Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
46
4 Stars
14
3 Stars
6
2 Stars
7
1 Star
6
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
Good bass sound my setting is club music
on April 15, 2025
Posted by: Gracie Mae Mae
from Wilmington Delaware
I bought these a few weeks ago, very pleased, good sound, good bass and comfortable. I didn't but total noise cancelling. I also bought a hard case for them both in Blue 💙 great sale and I couldn't be more happy with my purchase
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound not a great fit
on April 20, 2025
Posted by: guineamom
The audio was spectacular but ultimately had to return as they weren’t comfortable. A little too snug and just didn’t fit right, could be my head but I had my husband try them on as well and he agreed. Still love other JBL products this one just wasn’t for me.
Response from jbl.comBy Customer Support, April 21, 2025
Thanks for the feedback on our JBL Tune 720BT. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
5
on April 24, 2025
Posted by: Gabyhrnndz
from Conroe tx
I’ve had them for a few weeks now, and I love them they don’t hurt my ears sound is great I use them all the time while listening to my Audio books 📚
Written by a customer while visiting jbl.com
Customer Rating
2
Not noise canceling
on April 24, 2025
Posted by: JoeB87
from Byron, IL
They’re good headphones
My gripe is that I was looking for Bluetooth noise canceling headphones and when I searched the site for “Bluetooth” and “noise canceling” the 720BT came up, so I purchased them. The 720BT headphones are NOT noise canceling. I wouldn’t have bought them if I knew these weren’t NC.
My gripe is that I was looking for Bluetooth noise canceling headphones and when I searched the site for “Bluetooth” and “noise canceling” the 720BT came up, so I purchased them. The 720BT headphones are NOT noise canceling. I wouldn’t have bought them if I knew these weren’t NC.
Response from jbl.comBy Customer Support, April 26, 2025
Thank you for your feedback. Yes, our JBL Tune 720BT doesn't have a noise cancelling feature. You may want to check out our JBL Tune 760NC that has Active Noise Cancelling (ANC).
Written by a customer while visiting jbl.com
Customer Rating
5
Easy to pair
on May 26, 2025
Posted by: anthprit1984
from Illinois
Got these for my children to do their homework with. Each one was super easy to pair to their tablets and they are super happy they can concentrate on their work without outside distractions.
Written by a customer while visiting jbl.com
Customer Rating
5
Better than expected
on May 27, 2025
Posted by: saywhat6
I've gone through a lot of headphones over the years. These are great. Great fit, great design, great quality sound.
Written by a customer while visiting jbl.com
Customer Rating
4
Good ish product
on June 15, 2025
Posted by: Ling lang
Amazing headphones, I wish they had bass so loud that it vibrates but it’s still amazing haha. Sound does leak a good bit when turned up all the way tho, that’s the only downside.
Written by a customer while visiting jbl.com
Customer Rating
2
not exceptional noise cancelling
on July 13, 2025
Posted by: stella2000
have had the headphones for about two weeks now. not entirely sure that the noise cancelling is quite what I was hoping for. I was expecting better. other than that, a decent set of headphones, I do like the ability to control the settings for different types of music via the app.
Would I buy these again, probably not. noise cancelling was what i was really looking for
Would I buy these again, probably not. noise cancelling was what i was really looking for
Response from jbl.comBy Customer Support, July 14, 2025
We appreciate your feedback. The noise cancelling would filter out every day environment noise. The feature on our headphone isn't suited for extreme sound environments or professional settings that need noise cancelling.
Written by a customer while visiting jbl.com