Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Razr 2024+
on August 26, 2024
Posted by: Marc17
from California
. It's not fair I pre-order this razor. and now you guys have with the free headphones I was one of the first one to buy at least pre-order and now you guys giving a free headphones that's not fair
Response from motorola.comBy Mitch, Motorola Customer Care, August 26, 2024
Hi Marc17, We understand how you feel and we're sorry for any frustration this situation has caused. We genuinely appreciate your support and early commitment to the Moto Razr. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great battery life, I finally got my pocket back!
on August 24, 2024
Posted by: Gcdarrow
from Ohio
I've owned several Motorola phones in my life and this one is the best by far!
I had the OG Razr right up to the the remake and now the Razr +.
The closure system is so satisfying it is certainly the best folding phone on the market today.
Stop waiting and get yours today!
I had the OG Razr right up to the the remake and now the Razr +.
The closure system is so satisfying it is certainly the best folding phone on the market today.
Stop waiting and get yours today!
Response from motorola.comBy Motorola Customer Care, Aria, August 24, 2024
Hi, Gcdarrow. Wow, we're thrilled to hear that you love your Motorola Razr Plus 2024. especially its battery life. Your input is invaluable, and we're delighted to hear that you enjoy the device. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria
Written by a customer while visiting motorola.com
Customer Rating
5
Upgraded from 2023+
on August 21, 2024
Posted by: Dan76
from Seattle burbs
I like the new upgrade. And not even sure why. I'm not very tech. But when I unfold in a crowd I sure get a lot of look sees & questions. The functions, data, phone & Text works without any issues. The cell connectivity works even in an area that had problems with the 2023. Also the wifi calling seems better at connecting & sound quality. I'm really satisfied with my purchase.
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Wow, we're happy to hear that you love your Motorola Razr plus 2024. Your input is invaluable, and we're delighted to hear that you enjoy the device. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome features enjoyed color choices
on August 21, 2024
Posted by: frankperry
from Sacramento Ca
Enjoy the flip smaller screen easy to text. Excellent battery life
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Hello, frankperry. It's great to hear you enjoy the screen and battery life of our Motorola Razr Plus 2024. We appreciate your comments. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria
Written by a customer while visiting motorola.com
Customer Rating
2
It's a nice phone however it's poorly made.
on August 20, 2024
Posted by: Babesisgood
A bought this phone about 3 weeks ago and I love design but the the quality is very low
No, I would not recommend this to a friend.
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Hi, Babesisgood. Thank you for your honest response. We apologize for not achieving your expectations. We are investigating your concerns and would like to make things right. Our team is working their best to address these concerns. If you require additional support, please check your we have sent you an email for extra assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Good experience so far
on August 19, 2024
Posted by: Dmatt
from Dallas, TX
I'm about a month in on my Razr+ and so far it hasn't disappointed me. I've been Pixel buyer and supporter since the beginning and this time around I felt like trying something new as the Pixel phones were getting a little stale in the design area. The Razr+ is definitely a conversation starter as when I'm using it out in public folks stop and look and ask me "what is that?". So it's an attention getter. The features, camera and the easy of use do not disappoint. And the size, lightweight and rounded edges makes holding this phone feel so good. It feels so much better than the Samsung Flip in my opinion. So far I'm loving it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2024
Thank you so much for sharing your experience, Dmatt. We're thrilled to hear that it's been a great choice for you. It's fantastic to know that the design is catching people’s attention and that you're enjoying the features, camera, and overall feel of the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
So much fun!
on August 18, 2024
Posted by: Ash101
This phone is everything I need. I prefer it's size because it doesn't hurt when using one hand. It's small enough that it fits in my pocket or purse without any issues and it's fun. I enjoy the Motorola gestures that are very useful. And although it can be a bit glitchy, doesn't have the longest battery or best camera, I truly enjoy using this phone. Definitely one of my favorites.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2024
Thank you so much for sharing your feedback, Ash101. We're thrilled to hear that you're enjoying your phone and that its size and features are working well for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Awesome phone but low on memory in USA, returned i
on August 18, 2024
Posted by: Run26_2
from San Francisco, CA
Was excited with the new features that Motorola had to boast about but disappointed to learn that they only have no 512gb version in USA. still went ahead and got the phone, but after transferring of data, 256gb was left with 23gb available. So had to return it.. wish Motorola brings higher memory version to USA as well
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2024
Thank you for sharing your feedback, Run26_2. We’re glad to hear you were excited about the new features of our phone, but we’re sorry to learn that the memory capacity did not meet your expectations. We understand how important ample storage is, and we’re disappointed that you had to return the phone due to this concern. Your feedback is invaluable and has been noted. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your support and hope to serve you better in the future.
Written by a customer while visiting motorola.com