Customer reviews from Dupray
Dupray - Neat Steam Cleaner - White
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
174
4 Stars
25
3 Stars
4
2 Stars
8
1 Star
8
90%of customers recommend this product.
(
120 out of
133)
Customer Reviews for Dupray - Neat Steam Cleaner - White
Customer Rating
2
Overhyped
on April 16, 2025
Posted by: RL
Gender:Female
I bought this within the last two weeks with the biggest appeal being something that can clean my electric oven, which is 6 years old and is used a few times per week. It's not disgusting on the inside, but definitely has some built up grime from the years. I tried it both on the oven racks and the interior walls and door of the oven. I kept drying different angles, with and without the brush etc but the grime remained. I put some commercial cleaner and scrubbed it and it came up, but I was disappointed the Neat steam cleaner wasn't much help. The video they show to advertise the product on the page of the oven being clean in one swipe? Wasn't my reality.
Written by a customer while visiting Dupray
Customer Rating
5
Excellent results and easy to move around.
on June 7, 2024
Posted by: Dave H
from Mount Forest on
Gender:Male
The product is very useful when getting stains and dirt out in my car, house, and I have even used it on my garage door to get it looking like brand new.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Posted by: Anonymous
from Canada
Gender:Female
Verified Purchase:Yes
I ordered this open box cleaner. It did not work at all! I sent it back and, fortunately got my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
1
on January 23, 2025
Posted by: Billy
from Spartanburg South Carolina
Gender:Male
I bought one of these it went bad within a month they told me I could send it back and get they would work on it I had no box I mean come on that's the best I could do when it quit working
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
1
Disappointing longevity amd wear
on April 13, 2025
Posted by: Bob27
from UK
Gender:Male
Has a 2 year Warrenty, and although mine has lasted 4 years. It probabky got useless about 6 times a year .
Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
2
Will not restore your grout lines.
on September 17, 2025
Posted by: Calvin
I purchased this specifically to clean my grout. Unfortunately it did not live up to my expectations and although it did remove some of the dirt it did not live up to expectations as seen in the video. I had to go over the same grout line multiple times to get them somewhat clean. The machine is easy to use, I do plan on using for my baby’s play area to avoid chemicals. If you plan on restoring your grout to the original look then I wouldn’t recommend this product. I am attaching before and after pictures to this post.
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
1
Broken in 3 years
on September 11, 2025
Posted by: Vlad
The appliance lasted only three years before failing completely. During my troubleshooting test, the resistance reading was 0 ohms—indicating a short circuit—so I disassembled it, only to discover that the boiler had oxidized heavily, with a clear hole right where the heating element sat.
Written by a customer while visiting Dupray
Posted by: Paul / Vancouver
from Vancouver ,Canada
Gender:Male
Verified Purchase:Yes
Really good steam cleaner, just wish the hose was detachable.
Written by a customer while visiting Dupray