Customer reviews from jbl.com
JBL - Vibe Beam 2 - True Wireless Noise Cancelling Earbuds Pure Bass Sound & Smart Ambient Technology, 4mics for Crisp - Pink
Average customer rating
4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
26
4 Stars
13
3 Stars
9
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Vibe Beam 2 - True Wireless Noise Cancelling Earbuds Pure Bass Sound & Smart Ambient Technology, 4mics for Crisp - Pink
Customer Rating
1
on October 13, 2025
Posted by: Not happy with purchase
Used once on flight, worked great. Ready to use second time and left speaker no longer working. Tried to unpair and repair without success. Not very happy.... feeling like I have waisted money
Response from jbl.comBy Customer Support, October 13, 2025
Thanks for your feedback. If the left earbud has no light, please try cleaning the contact pins with a cotton swab and alcohol to ensure proper charging. If the left earbud is blinking blue, please reset them by tapping either earbud three times, holding the third tap for 5 seconds until the earbuds turn off. For further assistance, please contact us directly at: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Big sound in a small package
on February 3, 2025
Posted by: Nofd27602760
from Elyria, Oh
[This review was collected as part of a promotion.] Just got to try my new JBL Vibe Beam 2 earbuds and I can say I definitely will use these more on my adventures. They are everything you’d expect and trust from JBL. JBL Vibe Beam 2 are comfortable for me to wear and were easy to setup. Sound quality is good for everyday use to listen to music and make calls. I like the ease of using the JBL app to control sounds and customize earbuds to your liking. I can’t wait to use on my upcoming air travel to see how they work in air with noise cancelling. They have great run time and charge quicker for ease of use on the go. JBL Vibe Beam 2 Will be my go to earbuds from now on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great buds with extended play
on February 24, 2025
Posted by: Actionjackson
from Salt Lake City, Utah
[This review was collected as part of a promotion.] The biggest positive I noticed immediately is the extended battery life compared to other ear buds. In my case they lasted 3-4 hours longer and the case also charged them multiple times. Great sound quality, I think the noise cancelling was not quite as great as some others I have tried.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound, needs minor tweaks.
on February 26, 2025
Posted by: Studmuffin
from U.P. Michigan
[This review was collected as part of a promotion.] The vibe 2 earbuds are fantastic listening devices. First, I wanna talk about the sound quality. They definitely deliver. They have a premium sound with rich full bass, and crisp mids and highs. I was surprised as they are easily on par with other earbuds I’ve used. Also, they offer a decent noise cancelling setting which I figured out how to access easily without using the manual. They also offer clarity with outer sound amplification which was not as impressive. The fit is great as it comes with different canal fittings. The battery life of the buds are incredible. They lasted a very good amount of time. On the other hand, one issue I had was connectivity. Once I paired to my phone, I listened for a bit and then re-docked the vibe 2’s in their charging case. When I grabbed a single bud to listen to I heard the prompt voice say it was pairing again. They did not stay paired though no other device was paired between uses. I then re-paired and re-docked again. After that I put both buds in and only one worked, so I repeated the pairing process and they worked fine after. That was somewhat inconvenient. Last, I would prefer a docking case with a top as this case is open. Overall, I was won over by the sound quality but I would change a few things about them.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, March 4, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Buds didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
3
Vibe Buds 2
on February 18, 2025
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] The JBL Vibe Buds 2 are comfortable and fit really well. I had no issues with these buds falling out at the gym, which is great. The sound is also clear and crisp for these little buds. The issues I had were with the case. Without a lid, the charging case accumulated lint in my pocket. I also had a hard time reading the 'R' and 'L' markings in certain light. The markings are small on the buds too, so I found it a bit annoying that I could never get the buds back in the correct slot on the first attempt.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 20, 2025
Thanks for your feedback on our JBL Vibe Buds. The open case is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. However, we understand that lint can be a concern, and we appreciate your insight. As for the 'R' and 'L' markings, we strive to keep the buds sleek and lightweight while still providing necessary indicators. We'll take your comments into account and pass it along with our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
Petite but weird fit
on February 17, 2025
Posted by: snowbaby
from Los Angeles
[This review was collected as part of a promotion.] JBL Vibe Beam 2 review (ear buds)
These earbuds are super lightweight and portable, the sound quality is good (consistent with JBL quality). The carrying case doesn't have a top/cover, so I'd imagine it would collect dust/lint over time. For some reason I have a really hard time finding the right fit for these ear buds. The "R" and "L" labels on them are super hard to read, and it feels like either ear buds can fit into either ear and can be twisted into place. They snap into the case magnetically, into each piece's dedicated spot (can't put the right one into the left slot, and vice versa).
