Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
48
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
3
Great over the ears
on November 19, 2024
Posted by: Anonymous
from Javkson Wyoming
Sounds good. Volume sucks, isn't loud. Caps off. These style headphones were better when the volume was separate from the phone or tv, could use about 5 more notches for high volume.. great over the ears part but I can still hear my tv with volume maxed
Response from jbl.comBy Customer Support, November 20, 2024
Thanks for your feedback. We're committed to providing the best possible audio experience for our customers. We'll share your feedback with our product development team. Source devices (e.g. phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. You may try to use an equalizer on your music application to adjust the volume to your preference. Download the free JBL Headphones app, and customize your sound through the EQ. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
game-changer
on September 13, 2024
Posted by: ArtSteve
When the phone jack for my over-priced headphones broke off inside my laptop at a crucial point in composing music, and the agjustable head strap on the cheap headphone with USB cord broke soon after purchase, I decided bluetooth would be the way to go.
I quickly found my JBL TUNE 720BT at a good price point. I should have Should have done this first. Thet are on my head sometimes literally all day. No cords to break, fast battery charge which has a long life seamless trustworthy performance. I'm free of sound issues on any of the platforms i am using.
I quickly found my JBL TUNE 720BT at a good price point. I should have Should have done this first. Thet are on my head sometimes literally all day. No cords to break, fast battery charge which has a long life seamless trustworthy performance. I'm free of sound issues on any of the platforms i am using.
Written by a customer while visiting jbl.com
Customer Rating
4
Everything I was looking for
on July 22, 2024
Posted by: mike d montana
So far, so good -- easy to operate, great sound and has easy-to-connect charger and wire-in listening. Seems like a really good product.
Written by a customer while visiting jbl.com
Customer Rating
5
Very comfortable
on July 15, 2024
Posted by: Vhuscher
from Iowa
Have used these multiple times and love them. Comfortable and easy to use.
Written by a customer while visiting jbl.com
Customer Rating
1
Bad design
on June 26, 2024
Posted by: Rose2710
from Ireland
I have bought 2 of these now and both broke at the hinge. The sound is great and still works but no point buying a headset that won't stay on your head. Very disappointed and will not be buying again, especially seeing as you don't offer my country warranties and it didn't even last a year
Response from jbl.comBy Customer Support, June 27, 2024
We're here to help with your JBL Tune 720BT. This unit comes with a one-year warranty that covers damages if the product breaks under normal use conditions. Please check our country selector page to be routed to our local website and support here: https://www.jbl.com/countryselector
Written by a customer while visiting jbl.com
Customer Rating
3
Nice, but volume is to low
on June 22, 2024
Posted by: Mickey7
It was easy to connect to phone, tv, but the volume was disappointing too low. I have tried to increase volume through the app, but that's the best I can do.
Response from jbl.comBy Customer Support, Customer Support, June 23, 2024
Thanks for your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Tune 720BT. First, check the balance control on your source device by going to the "Accessibility" settings and on your music player app, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last is reset, turn the headphones on then press and hold "Volume +" and "Volume -" for more than five seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in the Bluetooth settings on your phone/tablet to pair them again. If the issue remains, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
My favorite affordable headphones
on June 16, 2024
Posted by: sugasuga
from Atlanta, Ga
I've had mine for around 6 months as a cheaper replacement for my old pair of headphones and I love them. The battery life is insane and they really only need to be charged for ten minutes if you're in a rush. The sound quality is great and they're durable. 10/10 would recommend especially if you're on a budget!! (they're also comfortable to wear for extended amounts of time)
Written by a customer while visiting jbl.com
Customer Rating
2
on May 12, 2024
Posted by: cactus8
I bought these and originally loved them but the music cut in and out while playing- within a week of purchase, even after troubleshooting
Written by a customer while visiting jbl.com