Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
46
4 Stars
14
3 Stars
6
2 Stars
7
1 Star
6
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
Amazing headphones, amazing battery.
on January 11, 2026
Posted by: Kdutch
I have tinnitus and decided to switch from earbuds to these over ear headphones. I’ve only ever owned Apple but I have a JBL speaker and love it so I went with JBL. It’s dramatic to say my life is changed by these but …. They’re amazing. Absolutely amazing. I have worn them for TWO weeks, several hours a day and the battery still has charge. In fact, I downloaded the app to check the charge because every time I put them on I keep expecting to hear a “low battery” alert. 60%. They have 60% charge after two weeks of daily use. In an age where we’re charging everything daily this is utterly shocking. And amazing. Props to JBL.
Written by a customer while visiting jbl.com
Customer Rating
1
Foam Cushion coming undone
on April 5, 2026
Posted by: NDT Tech
from Monson, Ma
Have had these headphones for a number of months when the Left cushion wrap came loose from the bottom. Cheap assembly. Not happy
Response from jbl.comBy Customer Support, April 7, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
4
Light as a feather
on January 27, 2024
Posted by: EURO
from Weslaco,Tx
[This review was collected as part of a promotion.] These are the lightest headphones I have worn. Slim design makes it a great look. I've been wearing them for hours daily and they are so comfortable and light. My only concern is that I'm not sure why but the sound is a little off. It seems as if the sound is far away.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable feel, easy to use.
on January 28, 2024
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] The headphonds feel nice and comfortable. They are extremely easy to set up and use with a corded function and bluetooth function. I like the ability to use Siri by pressing a button on the headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Some of the very best headphones I have used!
on January 28, 2024
Posted by: Subman
from St. Louis MO METRO AREA
[This review was collected as part of a promotion.] Just got a pair of the JBL TUNE 720BT. Needless to say I wasted no time in checking these new headphones out! Packaging seemed a little better than average, with easy to open package and everything needed right there easily assessable (charging cable, small pin headphone wire to use with non-Bluetooth devices… a definite plus!). I do have to admit, I am not a fan of charging cables that are only ten-inches long.
Now, the headphones themselves are quite comfortable, being an over the ear design. Which, by the way, has a very tight fit… not a ‘noise-canceling’ design, but does a great job of sealing out room/outside ambient noise.
Wore these for well over an hour (initial charge was less than two hours from zero charge) without ever ‘tiring’. Sampled music from several genres and was quite impressed with the sound. Bass was not ‘boomy’, in fact, the bass was exceptional tight and realistic. The high end was very well defined and showed no strain when reproducing some pretty high and complex synthesizer sounds. I must admit that these phones are among the best sounding I’ve ever used. One of the surprises for me was the addition of a graphic EQ mode that was part of the phone pairing app. Very Cool!
These are headphones that I would recommend to anyone that seriously loves music
Now, the headphones themselves are quite comfortable, being an over the ear design. Which, by the way, has a very tight fit… not a ‘noise-canceling’ design, but does a great job of sealing out room/outside ambient noise.
Wore these for well over an hour (initial charge was less than two hours from zero charge) without ever ‘tiring’. Sampled music from several genres and was quite impressed with the sound. Bass was not ‘boomy’, in fact, the bass was exceptional tight and realistic. The high end was very well defined and showed no strain when reproducing some pretty high and complex synthesizer sounds. I must admit that these phones are among the best sounding I’ve ever used. One of the surprises for me was the addition of a graphic EQ mode that was part of the phone pairing app. Very Cool!
These are headphones that I would recommend to anyone that seriously loves music
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful sound, great comfort
on February 3, 2024
Posted by: avid music lover
from Atlanta Georgia
[This review was collected as part of a promotion.] The JBL tune 720s are probably my favorite over the ear headphones so far. The sound these deliver definitely meets my expectations without the headphones being too bulky and the ear pads being just soft enough to wear for an extended period of time. I love that it comes with an auxiliary cable so you can plug it into your computer, and the charging port is discreetly tucked away preventing it from getting Dusty when not in use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect Audio Companion
on February 12, 2024
Posted by: Hobart912010
from Kansas
[This review was collected as part of a promotion.] I have been using these for about two weeks now. Coming from Apple AirPod Pro 2nd. I absolutely love these. The noise cancellation is perfect. I use them on my big screen tv to watch tv at night and they sound incredible. They are pretty comfortable to wear for periods of time. The usb c charging is also a nice feature. Super easy to pair to my tv and to my smartphone as well. Definitely recommend these.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Studio Monitor quality without the bulk or weight!
on February 16, 2024
Posted by: jduun2
from Omaha, NE
[This review was collected as part of a promotion.] I have found my new favorite "work" audio equipment!!
These headphones are awesome!! The quality of the sound is fantastic. They are noise cancelling but do it without electronic wizardry. Just well insulated ear cups that don't let outside sound inside. I wear glasses and the ear cups get tight around them and I don't notice a difference in noise reduction if I am wearing my glasses or not. And with the available JBL Headphones app, you can custom tailor your sound to whatever makes you happiest for whatever music/media you are listening to.
Given the sound quality and isolation factors mentioned above, I believe these are as good as many dedicated "Studio Monitor" type headphones. Add to that BT and the lightweight of these, and you have a winning recipe. These do provide me with all day comfort at work and block out the annoyance of workplace noise with ease. I can't say for sure what the actual battery live of these are, because I have not reached it yet. They are stated to have 76 hours of listening. I'm only giving them at most 40 hours per week. And I don't want to be without my new favorites,. so I charge them up over the weekend.
These come with two cords. One cord is an audio cord so you can be wired to an output device (like my laptop, or an airline audio output) that is about 3 feet long. The other is the usual, way too short in my opinion, standard orange JBL power cord. And that is my only complaint about this product; the power cord is just too short. When plugged in on my counter, part of the headphone is dangling in air because the cord is not long enough. I usually end up just using a different USB-C cord. A small price to pay and you shouldn't let that deter you from enjoying the incredible sound these headphones provide.
I would recommend this to a friend!
Written by a customer while visiting jbl.com