Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Amazing phone!
on September 27, 2024
Posted by: Dpag
from Miami
Bought it a month ago and I could not be happier. The phone behaves amazingly and the external screen is just perfect. Exactly was I was looking for. I switched from a bigger foldable to the flip form. Simply the best decision I could have made. Go Moto!
I would recommend this to a friend!
Response from motorola.comBy Aria, motorola Customer Care, September 28, 2024
Hello, Dpag. Thank you for sharing your experience with your new Moto device! We're thrilled to hear that you're enjoying its performance and the external screen. Transitioning from a larger foldable to the flip form is a significant decision, and it’s wonderful to know that it has worked out so well for you. Your satisfaction is our priority, and we appreciate your support for Moto! Whenever you need assistance with Motorola devices, reach out to us and feel free to visit us directly at https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. Enjoy your phone!
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone for all use
on December 27, 2024
Posted by: Sab29
from Kansas
I bought this a month ago and it's perfect all the experience
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 28, 2024
Thank you for sharing your feedback, Sab29. We're thrilled to hear you're enjoying your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on June 6, 2025
Posted by: Victorp
from Alaska Anchorage
I got it a week ago and still figuring out more great features
Response from motorola.comBy Carlos, Motorola Customer Care, June 6, 2025
We're delighted that you're enjoying the experience so far and discovering more of what your device has to offer. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
4
on July 1, 2025
Posted by: Anonymous
from Columbia City, Indiana
Very nice and lightweight!! The durability is great and I don't have to open the phone up to see the apps that I use e!!
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, July 2, 2025
We're so glad to hear you're enjoying your device, especially the lightweight feel, durability, and the convenience of using your apps without opening the phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
3
Fun form factor but too many shortcomings
on October 7, 2025
Posted by: Cameron
from North Carolina
Really enjoy the phone, but the folding screen is now permanently darker on the top. Plus, the external screen never shows me the correct battery percentage. Love the folding form factor, but too buggy for this price point unless this is really what you want.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 8, 2025
Hi Cameron, We're sorry to hear about the display and battery indicator concerns, and we appreciate your feedback on the phone’s design and performance. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Worth the upgrad
on November 13, 2024
Posted by: Andie
from Colorado Springs
I traded my razr+ 2023 magenta for the Hot Pink razr+ 2024. The Hot Pink is more of the pink color I wanted in the phone. The magenta had a red tone to it. I love the bigger outside screen on the 2024. The functionality from opening or closing the phone and moving the allowed apps from one to the other works much better. The 2024 has not over heated on me yet while I feel the 2023 did almost immediately. I had to change the display to vivid to match my 2023 and once I did that I found the phone to be almost an exact replica of my old phone but with better functionality. The camera is much better on the 2024. Very happy I upgraded.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 13, 2024
Hi Andie, We’re so glad to hear that you’re enjoying the color choice and that the Hot Pink shade matches the look you were hoping for. The more vibrant, true-to-pink hue really stands out, and it’s great to know it aligns with your preferences. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing phone
on December 20, 2024
Posted by: error1
from Idaho
I've had the phone for 5 months and I couldn't be happier! Beautiful design, amazing camera, amazing sound and display. It's packed with features and is easy to use. I swore off Android in 2016 and have been using iPhone up until now, the Razr+ 2024 makes me glad I made the switch back!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 26, 2024
Thank you for sharing your experience, Error1. We’re thrilled to hear how much you love the Razr+ 2024. From its beautiful design to the amazing camera, sound, and display, it’s great to know it’s exceeded your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
No thanks
on July 20, 2025
Posted by: Finnegan
I returned it after 2 days. I kept getting a notification that said, "phone service has been temporarily turned off by carrier.". Then, it froze when I tried to open settings. That was enough for me.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2025
Hi Finnegan, We're sorry to hear that you had to return your phone and that your experience did not meet expectations. The notification you received about phone service being temporarily turned off typically relates to a carrier-side concern, and the freezing behavior is definitely not what we want for any of our users. We appreciate your feedback, and we truly regret that this was your experience. If you ever decide to give Motorola another try in the future, we’d love the opportunity to provide you with a better experience. Please don’t hesitate to reach out if you have any questions or need support with any future Motorola products.
Written by a customer while visiting motorola.com