Customer reviews from jbl.com
JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Average customer rating
4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
30
4 Stars
10
3 Stars
4
2 Stars
6
1 Star
4
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Tune 720BT - Wireless Over-Ear Headphones Pure Bass Sound - Purple
Customer Rating
5
Buy These! You Won't Regret It!
on February 9, 2024
Posted by: KassiMoon
from Yorktown, VA
[This review was collected as part of a promotion.] I've been using these headphones for a couple of weeks now and they have exceeded my expectations! First of all, they have a great battery life. I was not expecting them to last 76 hours of usage as mentioned on the package, but they did. They are very comfortable on my head and ears so I find myself easily able to use them all day. I put them on at work to tune out all the background noise around me. Afterwards, while I'm working out, cooking, or cleaning I utilize them to listen to my favorite podcasts. However, there are a few times I'm not able to use these. Even though I think of my head as being large, I've noticed these easily fall off while doing some exercises like sit ups or yoga. I do wish I could tighten them just slightly more to stay on. I've started using the JBL Headphones app to get even more use of all the functionality of these. I like that the Equalizer has presets I can select or even create my own. I also like to change settings in the app using Smart Audio and Video so that when listening to videos, it will stay in sync with my phone. I thoroughly enjoy these headphones and I'm considering getting my husband a pair. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Everything I was looking for
on July 22, 2024
Posted by: mike d montana
So far, so good -- easy to operate, great sound and has easy-to-connect charger and wire-in listening. Seems like a really good product.
Written by a customer while visiting jbl.com
Customer Rating
2
There is no warranty for plastic, it doesn't even
on April 16, 2025
Posted by: Beglec
from Bulgaria
Hello, I bought this item 7-8 months ago. They were used for no more than 2 months and the plastic broke where it connects to the headphone. The warranty does not cover such damage. Be careful when buying JBL headphones.
Response from jbl.comBy Customer Support, April 19, 2025
Thank you for bringing this to our attention. We'd like to work with you directly to address the issue with your headphones. If needed we'd like to get more information to check your options. Please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
4
Very Impressive Headphones
on June 22, 2025
Posted by: Tune 720BT Headphones
from Central Texas
I've had my Tune 720BT headphones for about 2 months now. The sound is full and crisp, a full charge seems to last forever, even at high volume use.
I would feel safe recommending these headphones to my best friends without any fear that they wouldn't rate them as highly as I do.
I would feel safe recommending these headphones to my best friends without any fear that they wouldn't rate them as highly as I do.
Written by a customer while visiting jbl.com
Customer Rating
4
Lightweight, comfortable and clear
on January 27, 2024
Posted by: Fyrmnkeith
from Nashville, TN
[This review was collected as part of a promotion.] I’ve been using these headphones for the past week and really like them. I have listened to YouTube classic rock songs, some jazz CDs, and Apple downloaded songs. The bass is exceptionally clean and tight and the highs are not fatiguing ever after several hours of listening. They are so comfortable that you tend to forget you’re wearing them. My wife has stolen them from me, probably because she can tune me out when she’s working. Overall, I think they’re a good buy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound, but the fit is too tight for me
on February 14, 2024
Posted by: claritydnb
from Fargo,ND
[This review was collected as part of a promotion.] These headphones have good bass and strong mids and highs. They sound really great aund get quite loud. They have the standard excellent sound quality JBL is known for. I don't find these headphones as comfortable as I had hoped for extended wear. I am a guy with a bigger head and my ears are on the larger side. These headphones have a bit too much force on my ears for my taste. After a while, like an hour or so, for me, they become uncomfortable. I like the volume controls on the headphones and phone calls seem to work well on them. I would definitely recommend them to someone with a smaller head and ears. They are great quality, but they don't fit me well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Bad design
on June 26, 2024
Posted by: Rose2710
from Ireland
I have bought 2 of these now and both broke at the hinge. The sound is great and still works but no point buying a headset that won't stay on your head. Very disappointed and will not be buying again, especially seeing as you don't offer my country warranties and it didn't even last a year
Response from jbl.comBy Customer Support, June 27, 2024
We're here to help with your JBL Tune 720BT. This unit comes with a one-year warranty that covers damages if the product breaks under normal use conditions. Please check our country selector page to be routed to our local website and support here: https://www.jbl.com/countryselector
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 720BT Over the Ear Headphones T720BTBLK.
on January 28, 2024
Posted by: Andis73
from California
[This review was collected as part of a promotion.] The JBL Tune 720BT Over-Ear Headphones exemplify the pinnacle of audio engineering, seamlessly blending unparalleled sound quality with unmatched comfort and convenience—all at an affordable price point.
At the heart of the JBL Tune 720BT lies its signature Pure Bass sound technology, delivering a unique listening experience. With rich, deep bass that resonates through your very being, every track comes alive with newfound intensity and emotion. Whether you're immersing yourself in EDM's pulsating beats or savoring classical music's delicate melodies, the 720BT ensures every note is delivered with crystal-clear precision.
Comfort is paramount during extended listening sessions, and the JBL Tune 720BT delivers in spades. Crafted with lightweight materials and ergonomic design, these headphones provide a snug, comfortable fit that remains effortlessly wearable for hours. The plush ear cushions gently envelop your ears, blocking out external distractions and allowing you to lose entirely in the music.
Designed with portability in mind, the 720BT features a foldable design, making it the perfect travel companion. Whether commuting to work or jet-setting across the globe, these headphones effortlessly adapt to your on-the-go lifestyle. The convenience of a multi-point connection means you can seamlessly switch between devices, ensuring you're always connected to your favorite audio sources without missing a beat.
Thanks to its advanced Bluetooth technology, wireless freedom is a hallmark of the JBL Tune 720BT. Say goodbye to tangled wires and cumbersome cables—pair your device and enjoy the freedom to move, dance, and groove to your heart's content. With a robust wireless range and reliable connectivity, the 720BT ensures you're always in control of your audio experience.
At the heart of the JBL Tune 720BT lies its signature Pure Bass sound technology, delivering a unique listening experience. With rich, deep bass that resonates through your very being, every track comes alive with newfound intensity and emotion. Whether you're immersing yourself in EDM's pulsating beats or savoring classical music's delicate melodies, the 720BT ensures every note is delivered with crystal-clear precision.
Comfort is paramount during extended listening sessions, and the JBL Tune 720BT delivers in spades. Crafted with lightweight materials and ergonomic design, these headphones provide a snug, comfortable fit that remains effortlessly wearable for hours. The plush ear cushions gently envelop your ears, blocking out external distractions and allowing you to lose entirely in the music.
Designed with portability in mind, the 720BT features a foldable design, making it the perfect travel companion. Whether commuting to work or jet-setting across the globe, these headphones effortlessly adapt to your on-the-go lifestyle. The convenience of a multi-point connection means you can seamlessly switch between devices, ensuring you're always connected to your favorite audio sources without missing a beat.
Thanks to its advanced Bluetooth technology, wireless freedom is a hallmark of the JBL Tune 720BT. Say goodbye to tangled wires and cumbersome cables—pair your device and enjoy the freedom to move, dance, and groove to your heart's content. With a robust wireless range and reliable connectivity, the 720BT ensures you're always in control of your audio experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com