Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Flipper Envy
on August 8, 2024
Posted by: PaceHole
from Norman, OK
Loving the flip phone, so is everyone else who sees me answer a call. It's so much more fun to use than the regular old phone, the 15th generation of the same old thing. It's more than just an extra camera and a celebrity endorsement. You get excellent quality with excitement everytime you use it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 8, 2024
Hi PaceHole, We’re thrilled you’re enjoying the flip phone and that it’s catching everyone’s eye. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great performance, amazing external screen!
on September 4, 2024
Posted by: ilya
from NJ
Extremely happy with everything. It's the right size for the pocket, it's fast, external screen usability on the go is amazing, pictures are great! Battery also very good! Quite happy that I got it.
It is a bit hard to get used to a fold mid screen though. It is not visible in most cases. But you can feel it under fingers. 😁
But frankly - pros really outweight this by far. And I'm sure - I'll get used to it in time. :)
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 5, 2024
Hi Ilya, We're delighted to hear that you’re enjoying the performance, external screen, and overall features of your device. It’s great to know that the size and battery life are hitting the mark for you. We appreciate your honest thoughts about the fold in the screen. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Nice compact smartphone, easy to carry.
on June 23, 2025
Posted by: BrianInReno
Compact and light weight compared to other non-folding smart phones of similar capabilities. Comes with plastic film screen protector already installed - no less thing to buy. Onboard eSIM makes transfer of cell service easy. Camera works well and is of excellent resolution. Comes with Android 14 but updated to Android 15. Configured with 256GB storage and 12GB +4GB (RAM Boost) of RAM. No slot for microSD but can off load files via USB-C port to other storage devices. External display (when folded) allows most functions without opening to the main display. Opted for the extended service plan and the crossbody case. The case provides some protection from physical hazards and is a convenient way to carry the phone without relying on a belt clip case. When folded the phone easily fits into any pocket. Phone works well, no issues after a month of daily use. Service provider is Visible.
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2025
Thank you for your detailed and thoughtful review, BrianInReno. We're thrilled to hear you're enjoying the compact design, performance, and smart features of your Motorola phone. It’s great to know that the eSIM functionality, camera quality, RAM Boost, and external display are meeting your expectations. We’re also glad the Android update and accessories like the crossbody case are adding to your convenience. Your feedback truly means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great all around phone
on August 6, 2024
Posted by: Nyjoe1
from RI
Great all around experience so far…The phone is well made and love all the features Motorola brings. Big Fan of this phone and definitely recommend
Response from motorola.comBy Mitch, Motorola Customer Care, August 6, 2024
Thank you so much for your wonderful feedback, Nyjoe1. We're thrilled to hear that you're enjoying your phone and appreciate the features we've designed. Your recommendation means a lot to us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The razr+ 2024 is definitely a "Trick" device.
on August 11, 2024
Posted by: "Pompatus of love"
from Western New York
I've had it a month and I LOVE it. I'm still learning the device and I keep getting nice surprises in the form of features I've not seen before. It's solid built and BEAUTIFUL to just look at sometimes. Thank You.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you so much for your positive feedback! We're thrilled to hear that you're loving your phone and discovering new features that you enjoy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fabulous Phone!
on August 15, 2024
Posted by: John Z
from California
I've had my Razr+ 2024 for 3 weeks now and absolutely love it! Folded, the compact size is so convenient. Not to mention the fact that you can run just about any App you want on the external screen. Opened up, the 6.9" display is gorgeous! I have tried many different launchers but find the default Motorola launcher is the best. Battery life is outstanding - I get 2 full days, though I do not do much graphics intensive stuff. I'm coming from an iPhone and very happy with the change. Great job Motorola!!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 15, 2024
Thank you so much for sharing your fantastic experience, John. We’re thrilled to hear that you love the compact size and the versatility of the external screen. If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
In love!
on September 26, 2024
Posted by: Julian
from Minneapolis, Mn
I have been using it for a month. Good features, the battery holds the entire day, the camera is perfect, and I love the size. It fits in any pocket without being bulky. I l love the design, in love with this cellphone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 27, 2024
Hi Julian, Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your phone. It's great to know that the battery life, camera quality, and design are meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Very glitchy :(
on January 7, 2025
Posted by: Kye :)
from California
I got this phone with the phone case to match and the strap that the phone case it comes with is cute but that's kind of where the fun ends... I understand that restarting the phone for updates is necessary but I've noticed that after the first update or so, the phone has given me a black screen VERY OFTEN and I have to tap the heck out of the screen to even see it work. Sometimes I'll use the touch on the power button to turn it on and I'll only hear the sound from the app I was previously using and the screen is still black. I love all the features on this phone but the main issue is the black screen appearing so often and I'm actually kind of worried
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2025
Hi Kye, Thank you for reaching out and sharing your experience with your phone. We're so glad you love the features and accessories, but we're sorry to hear about the black screen concern you've been facing—it’s understandable why this would be concerning. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we sent you so we can discuss this matter further. Thank you.
Written by a customer while visiting motorola.com