While these ear buds are light and portable, my hair cover them up while they're in my ear and therefore making it hard to access them. They stay in my ears for the most part during my runs, but not the best fit no matter which size of the rubbers I tried, and when I have to twist an ear piece to secure it, I'd accidentallly tap and activate some kind of control instead; I imagine this might be an issue with someone with big fingers/hands.
I guess JBL wants to make the ambinet aware feature is prominent so the default gesture for the left piece is ambient aware on/off and that for the right is for play control (pause/play), it's quite inconvenient to not be able to change the vol on the fly, and ambinet aware is not something that would require constant changing on the fly for me, so I changed the gesture to play control on the left and volume on the right through the phone app. The pairing is sometimes finicky, you tap twice and hold on one of the pieces to go into pairing mode, and doing the same gesture on the wrong piece would turn off the ear pieces, and the only way to turn them back on is to put them back into the case and take them out again, and it's another thing that would be inconvenient if I'm out on a run and don't have the case nearby.
The ear pieces get charged inside the case, and the case itself can be charged. There are light indicators on the case to indicate charge level. I've had these ear pieces for about 2 weeks and haven't charged the case once, but I haven't been using the buds daily.
These buds are so petite that they don't get snagged out of place by any clothing items nor do I have to be careful about not walking too close to things like the door frame (might sound silly, but I have done thath with my overhead headphones).
I don't lose things easily, but these are so small that I am nervous that they will eventually get lost, so probably not a good choice for people prone to getting things lost.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 19, 2025
Thanks for your feedback. To achieve the best secure fit, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Vibe Beam and will fit your ear. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
2
Connection problems
on October 30, 2025
Posted by: Mackenzie15b
Seems like good head phones. But I can only get one of the earbuds to connect to Bluetooth the other one is useless
Written by a customer while visiting jbl.com
Customer Rating
5
… JBL VIBE BUDS 2 …
on January 30, 2025
Posted by: Miguelito 350
from Centennial Co.
[This review was collected as part of a promotion.] .. I just got these Headphones ( Earbuds ) few days ago , i
have used them few times already , doing chores , cleaning /
organizing around the house and while relaxing , so far Wow ,
i am very surprised by the way they Sound ,
the high and mid sounds are good ( above average )
and the bass they produce is great ,
I would say over all the sound they have is Great…
have used them few times already , doing chores , cleaning /
organizing around the house and while relaxing , so far Wow ,
i am very surprised by the way they Sound ,
the high and mid sounds are good ( above average )
and the bass they produce is great ,
I would say over all the sound they have is Great…
The size - in my opinion they have almost the perfect fit …
the Case has no lid on it , that is making me think if I will loose them ,
the Magnets that are holding them in place to charge are pretty strong ,
I tried shaking the case face down few times and they stay put in their case.
the Case has no lid on it , that is making me think if I will loose them ,
the Magnets that are holding them in place to charge are pretty strong ,
I tried shaking the case face down few times and they stay put in their case.
The Battery - the life of the battery is pretty good
around 10 Hrs on the earbuds , plus another 30 Hrs from the case.
around 10 Hrs on the earbuds , plus another 30 Hrs from the case.
Another thing I like about them is that with the JBL Headphones App
You can customize the sound to your preference…
I also Noticed that now JBL has added 5 Ambient sounds in to
the App to be able to use as well. ( Great Idea )..
You can customize the sound to your preference…
I also Noticed that now JBL has added 5 Ambient sounds in to
the App to be able to use as well. ( Great Idea )..
I would recommend this to a friend!
Written by a customer while visiting jbl.com