Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
48
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
6
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
Very comfortable
on July 15, 2024
Posted by: Vhuscher
from Iowa
Have used these multiple times and love them. Comfortable and easy to use.
Written by a customer while visiting jbl.com
Customer Rating
1
Bad design
on June 26, 2024
Posted by: Rose2710
from Ireland
I have bought 2 of these now and both broke at the hinge. The sound is great and still works but no point buying a headset that won't stay on your head. Very disappointed and will not be buying again, especially seeing as you don't offer my country warranties and it didn't even last a year
Response from jbl.comBy Customer Support, June 27, 2024
We're here to help with your JBL Tune 720BT. This unit comes with a one-year warranty that covers damages if the product breaks under normal use conditions. Please check our country selector page to be routed to our local website and support here: https://www.jbl.com/countryselector
Written by a customer while visiting jbl.com
Customer Rating
3
Nice, but volume is to low
on June 22, 2024
Posted by: Mickey7
It was easy to connect to phone, tv, but the volume was disappointing too low. I have tried to increase volume through the app, but that's the best I can do.
Response from jbl.comBy Customer Support, Customer Support, June 23, 2024
Thanks for your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 720BT. First, check the balance control on your source device by going to the "Accessibility" settings and on your music player app, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last is reset, turn the headphones on then press and hold "Volume +" and "Volume -" for more than five seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in the Bluetooth settings on your phone/tablet to pair them again. If the issue remains, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
My favorite affordable headphones
on June 16, 2024
Posted by: sugasuga
from Atlanta, Ga
I've had mine for around 6 months as a cheaper replacement for my old pair of headphones and I love them. The battery life is insane and they really only need to be charged for ten minutes if you're in a rush. The sound quality is great and they're durable. 10/10 would recommend especially if you're on a budget!! (they're also comfortable to wear for extended amounts of time)
Written by a customer while visiting jbl.com
Customer Rating
2
on May 12, 2024
Posted by: cactus8
I bought these and originally loved them but the music cut in and out while playing- within a week of purchase, even after troubleshooting
Written by a customer while visiting jbl.com
Customer Rating
5
Good Headphones with Great Battery Life
on February 23, 2024
Posted by: prince316
from Columbus, Ohio
[This review was collected as part of a promotion.] The JBL Tune 720 BT is a very good wireless earphone that delivers very good sound quality and comfort. The headphone build quality was good with a sleek and foldable design. The foldable design makes it very easy to store in the backpack.
Fit:
The headphones sit tightly in place, creating an acoustic seal that reduces background noise and prevents your music from leaking out.
The headphones sit tightly in place, creating an acoustic seal that reduces background noise and prevents your music from leaking out.
Features:
1. The headphones have a good bass.
2. The microphone does a decent job of canceling the background noise.
3. The battery life is top-notch and is as advertised.
4. The voice assistant works very well and is easy to use.
5. Fast charging is very reliable and makes it a big plus for this headset.
1. The headphones have a good bass.
2. The microphone does a decent job of canceling the background noise.
3. The battery life is top-notch and is as advertised.
4. The voice assistant works very well and is easy to use.
5. Fast charging is very reliable and makes it a big plus for this headset.
Cons:
1. Vocal music is lacking.
2. ANC is decent but not exceptional.
3. Some users might find the fit uncomfortable during extended use as my wife.
1. Vocal music is lacking.
2. ANC is decent but not exceptional.
3. Some users might find the fit uncomfortable during extended use as my wife.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love my new JBL 720bt
on February 20, 2024
Posted by: G Unit
from NH
[This review was collected as part of a promotion.] I really like these headphones. They are comfortable and lightweight and lend themselves to long listening sessions with the long battery life. Connecting the bluetooth with my iPhone was simple and hassle free.
I'm no audiophile just an old guy who likes music. So I don't have all the technical jargon, these headphones just sound great. I let my grandson borrow them and I'm having a hard time getting them back now, he loves them and never uses his AirPods anymore.
I'm no audiophile just an old guy who likes music. So I don't have all the technical jargon, these headphones just sound great. I let my grandson borrow them and I'm having a hard time getting them back now, he loves them and never uses his AirPods anymore.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great fit and sound quality
on February 19, 2024
Posted by: Jvh72780
from Savannah GA
[This review was collected as part of a promotion.] These have great sound and fit my large head perfectly but are also comfortable on my daughters head. I use these to listen to music, podcasts, and teams meeting for work. Although maybe not specifically designed for meetings they work great and everyone says they can hear me perfectly.
I would recommend this to a friend!
Written by a customer while visiting jbl.com