on January 12, 2026
Posted by: SI NY
​Like this flip phone. Still adjusting to see how to extend battery life, since the battery drains while I am sleeping. I never see this fast draining battery while the phone is not in use.
I enabled max battery saver, then I have to re activate each app when I want to use it, it's a bit cumbersome.
Still battery drains, when I have an alarm clock/phone/text...only a few apps are on standby during night.
I have a phone cover for protection, it is hard to type the edge of the screen on the external display with a cover on. Can I customize the screen size to keep the keyboards in a bit center?
Response from motorola.comBy MitchMotorola Customer CareJanuary 13, 2026
Thank you for sharing your experience, and we’re sorry for the battery drain you’re noticing, especially overnight. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great Upgrade
on August 11, 2024
Posted by: ekeele39
from Hendersonville, TN
I love the extra real estate on the front screen, no need to open the phone unless you need to view something more emersive like a You Tube video. When you do open it, the new hinge makes the crease look almost non-existent. Way to go, Razr !!!
I would recommend this to a friend!
Response from motorola.comBy MitchMotorola Customer CareAugust 12, 2024
Hi Ekeele39, We're thrilled to hear that you’re enjoying the extra real estate on the front screen and that the new hinge design is making a difference for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Great phone
on September 15, 2024
Posted by: texas1040
from Michigan
The only thing I do not like is all the buttons on one side. When adj the volume you can hit the power button often.
Response from motorola.comBy MitchMotorola Customer CareSeptember 16, 2024
Thank you for your feedback, Texas1040.We understand how having all the buttons on one side can sometimes be inconvenient, especially when adjusting the volume. We appreciate your input and will pass it along to our team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Very luxury, perfect foldable phone! i love it
on September 21, 2024
Posted by: Taro
from Hawaii
I bought razr 2020 / 2023+ peace fuzz/ and this 2024+ l literally love it.
I would recommend this to a friend!
Response from motorola.comBy Ariamotorola Customer CareSeptember 21, 2024
We're glad to hear you love the Motorola Razr Plus 2024 and the general quality of the device. If you're interested, you might want to check out our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Amazing Motorola Recommend
on January 23, 2025
Posted by: VdiR
from Houston TX
I bought one year ago, my second razr, it absolutely beautiful and amazing
Motorola Razr it has comparison to anyone else.
only those who know Motorola know that it is quality at all time and times!!
I would recommend this to a friend!
Response from motorola.comBy MitchMotorola Customer CareJanuary 24, 2025
Thank you for sharing your wonderful feedback, VdiR. We're thrilled to hear that you're enjoying your second Moto Razr and that it continues to impress you with its beauty and quality. Your loyalty and trust in our brand mean the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
on May 13, 2025
Posted by: Aubrey
Had mine for eight months and the best phone I've ever owned. No more I phone
Response from motorola.comBy MitchMotorola Customer CareMay 13, 2025
What an awesome compliment, Aubrey. We're thrilled to hear that your Motorola has been the best phone you've ever owned. It’s great to know you’ve made the switch and are loving the experience. Thanks for being part of the Moto family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5 out of 5
5
Everything is just better !
on June 13, 2025
Posted by: MMarie
from Dallas Texas
Was unsure if if wanted to make the change from iPhone. So happy I Did 😊 it's so much better than apple even tries to be.
I would recommend this to a friend!
Response from motorola.comBy CarlosMotorola Customer CareJune 14, 2025
That’s awesome to hear! We’re so glad you made the switch and are loving your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
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