Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Affordable and durable
on September 27, 2025
Posted by: Ttrs232
Amazing. Love the retro razr option. Super during and so much more affordable than other brands
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Hi Ttrs232, We’re glad to hear you’re enjoying the durability, value, and the retro Razr option. We appreciate your feedback and are happy to have you as part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Moto G Stylus(2021)
on September 19, 2025
Posted by: Moto G Stylus(2021)
from New Jersey
Moto G Stylus(2021) nice camera bbcb gbbbbhhghjhg-
Response from motorola.comBy Mike, Motorola Customer Care, September 19, 2025
Hi Moto G Stylus(2021), thanks for sharing your feedback! The Motorola Razr+ 2024 is definitely known for its impressive camera performance, especially considering its price point. If you’ve captured any standout shots or discovered favorite features, we’d love to hear more about your experience. Your insights help others get the most out of their devices!
Written by a customer while visiting motorola.com
Customer Rating
4
More Innovative
on September 8, 2025
Posted by: astew56
I bought the Razr+ 2024 almost a month ago, they had a nice sale going on. I am coming from the Samsung 24 Ultra. I wanted something new and more innovative. I really like this device and its unique features like shaking it to turn on the flashlight and other gestures. I love that it's not a glass back phone, so it feels a little less heavy and fragile. The cameras are surprisingly good though I wish this model had the ultra-wide and macro lens. The only problem I have is that almost none of the Moto AI features work. The only one I have been able to use is the one that creates photos. Otherwise, I keep getting errors not sure what I am doing wrong. Luckily that wasn't a major factor in my decision to buy but it would have been nice to try them out.
Response from motorola.comBy Carlos, Motorola Customer Care, September 8, 2025
Hi astew56, Thank you for your feedback! We're glad to hear you're enjoying the Razr+ 2024, especially its unique design and features like gestures and the lighter build. We understand your concern regarding the Moto AI features not working as expected. This isn’t the experience we want you to have. We have sent you an email to further assist you.
Written by a customer while visiting motorola.com
Customer Rating
4
Great fun phone.
on September 4, 2025
Posted by: NtDprssd
from Portland, OR
I love my 2024 Razr Plus! Got this after being with apple for 13 years. I needed something new, i needed something different, I needed something FUN!! It is all of that and I'm enjoying learning something new about it every day. Headphones that came with it... meh nothing special
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi NtDprssd, We're thrilled to hear you're enjoying your 2024 Razr Plus—welcome to the other side! It's great that you're enjoying the fresh experience and fun design. Thanks for your honest note about the headphones; we'll pass that along to the team. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Features
on August 29, 2025
Posted by: khufu
great product and great features. Love the case that is recommended as well.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2025
Thank you for your kind words, Khufu. We’re happy to know you’re enjoying the features and that the recommended case has been a great match for your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
THIS IS THE 2024 MODEL--- BUYERs BEWARE!!
on August 24, 2025
Posted by: Frijol
from Arizona
As the top review stated, we also ordered this phone believing it to be the 2025 model as it's in between all the other 2025 models. They was it's presented and displayed online is very misleading and as a first time Motorola customer this is very infuriating! As this was brought up before I'm appalled that Motorola hadn't updated this on this website to show the distinction as to which model you are buying. Shame on you Motorola.
The only reason we really noticed is we bought a phone case for the phone and the phone kept falling out, so thanks Motorola for setting us up for failure. Also, I understand that we as a consumer should of double checked before purchasing and maybe might have noticed throughout the first month we have it, but you shouldn't be led ashtray anyway! Disappointed really.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2025
Hi Frijol, We’re sorry for the confusion and frustration this has caused. We understand how important it is to know exactly which model you’re purchasing. Based on the product listing, the device in question is the Moto Razr Plus 2024. We apologize if this wasn’t clear and for any inconvenience it caused, including problems with accessories. We’ve shared your feedback with our team so that future listings can be clearer for customers. Your input helps us improve the experience for everyone, and we truly appreciate you bringing this to our attention. Thank you for being a Motorola customer.
Written by a customer while visiting motorola.com
Customer Rating
1
Misleading, 2024 model.
on August 20, 2025
Posted by: AnonymousReviewer
This is not the Razr+ 2025. It is incredibly misleading that the year is not mentioned on the site anywhere, it only pops up if you leave a review, or until you receive the phone itself (it's on the box). It's not even stated on my order receipt.
Response from motorola.comBy Carlos, Motorola Customer Care, August 22, 2025
Hi AnonymousReviewer, Thank you for your feedback. We’re sorry for any confusion caused by the lack of a clear year designation on our site and order materials. We understand how important clear product information is and will share your comments with our team to improve transparency. For assistance regarding your order, we have sent you an email. We'll be waiting for your response.
Written by a customer while visiting motorola.com
Customer Rating
5
Enjoying It
on August 18, 2025
Posted by: Ted59
I’ve only had this for a couple of weeks, but I’m really enjoying it.
Response from motorola.comBy Mitch, Motorola Customer Care, August 18, 2025
Hi Ted59, Thank you for sharing your feedback! We're happy to hear you're enjoying your new device. We hope it continues to meet your expectations for weeks to come! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com