Customer reviews from Dupray
Dupray - Neat Plus Multi-Purpose Steam Cleaner for Floors, Upholstery, and Grout with 17-Piece Accessory Kit - Gray
Average customer rating
4.6
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
57
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
49 out of
54)
Customer Reviews for Dupray - Neat Plus Multi-Purpose Steam Cleaner for Floors, Upholstery, and Grout with 17-Piece Accessory Kit - Gray
Customer Rating
5
Great Purchase!
on March 17, 2026
Posted by: MIMI
from Michigan
Gender:Female
I’ve had this for a few weeks and have put it to the test! Most notably, I cleaned the bottom of our very old shower that has been stained since we moved into our house. No product has touched it. With some solid elbow grease and this steamer, the stain is gone and it’s nothing short of a miracle. I’ve used this in my bathroom, car, on carpet, upholstery, you name it. Solid product and so easy to use. Nothing but good to say.
I would recommend this to a friend!
Response from DuprayBy Dupray, March 25, 2026
Thank you so much for your amazing review!
We’re thrilled to hear that your steamer helped tackle such a tough, long-standing shower stain.That’s exactly the kind of result we love to hear about.
We truly appreciate your support and are so glad the product has been delivering the results you were hoping for. #happycleaning
We’re thrilled to hear that your steamer helped tackle such a tough, long-standing shower stain.That’s exactly the kind of result we love to hear about.
We truly appreciate your support and are so glad the product has been delivering the results you were hoping for. #happycleaning
Written by a customer while visiting Dupray
Customer Rating
5
Best Cleaning Product
on May 20, 2026
Posted by: damian88
This is one of the best purchases I've made. It's incredible value for what you get, and people who say it's "too expensive" don't know what they're talking about. I have strong sensitivities to any fragrances and harsh cleaners, so having this steamer that literally uses 0 chemicals is the best investment ever, not only for health but cost as well. It's extremely effective at what it does, and as long as you use the right attachments for the material and surface, it will leave it brand new, and better than any toxic liquids can achieve.
I would recommend this to a friend!
Response from DuprayBy Dupray, May 24, 2026
Thank you so much for your thoughtful review! We’re thrilled to hear how much value you’re getting from your steamer and that it has made such a positive difference for your home and health.
Being able to clean effectively without chemicals is especially important for those with sensitivities, creating a safer and healthier cleaning experience.
Thank you again for your support and for sharing your experience with others! #happycleaning
Being able to clean effectively without chemicals is especially important for those with sensitivities, creating a safer and healthier cleaning experience.
Thank you again for your support and for sharing your experience with others! #happycleaning
Written by a customer while visiting Dupray
Customer Rating
1
DO NOT BUY!!! Doesn't work after 3 uses
on June 9, 2026
Posted by: crystal12345
from Canada
Gender:Female
DO NOT BUY!!!! Not sure if my unit is defective or not however I've only used the machine 3 times and went to use it for a 4th time worked fine at first but after a couple mins of use I stopped spraying and after this the unit would not spray again. Insanely expensive unit for it to only have worked 3 times.
No, I would not recommend this to a friend.
Response from DuprayBy Dupray, June 17, 2026
We're sorry to hear about your experience. Have you verified if there is enough water inside the water tank? A low water level can affect performance.
If the issue persists after refilling and checking the tank, please contact our Customer Service team so we can troubleshoot further and assist you. We're here to help and would be happy to look into this with you.
If the issue persists after refilling and checking the tank, please contact our Customer Service team so we can troubleshoot further and assist you. We're here to help and would be happy to look into this with you.
Written by a customer while visiting Dupray