Customer reviews from jbl.com
JBL - Vibe Beam True Wireless Headphones - Mint
Average customer rating
3.5
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
41
4 Stars
20
3 Stars
19
2 Stars
8
1 Star
19
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for JBL - Vibe Beam True Wireless Headphones - Mint
Customer Rating
5
Great Sound
on June 5, 2025
Posted by: MrRather
Great Sound and price can’t be beat for the quality
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome headphones
on June 27, 2025
Posted by: Swendel123
from Miami, FL
I love the headphones! Only think I'd ask is that get something so if that i lose them i can track them from an app or something!
Written by a customer while visiting jbl.com
Customer Rating
3
Great buds, bad ears
on July 12, 2025
Posted by: Frankie24
from Tucson,Arizona
This is a pretty good budget option. There cheaper than most other earbuds while still having great sound quality. The biggest complaint I have with then is that they won't fit in my ear no matter what u try. Foam tips, putting them in differently, I've tried them all. I can't even stand up or go on a jog without constantly needing to readjust them. And with every other earbud I try they fit perfectly.
Response from jbl.comBy Customer Support, July 14, 2025
Thank you for your feedback. Our JBL Vibe Beam comes with S/M/L ear tips. Make sure to try all the available sizes that best fit your ears. You can try the "Check My Best Fit" banner in the JBL Headphones App to walk you through getting the best fit, and it will let you know when you've accomplished it. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
Decent return
on August 11, 2025
Posted by: Charles Seal
The silicone ear piece suck. They fall out of my ear. I was sent two small and one medium. If I stand up they fall out of my ear. Qualify is fine. Not great. I'm going to return since I can buy cheaper elsewhere. Overall not bad. I would recommend if I could use them as advertised.
Written by a customer while visiting jbl.com
Customer Rating
5
Ear pods
on August 27, 2025
Posted by: Mee mee
Great purchase my grandson loves them Uses them every day!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Truly Sound Nice
on September 16, 2025
Posted by: Jayu B
from DE
JBL Vibe Beam Purchased few weeks ago, Exellent it Sounds the Bass, Vocal, Jazz, Easly Connected Ambient alert & talk true features are helpfull. Even though I purchased Refurbished still like New Highly recommend headphones buds.
Written by a customer while visiting jbl.com
Customer Rating
2
Mostly great.
on October 21, 2025
Posted by: geek613
The product is okay, although it randomly stops working in one or both ears for a few seconds.
Response from jbl.comBy Customer Support, October 22, 2025
Thank you for your inquiry. Please check for walls, obstacles, and other wireless devices that may interfere with the Bluetooth signal. We also recommend unpairing your headphones from your device and then manually pairing them again. To do this, tap the earbuds once; on the second tap, hold for 5 seconds while Bluetooth is enabled on your device. Select the unit to pair. Try pairing your headphones to other devices to know if it is an issue with the source. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
good
on October 24, 2025
Posted by: udin
These fit nicely and comfortably in the ear. I wear them about an hour every morning at the gym. The sound quality is awesome as with all my JBL products. The bass is just right and treble is spot on! The only thing I dislike is getting them out of case, it’s a bit cumbersome. Comes with 3 size ear pieces. The case is sleek In design and fit comfortably in pocket. The buds stay in place the whole time without discomfort. After about 6 hrs of use battery life is still good. Very easy to connect to phone and touch button on side of ear bud is easy to use and understand. Would highly recommend. Great noise cancellation as well. Love Em!!
Written by a customer while visiting jbl.com