Customer reviews from Dupray
Dupray - Neat Plus Steam Cleaner - Gray
Average customer rating
4.7
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
55
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
3
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for Dupray - Neat Plus Steam Cleaner - Gray
Customer Rating
5
I can't stop cleaning
on October 24, 2024
Posted by: Neet
from Macon, Ga
Gender:Female
The dirt melts like butter, it's so satisfying. It's literally the only equipment you need to clean your home. I love for my cleaning business and my client's do to. I'll be buying another one. It's already paid for itself
Written by a customer while visiting Dupray
Customer Rating
3
Nifty cleaning tool
on October 16, 2024
Posted by: Tracy
from Wisconsin
Gender:Female
I started with the original Neat. Then upgraded to the Neat +. I honestly prefer the original. But both are above average compared to other steamers.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
3
I like it
on September 18, 2025
Posted by: stef
from miami
Gender:Female
I really love this product—it’s excellent for steaming and cleaning. However, I’ve run into two issues that I hope can be addressed.
First, the cord is not retractable, which makes it difficult to move around in larger spaces and inconvenient to store. Wrapping it underneath is not very practical, and it doesn't stay in place.
Second, the hose is already coming apart from the main square unit, and I purchased this less than a year ago. Considering the price, I was expecting greater durability for a household item of this quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
5
Cleans what heavy cleaning solutions can't!
on October 16, 2024
Posted by: Loves2Clean
from Salt Lake City, UT
Gender:Female
I bought this steam cleaner out of desperation to get my tile and grout clean in my kitchen. I have tried all kinds of cleaning solutions, and nothing has done as good of a job as the steam lance + nylon brush attachments in getting my grout clean!! I am excited to find more uses for this in my home, but have already enjoyed steaming hard water stained glass in our showers and using the floor attachment on our hard wood and other flooring in our home. Save yourself the hassle of owning all the chemical cleaners and different mop gadgets - just get the Neat+.
Written by a customer while visiting Dupray
Customer Rating
5
Powerful and efficient
on May 30, 2024
Posted by: Anonymous
Turned a few “all day” tasks into “afternoon” tasks. Cleaned floors…windows…oven….just wow!
Written by a customer while visiting Dupray
Customer Rating
5
Great product!
on June 19, 2024
Posted by: Bruky
from Montreal, Quebec
Gender:Male
Picked this up for my girlfriend as she absolutely loved the original Neat Steam Cleaner. Decided to try it for the interior of my car (leather) and it worked amazing! Normally I’d pay someone to clean my car and do the detailing, but now I can easily do it myself with nothing but water. Great product, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Versatile and Resilient
on October 16, 2024
Posted by: PrimeShine Cleaning VA
from Roanoke, Virginia
Gender:Male
I bought this a week or so ago and the steamer is awesome. I use it for cleaning white doors, steam mopping, and even windows.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
4
No regrets with this purchase.
on October 18, 2024
Posted by: ThatGuy539
from Edmonton, Alberta
Gender:Male
I've used this to clean two bathrooms since I bought it.
It heats up quickly, and comes with a nice array of attachments.
The water lasts a long time. I think I had to refill it once when cleaning the larger of the two bathrooms.
And it works, but people should be aware of the following, although these points would likely apply to all steam cleaners except for maybe the most expensive commercial models.
It heats up quickly, and comes with a nice array of attachments.
The water lasts a long time. I think I had to refill it once when cleaning the larger of the two bathrooms.
And it works, but people should be aware of the following, although these points would likely apply to all steam cleaners except for maybe the most expensive commercial models.
The steam that comes out of the end of the wand is only really hot right at the tip. At maybe 2 inches away it's basically just hot to warm water. (But don't put you hand there to find out how hot it is.)
To get a good clean you need to use the little brush attachments, or the cloth pad. But these do work well.
To get a good clean you need to use the little brush attachments, or the cloth pad. But these do work well.
I didn't find that the squeegee attachment for cleaning glass didn't work as well just using Windex or a microfiber cloth and plain water. It left marks that I had to clean up the normal way.
And there will be a bit of a watery mess to deal with. When cleaning a sink or inside of a shower, this isn't a problem. But for example if you are cleaning the outside of a shower you will need some towels to soak up the water that collects on the floor.
All in all, I'm happy with the purchase.
One thing I would like however on a maintenance side of things, would be the ability to descale the unit. Buying distilled water to use in this all the time isn't great. I'm using filtered and softened water in it. I know from experience that there will eventually be some scale build up in the unit. We get very little of that with other devices, but with them I can clean that. It would be nice to know if there is some procedure that we can use to clean the units every once in a while.
One thing I would like however on a maintenance side of things, would be the ability to descale the unit. Buying distilled water to use in this all the time isn't great. I'm using filtered and softened water in it. I know from experience that there will eventually be some scale build up in the unit. We get very little of that with other devices, but with them I can clean that. It would be nice to know if there is some procedure that we can use to clean the units every once in a while.
I would recommend this to a friend!
Written by a customer while visiting Dupray