Customer Reviews for Molekule - PECO-HEPA Replacement Air Filter for Air Pro Air Purifier - Dark Gray
Customer Rating
5
Molekule air filter is a lifesaver
on March 14, 2024
Posted by: Anne D.
from US, United States
[This review was collected as part of a promotion.] This filter removes pet dander, paint fumes and SMOKE. It took about 2 days to remove ALL the smoke smell from the room and furniture when the stove pipe to the wood stove came apart. When this happened I thought the room was on fire there was so much smoke I couldn’t see the what was causing it. Screw malfunctioning let the chimney pipe fall apart. Thought I would have to replace the furniture but Molekule saved me. I will never be without one. I bought Molekule air cleaners for the kids house. He is very happy.
[This review was collected as part of a promotion.] Love this product. I have 2. One failed after several years and, despite an expired warranty, Molekule immediately replaced the unit.
Filter would be great if they didn’t cheap out on the so called charcoal “layer.” A layer would imply that the surface area of the filter is completely cover or “layered” with charcoal. Have blotches of charcoal is not an layer.. Air is going to get pulled more through the areas with no charcoal then areas with since air takes path of least resistance. I’d rather pay an extra dollar to actually have a layer of charcoal vs throwing blotches of charcoal on filter to cut your costs while keeping same baseline numbers. All my other filters that have a charcoal layer are layered and not blotchy like this so called upgrade. At least get hepa layer to offset the poor quality outer layer..
[This review was collected as part of a promotion.] We have used your products for several years now, and have seen noticeable improvement in my husband’s respiratory issues.
[This review was collected as part of a promotion.] The Air Pro failed when I changed filters. I have been in contact with your support team, they have assigned a trouble ticket, ticket number is 524743, and asked me for additional information which I have provided, twice, and I have not heard back from them in over a week.