Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Wonderful device!
on November 14, 2025
Posted by: Danni G.
from South Lake Tahoe
I had my last Motorola phone for 7 years. I decided I finally needed a new one and was excited that Motorola was re-releasing the Razr. This phone has not disappointed me once. I've had it now for over 6 months.
Pros: you can watch videos in all sorts of directions. It's nice that the phone folds for watching videos, so you can place it down or tri-pod it.
Calls are clear
the video recorder/ camera is rad.
Sturdy and great quality (I was worried about the fold and if it would cause issues with the screen- it does not)
Cons: it gets lost in my purse.
The speaker phone could be louder.
Overall I'm really happy with this phone and will probably keep it for another 7 years. 😂
Pros: you can watch videos in all sorts of directions. It's nice that the phone folds for watching videos, so you can place it down or tri-pod it.
Calls are clear
the video recorder/ camera is rad.
Sturdy and great quality (I was worried about the fold and if it would cause issues with the screen- it does not)
Cons: it gets lost in my purse.
The speaker phone could be louder.
Overall I'm really happy with this phone and will probably keep it for another 7 years. 😂
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 16, 2025
Hi Danni, We’re thrilled to hear that the Moto Razr has exceeded your expectations over the past six months, from its folding design for video viewing to the clear calls and camera performance. We appreciate your thoughts on the speaker volume and hope it continues to serve you well for many years to come. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Features! Fun to use. Powerful.
on November 3, 2025
Posted by: Vamie
from Rogers AR
I have been using the Razr+ 2024 for the past 4 months, and I also have the Samsung Flip 5 that my daughter uses. I find Razor+ is better than the Samsung Flip 5. I liked the Family app on this, that I have good control over my kids' phones and track them live. Amazing features. Motorola has done a great job on flip.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 4, 2025
Hi Vamie, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your phone and finding its features, performance, and Family app helpful. It’s great to know the device is making a difference for you and your family. We appreciate your support and kind words about Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great comfort
on October 26, 2025
Posted by: Posicron
from Columbus Ohio
It's practical on the size and fits in almost every small pockets, very usefull with the front instant camera, fun to use, in handy. I now have more flexibility in my pocket during work. Last of all it's a game changer for the phone industry, innovation.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 27, 2025
Hi Posicron, We’re thrilled to hear that you’re enjoying the compact size, front camera, and overall convenience of your phone. We appreciate your support and are glad our innovation is making a difference in your everyday use. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone
on October 16, 2025
Posted by: Jereyg
from Greensburg LA.
I love this phone it has photos and apps it has awesome AI app I'm learning how to use
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 17, 2025
Thank you for sharing your experience, Jereyg. We’re thrilled to hear that you’re enjoying your phone and exploring the AI features. Your enthusiasm for learning how to use the apps really makes our day. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
2024 moto faze+
on October 8, 2025
Posted by: Paulie
This golden razor is a class act . Period. From great photos to all the displays on the cover, if I want, this slick phone turns heads every time I open it. Best phone I've owned yet.
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2025
Hi Paulie, We’re thrilled to hear that you’re enjoying your Motorola Razr, from the camera to the sleek design. We appreciate your support and are glad it’s your best phone yet. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Fun form factor but too many shortcomings
on October 7, 2025
Posted by: Cameron
from North Carolina
Really enjoy the phone, but the folding screen is now permanently darker on the top. Plus, the external screen never shows me the correct battery percentage. Love the folding form factor, but too buggy for this price point unless this is really what you want.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2025
Hi Cameron, We're sorry to hear about the display and battery indicator concerns, and we appreciate your feedback on the phone’s design and performance. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
4
Great features
on October 2, 2025
Posted by: Destany
from Illinois
Overall I really enjoy the phone. It can be a little laggy and I have noticed some apps crash occasionally and or stall out completely but that's the most issues I have had for the past month. The things I really like are the customization features for all the different lock screens and the ease of navigating between when the phone is folded or open. The transition timing is great and I never have issues. The camcorder mode is so fun, my kids love to play with it in that mode. The pink color is so vibrant and beautiful as well. The speaker is nice and loud for playing music and talking on the phone. Gemini is also super responsive and easy to use. I am still uncovering more features I can utilize everyday
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, October 3, 2025
Hi Destany, Thank you for sharing such a detailed and positive review of your experience! We're glad to hear that you’re enjoying the customization options, smooth folding transitions, vibrant color, and fun camcorder mode that your phone offers. It’s wonderful that features like the speaker and Gemini app are enhancing your daily use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Dependable phone is reliable
on September 28, 2025
Posted by: Shadows in town
I have had this phone for years no problem at all I
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
We’re glad to hear your phone has been reliable and dependable over the years. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com