Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
4
Easy to setup, easy to use!
on February 26, 2025
Posted by: DaMarv808
from Hilo, HI
Purchased the Razr to retire my old Android phone. After installing the SIM card from my old phone into the Razr, transferring the files into the Razr was fast and smooth, and was completed without glitches. The camera works well, pictures are good as expected, the audio is great, just had to install different ringtones since the factory tones wasn't appealing. One difficulty is finding a case to protect the Razr. The one that's on now is good for protection, but is lousy in staying attached to the phone. Also, with the attached case, it makes the Razr a little thicker to hold, and I can feel it when carrying it in my Jeans front pocket. It's a bit of a nuisance, but I can live with it until I get another case. All in all, I like my new Razr (the first I've owned), wished it wasn't so expensive, but it's a good investment, well worth my money.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, February 28, 2025
Hi DaMarv808, We appreciate you taking the time to share your detailed feedback. We’re glad to hear that you loved the camera quality and overall features. We’re sorry to learn that the case protection does not meet your expectations. But we are glad that all in all you loved the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Love how small phone is in your pocket .
on February 5, 2025
Posted by: Lone Ranger
from CA
I bought this phone a month ago and love it. it fits nice in my pocket yet folds out to have a nice display that's big as most smart phones. I have a very active job and it works well in what I do...
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 6, 2025
Hi Lone, We're so glad to hear you're loving your phone! The compact size and foldable design definitely make it a great fit for an active lifestyle. It's awesome that it fits nicely in your pocket while still giving you a large display when you need it. Thanks for sharing your experience, and we appreciate you choosing Motorola! If in case you need help, kindly visit our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Flip, fold and bold
on January 26, 2025
Posted by: Flybysaint
from Charleston
I bought two phones for Christmas. One for me and the other for my fiance, we can both say that we love our phones, we had a OnePlus and an Asus Rog and those phones doesn't compare to what Motorola has created. Motorola has been and still is one of the best and even in the 90's, they have always have been the innovators of different styles of phone and pagers (beepers). Keep rising to the top Motorola, a fan from the past has come back.
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2025
Thank you so much for your kind words and support, Flybysaint. We're thrilled to hear that both you and your fiancé are enjoying your new Motorola phones. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing Motorola Recommend
on January 23, 2025
Posted by: VdiR
from Houston TX
I bought one year ago, my second razr, it absolutely beautiful and amazing
Motorola Razr it has comparison to anyone else.
only those who know Motorola know that it is quality at all time and times!!
Motorola Razr it has comparison to anyone else.
only those who know Motorola know that it is quality at all time and times!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 24, 2025
Thank you for sharing your wonderful feedback, VdiR. We're thrilled to hear that you're enjoying your second Moto Razr and that it continues to impress you with its beauty and quality. Your loyalty and trust in our brand mean the world to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
The 2024 Razr+ is fantastic !
on January 13, 2025
Posted by: BayRay
from CA
There is no better phone for it flip compactness, great screen , super camera ,solid construction and excellent battery life . The wireless charging feature is nice minimizing cords in both cars and home! I upgraded from 23 Razr+ to get the better camera and the trade in deal was easy. It's well constructed unlike some other flip phones and it fits in my pocket so I never misplaced it!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2025
Thank you for your fantastic feedback, Bayray. We’re thrilled to hear you’re enjoying your phone and that it’s meeting your expectations for flip compactness, display quality, camera performance, and battery life. We’re especially glad that the wireless charging feature has been convenient for you, helping minimize cords around the house and in your car! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Phone failure
on January 12, 2025
Posted by: KnightRyda
from Atlanta,Ga
At the moment I'm not happy with my razi , simply put it just shut down and now it doesn't power up. I've had the phone for 8 months now , never experienced a complete shut down from my flip. Before the phone shut off , it had 59 % charged battery and as I've mentioned previously it won't even power on
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2025
Hi KnightRyda, Thank you for sharing your experience. We're sorry that your phone has unexpectedly shut down and is not powered on. We understand how frustrating this must be. As we stand by our phones, we'd like to help. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone! Razrs for life!
on January 10, 2025
Posted by: Razz
from VA
This recent purchase is my second Razor The Mocca plus color.. I bought the Razor 2024 in orange. But when I saw this Mocca color on the Razor+ . I had to get it as well. My whole family has Razrs. We switched from Apple ,Pixel and Samsung device s. . I also had way back in the day the Black Razor flip. Now who remembers that one? Lol. I do wish there was a matching case available for the Mocca.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 13, 2025
Hi Razz, Thank you for your amazing feedback and we’re thrilled to hear that you’re such a big fan of the Razr! It’s great to know that your family has embraced the Razr lineup. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Very glitchy :(
on January 7, 2025
Posted by: Kye :)
from California
I got this phone with the phone case to match and the strap that the phone case it comes with is cute but that's kind of where the fun ends... I understand that restarting the phone for updates is necessary but I've noticed that after the first update or so, the phone has given me a black screen VERY OFTEN and I have to tap the heck out of the screen to even see it work. Sometimes I'll use the touch on the power button to turn it on and I'll only hear the sound from the app I was previously using and the screen is still black. I love all the features on this phone but the main issue is the black screen appearing so often and I'm actually kind of worried
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2025
Hi Kye, Thank you for reaching out and sharing your experience with your phone. We're so glad you love the features and accessories, but we're sorry to hear about the black screen concern you've been facing—it’s understandable why this would be concerning. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we sent you so we can discuss this matter further. Thank you.
Written by a customer while visiting motorola.com