Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
2
It's a nice phone however it's poorly made.
on August 20, 2024
Posted by: Babesisgood
A bought this phone about 3 weeks ago and I love design but the the quality is very low
No, I would not recommend this to a friend.
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Hi, Babesisgood. Thank you for your honest response. We apologize for not achieving your expectations. We are investigating your concerns and would like to make things right. Our team is working their best to address these concerns. If you require additional support, please check your we have sent you an email for extra assistance.
Written by a customer while visiting motorola.com
Customer Rating
4
Beautiful color
on April 11, 2025
Posted by: Mimi 1987
Phone looks great in appearance great size excelente the cámara is something that could be work on to improve the quality of the pictures but besides that ir great and a great wow for the variety of colors to choose
Response from motorola.comBy Carlos, Motorola Customer Care, April 12, 2025
Thank you for your feedback! We're happy to hear you’re enjoying the design, size, and color options. We appreciate your input on the camera quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone, adroit disappointing.
on September 26, 2024
Posted by: Bro K
I bought the razor early this month. I’ma little frustrated. I’m a diabetic. So there is one app that I cannot download this app, the Dexcom G7. App will not down load nor is it listed on the aroid system, so I have gone back to my iPhone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 27, 2024
Hi Bro K, Thank you for sharing your feedback. We understand your frustration and we're sorry for the inconvenience. Unfortunately, the Moto Razr Plus 2024 phone isn’t currently listed as compatible with the Dexcom G7 app, as noted on their compatibility page. While we can suggest this for future updates, we can’t guarantee any changes. Your feedback is important, and we appreciate you sharing it with us.
Written by a customer while visiting motorola.com
Customer Rating
1
Bloat and Bugs
on May 3, 2025
Posted by: whatheflip
from Dallas
Obtrusive bloatware, buggy split screen for apps, and forced Motorola AI. Samsung flips suck too. Guess I'll suffer with this razr+ until Apple makes a flip.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, May 5, 2025
Hi Whatheflip, We’re sorry to hear that your experience with the Moto Razr phone hasn’t met your expectations. We appreciate your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
2024 moto faze+
on October 8, 2025
Posted by: Paulie
This golden razor is a class act . Period. From great photos to all the displays on the cover, if I want, this slick phone turns heads every time I open it. Best phone I've owned yet.
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2025
Hi Paulie, We’re thrilled to hear that you’re enjoying your Motorola Razr, from the camera to the sleek design. We appreciate your support and are glad it’s your best phone yet. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
9
on August 15, 2025
Posted by: Tesh67
I brought the first flip fold and it did not last long
Response from motorola.comBy Carlos, Motorola Customer Care, August 15, 2025
Hi Tesh67, Thank you for reaching out and sharing your experience — we're genuinely sorry to hear that your Razr+ 2024 didn’t meet expectations in terms of durability.
That’s definitely not the experience we want for our customers, especially with a flagship device like the Razr+. We understand how disappointing it can be when a premium phone doesn’t hold up over time. We'd like to help you with this, and we have sent an email to better assist you. We'll be expecting your response.
That’s definitely not the experience we want for our customers, especially with a flagship device like the Razr+. We understand how disappointing it can be when a premium phone doesn’t hold up over time. We'd like to help you with this, and we have sent an email to better assist you. We'll be expecting your response.
Written by a customer while visiting motorola.com
Customer Rating
4
More Innovative
on September 8, 2025
Posted by: astew56
I bought the Razr+ 2024 almost a month ago, they had a nice sale going on. I am coming from the Samsung 24 Ultra. I wanted something new and more innovative. I really like this device and its unique features like shaking it to turn on the flashlight and other gestures. I love that it's not a glass back phone, so it feels a little less heavy and fragile. The cameras are surprisingly good though I wish this model had the ultra-wide and macro lens. The only problem I have is that almost none of the Moto AI features work. The only one I have been able to use is the one that creates photos. Otherwise, I keep getting errors not sure what I am doing wrong. Luckily that wasn't a major factor in my decision to buy but it would have been nice to try them out.
Response from motorola.comBy Carlos, Motorola Customer Care, September 8, 2025
Hi astew56, Thank you for your feedback! We're glad to hear you're enjoying the Razr+ 2024, especially its unique design and features like gestures and the lighter build. We understand your concern regarding the Moto AI features not working as expected. This isn’t the experience we want you to have. We have sent you an email to further assist you.
Written by a customer while visiting motorola.com
Customer Rating
3
Moto G Stylus(2021)
on September 19, 2025
Posted by: Moto G Stylus(2021)
from New Jersey
Moto G Stylus(2021) nice camera bbcb gbbbbhhghjhg-
Response from motorola.comBy Mike, Motorola Customer Care, September 19, 2025
Hi Moto G Stylus(2021), thanks for sharing your feedback! The Motorola Razr+ 2024 is definitely known for its impressive camera performance, especially considering its price point. If you’ve captured any standout shots or discovered favorite features, we’d love to hear more about your experience. Your insights help others get the most out of their devices!
Written by a customer while visiting motorola.com