Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
48
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
7
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
Problem
on November 8, 2025
Posted by: Jimhi
from Arrington, TN
I bought the 720BT headphones to listen to the TV via a Bluetooth adapter. I have had no success getting them to pair with the adapter. It paired with my phone but it won’t pair with the adapter. How can I pair it with the adapter?
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth the money
on November 4, 2025
Posted by: MrFinley
from NYC
Waste of money! I got bootleg apple h that sounds much better. I can hear everything with the supposed noise canceling on these when in the gym.
Written by a customer while visiting jbl.com
Customer Rating
5
Great battery life!!!
on October 11, 2025
Posted by: Salxor
Got this for my new job that allowed headphones and wanted something that might block some wood machinery noise/offer some hearing protection, as well as have great battery life. They block noise enough to wear with a saw running and cutting, they however don't work well on the high frequency from a plainer and a molding machine. I plan to find some NRR ear cups to swap out for the noise. The battery however exceeds what was advertised (possibly due to me keeping the volume down and phone closeby), I run these for 50 hrs and still have 80% leftover at the end of the week.
Written by a customer while visiting jbl.com
Customer Rating
5
on October 6, 2025
Posted by: Juggalo
from Illinoi
So I got a pair and they are good
Really good quality and very comfortable and have a clean look
Really good quality and very comfortable and have a clean look
Written by a customer while visiting jbl.com
Customer Rating
1
on October 4, 2025
Posted by: Tommy157
Broke after minimal use, had to go back to my other pair of headphones, jbl 500bt, they last a long time
Response from jbl.comBy Customer Support, October 5, 2025
We appreciate your feedback. We're always looking for ways to improve. We would like to work with you directly to address your concerns. Please contact our customer support team through our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Great product
on September 29, 2025
Posted by: Wallyj
from Yonkers NY
I love JBL Products, I had the Live460NC and it served its purpose, got me this over the ear headphones and is very comfortable to wear, audio quality is impeccable as always. I highly recommend it.
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful
on August 17, 2025
Posted by: Yes1982
from Buffalo
I love them sound is beautiful and easy to connect. Buy these!!!
Thanks JBL
Written by a customer while visiting jbl.com
Customer Rating
3
Uncomfortable
on August 9, 2025
Posted by: Druark
Sound is good for the price, but very uncomfortable on my ears. After 20 minutes I have to take them off.
Response from jbl.comBy Customer Support, August 10, 2025
Thanks for sharing your feedback on our JBL Tune 720BT. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com