Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
48
4 Stars
15
3 Stars
6
2 Stars
7
1 Star
6
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
JBLTune 720BT
on December 18, 2025
Posted by: JBL Head 1984
from Saint Louis, MO
My Daughter and I loves her JBL Tune 720BT!!! They are amazing!!!
Written by a customer while visiting jbl.com
Customer Rating
5
on December 16, 2025
Posted by: Emoney38
Everything work just fine. Very good product and I am satisfied
Written by a customer while visiting jbl.com
Customer Rating
4
Great one, good for the price, I like it
on December 4, 2025
Posted by: Raz man
This customer did not provide a text review.
Written by a customer while visiting jbl.com
Customer Rating
5
Great
on November 29, 2025
Posted by: Get78
no problems ! just charged it up hit the round paring button and I was in business with clear cool audio !
Written by a customer while visiting jbl.com
Customer Rating
4
on November 23, 2025
Posted by: Linuxuser33
I don't like the 2.5 mm jack on the end to the wire for it, and the wire is to short. I have a couple of devises that don't have Bluetooth and I need a longer wire for. I have longer audio cables that have 3.5 mm on both ends. Now I have go out and buy adapters or new wire with 2.5 and 3.5 ends. I bought the 720's for the price now I am spending more money to get them to work for the all the devices I want to use them for. The charging cable is too short too but I do have longer ones that work.
Written by a customer while visiting jbl.com
Customer Rating
5
Problem
on November 8, 2025
Posted by: Jimhi
from Arrington, TN
I bought the 720BT headphones to listen to the TV via a Bluetooth adapter. I have had no success getting them to pair with the adapter. It paired with my phone but it won’t pair with the adapter. How can I pair it with the adapter?
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth the money
on November 4, 2025
Posted by: MrFinley
from NYC
Waste of money! I got bootleg apple h that sounds much better. I can hear everything with the supposed noise canceling on these when in the gym.
Written by a customer while visiting jbl.com
Customer Rating
5
Great battery life!!!
on October 11, 2025
Posted by: Salxor
Got this for my new job that allowed headphones and wanted something that might block some wood machinery noise/offer some hearing protection, as well as have great battery life. They block noise enough to wear with a saw running and cutting, they however don't work well on the high frequency from a plainer and a molding machine. I plan to find some NRR ear cups to swap out for the noise. The battery however exceeds what was advertised (possibly due to me keeping the volume down and phone closeby), I run these for 50 hrs and still have 80% leftover at the end of the week.
Written by a customer while visiting jbl.com