Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
48
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
6
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
4
Very Impressive Headphones
on June 22, 2025
Posted by: Tune 720BT Headphones
from Central Texas
I've had my Tune 720BT headphones for about 2 months now. The sound is full and crisp, a full charge seems to last forever, even at high volume use.
I would feel safe recommending these headphones to my best friends without any fear that they wouldn't rate them as highly as I do.
I would feel safe recommending these headphones to my best friends without any fear that they wouldn't rate them as highly as I do.
Written by a customer while visiting jbl.com
Customer Rating
4
Good ish product
on June 15, 2025
Posted by: Ling lang
Amazing headphones, I wish they had bass so loud that it vibrates but it’s still amazing haha. Sound does leak a good bit when turned up all the way tho, that’s the only downside.
Written by a customer while visiting jbl.com
Customer Rating
5
Better than expected
on May 27, 2025
Posted by: saywhat6
I've gone through a lot of headphones over the years. These are great. Great fit, great design, great quality sound.
Written by a customer while visiting jbl.com
Customer Rating
5
Easy to pair
on May 26, 2025
Posted by: anthprit1984
from Illinois
Got these for my children to do their homework with. Each one was super easy to pair to their tablets and they are super happy they can concentrate on their work without outside distractions.
Written by a customer while visiting jbl.com
Customer Rating
2
Not noise canceling
on April 24, 2025
Posted by: JoeB87
from Byron, IL
They’re good headphones
My gripe is that I was looking for Bluetooth noise canceling headphones and when I searched the site for “Bluetooth” and “noise canceling” the 720BT came up, so I purchased them. The 720BT headphones are NOT noise canceling. I wouldn’t have bought them if I knew these weren’t NC.
My gripe is that I was looking for Bluetooth noise canceling headphones and when I searched the site for “Bluetooth” and “noise canceling” the 720BT came up, so I purchased them. The 720BT headphones are NOT noise canceling. I wouldn’t have bought them if I knew these weren’t NC.
Response from jbl.comBy Customer Support, April 26, 2025
Thank you for your feedback. Yes, our JBL Tune 720BT doesn't have a noise cancelling feature. You may want to check out our JBL Tune 760NC that has Active Noise Cancelling (ANC).
Written by a customer while visiting jbl.com
Customer Rating
5
on April 24, 2025
Posted by: Gabyhrnndz
from Conroe tx
I’ve had them for a few weeks now, and I love them they don’t hurt my ears sound is great I use them all the time while listening to my Audio books 📚
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound not a great fit
on April 20, 2025
Posted by: guineamom
The audio was spectacular but ultimately had to return as they weren’t comfortable. A little too snug and just didn’t fit right, could be my head but I had my husband try them on as well and he agreed. Still love other JBL products this one just wasn’t for me.
Response from jbl.comBy Customer Support, April 21, 2025
Thanks for the feedback on our JBL Tune 720BT. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com
Customer Rating
2
There is no warranty for plastic, it doesn't even
on April 16, 2025
Posted by: Beglec
from Bulgaria
Hello, I bought this item 7-8 months ago. They were used for no more than 2 months and the plastic broke where it connects to the headphone. The warranty does not cover such damage. Be careful when buying JBL headphones.
Response from jbl.comBy Customer Support, April 19, 2025
Thank you for bringing this to our attention. We'd like to work with you directly to address the issue with your headphones. If needed we'd like to get more information to check your options. Please contact our customer support.
Written by a customer while visiting jbl.com