Customer reviews from Dupray
Dupray - Neat Steam Cleaner - White
Average customer rating
4.6
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
174
4 Stars
25
3 Stars
4
2 Stars
8
1 Star
8
90%of customers recommend this product.
(
120 out of
133)
Customer Reviews for Dupray - Neat Steam Cleaner - White
Customer Rating
5
Cleaning is now a pleasure, not a chore!
on October 10, 2020
Posted by: Anonymous
from UK
I've steamed a matress, windows, bathroom and kitchen floors, cooker hob and now planning to do the fridge. Really pleased with this, like the attachments which mean so many things can be steam cleaned, the unit is easy to store in a small area and I just put all the accessories in a canvas bag next to it for easy access. I wish it came with a few more pads and cloths but these are easy to wash or alternatives bought from the supermarket to add to the collection. I now spend less time cleaning, my windows sparkle and my floors shine! Very fast delivery once ordered, but the company need to look at the delivery company they use as my unit was left on the doorstep when I was inside the house - nobody signed for it and no acknowledgment, no knock at the door.
Written by a customer while visiting Dupray
Customer Rating
4
Good if you use occasionally
on May 19, 2020
Posted by: Preeti Basra
from UK
After reading many reviews about the NEAT i decided to buy it. Owning a small cleaning company i needed something lightweight but powerful. The compact design and accessories it comes with are great for all over the house use. I found that this steamer compared to others i have takes sometime to heat up,also i found it wasnt as powerful when steaming floors, i had to stop a few times as i could sense it needed to generate more steam. Steaming the oven, shower doors and windows however were fine as i wasnt constantly using the steam so enough steam was being produced inbetween blasts. The overall quality of the accessories is very good however the nylon and brass brushes were falling off during use as there is no lock mechanism to keep them in place whilst cleaning. Having to wait 20 mins inbetween refills was slightly irritating especially when your in the flow of cleaning. Another moan is that there is no indicator of when the water is running low. Overall i am happy with my purchase but maybe i noticed these small things as i own other steamers alongside this one. Would recommend purchasing for occasional use.
Written by a customer while visiting Dupray
Customer Rating
5
Wouldn't be without my Neat steam cleaner
on September 7, 2020
Posted by: Anonymous
from UK
Fabulous and powerful steam cleaner. Handles heavy duty cleaning like a breeze. Sturdy and compact, I won't use any other brand now that I've found Duprey Excellent value for money and what you get in the box. They accessories and machine are of very good quality
Written by a customer while visiting Dupray
Customer Rating
5
9 months and still in LOVE with this steamer
on September 16, 2019
Posted by: Kim Tessier
from CA
I bought this steamer 9 months ago and it was love at first use. This little wonders has paid for itself over and over again!! It has saved me from replacing carpet in 2 rooms. I also love the attachment for cleaning grout. We have a lot of tile in out house which I thought had all dark brown grout. WRONG!!! I have worked my way from room to room cleaning all the grout lines and I just can't believe the difference. I have hand scrub the grout several time and thought I had done a great job at f cleaning it. WRONG AGAIN!!! This machine was is a little power house and easy to use. It also make removing soap scum from glass shower doors a tubs a breeze. I have recommended this item to a friend and she is just as much in love with it as I am. I wish the site allowed me to put load the before and after pictures. Thank you Dupray for the creation of this easy to use power house.
Written by a customer while visiting Dupray
Customer Rating
5
Great product
on May 28, 2020
Posted by: Anonymous
from US
I love my neat steam cleaner . It makes a ton of dry steam , it cleans grout , the fridge , glass the stove . I've even cleaned my fabric furniture with it . It has helped me peel paint off concrete floor that I couldn't scrape off until I hit it with steam. The tank holds alot of water and I haven't had to stop what I was doing to refill yet .
Written by a customer while visiting Dupray
Customer Rating
5
Great Product, very happy!
on July 31, 2020
Posted by: Anonymous
from US
I called customer service before purchasing to experience their response. Excellent customer service before purchase closed the deal. This is a well build product that should last for years. The price is very reasonable and the product is well made and engineered. Don't hesitate, you'll be glad you did!
Written by a customer while visiting Dupray
Customer Rating
5
Effective beyond my expectations
on September 27, 2021
Posted by: Ted G.
from US
Read the instructions before using as there may be some aspects of the device that an inexperienced user (like myself) are worth noting. Most notably, when refilling the water tank keep the steam release trigger pressed open to release the tank's pressure, or the built-up pressure in the tank will substantially impede the refilling of the tank. The result can be underfilling the tank. Also note that if the tank needs refilling, turn off the power and let it cool 20-30 minutes. When you first turn on the steamer when the indicator light turns green, your initial discharge will likely have some hot water in it. But in less than a minute you get steam only as the conduit heats up. This machine has cleaned previously uncleanable tile floors and has 99% eradicated my bedbug problem. I am optimistic that repeated treatments will get the last 1%. Finally something that kills their eggs. An excellent purchase.
Written by a customer while visiting Dupray
Customer Rating
5
Great Compact Steam Cleaner
on July 24, 2020
Posted by: Zubin Morar
from UK
My first steam cleaner that I use multiple times a week. It takes a bit of getting used to but have used its the various attachments for floors and fabric. It heats up quick as advertised and the tank size is big enough for my use. I love the range or attachments and cloths supplied, makes the cleaner very versatile. Only slight irritation is cable length, could be longer. On the whole very pleased.
Written by a customer while visiting Dupray