Customer reviews from Dupray
Dupray - Neat Plus Multi-Purpose Steam Cleaner for Floors, Upholstery, and Grout with 17-Piece Accessory Kit - Gray
Average customer rating
4.6
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
58
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
4
91%of customers recommend this product.
(
50 out of
55)
Customer Reviews for Dupray - Neat Plus Multi-Purpose Steam Cleaner for Floors, Upholstery, and Grout with 17-Piece Accessory Kit - Gray
Customer Rating
3
Nifty cleaning tool
on October 16, 2024
Posted by: Tracy
from Wisconsin
Gender:Female
I started with the original Neat. Then upgraded to the Neat +. I honestly prefer the original. But both are above average compared to other steamers.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Works great better cleaning results than chemicals
on October 16, 2024
Posted by: Propmgratx
from Austin Texas
Gender:Female
I used my steamer to clean a rental properties, kitchen cabinets that had terrible grease stains all over them. I have first tried a degreaser without any success. This steamer brought them back to a new condition without scrubbing or chemicals. I am thrilled with my steamer.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Great stream cleaner
on October 16, 2024
Posted by: Hippo
Very happy with the steam cleaner. Works well on furniture and general cleaning. Easy to use
Written by a customer while visiting Dupray
Customer Rating
5
Love my Dupray Neat Plus
on September 19, 2024
Posted by: KLK
I worked with Michel to purchase a Dupray Neat Plus and absolutely love it! It is super easy to set up and use.
I especially like cleaning my shower and hardwood floors with the Neat Plus and the results are amazing !
I especially like cleaning my shower and hardwood floors with the Neat Plus and the results are amazing !
Written by a customer while visiting Dupray
Customer Rating
5
on September 9, 2024
Posted by: Mara
from Hollywood.florida
Gender:Female
Lo compré en febrero del 2024,apenas compramos nuestro Condo!!l
Lo utilizo todas las semanas y lo AMÉ DESDE EL PRIMER DÍA que lo usé.es un producto excepcional,lavo mis baños y alfombras con El!!
También mi carro ,el interior donde mis asientos son de tejido!!.de verdad que es un producto que USO EN mis limpiezas semanales y dientes y veo el ÓPTIMO RESULTADO!!
Lo utilizo todas las semanas y lo AMÉ DESDE EL PRIMER DÍA que lo usé.es un producto excepcional,lavo mis baños y alfombras con El!!
También mi carro ,el interior donde mis asientos son de tejido!!.de verdad que es un producto que USO EN mis limpiezas semanales y dientes y veo el ÓPTIMO RESULTADO!!
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
1
The only "Plus" is the price - the rest is a minus
on August 23, 2024
Posted by: HiItsMe
from Laguna beach, California
Gender:Male
I purchased this as what I thought would be an upgrade from the original Neat, which I purchased 3 years ago and needed to replace because the hose started to fray at its connection to the steamer. What’s important to me about a steamer is the amount, pressure and heat of the steam. And I liked all those things about the original Neat. It had a lot of pressure, a lot of steam, and the steam was very hot - which equates to a “dry-er” steam, because it evaporates so fast, resulting in things getting better sanitized without getting soaked. I knew what the specs were for those qualities on the original Neat, but couldn’t find them for the Neat Plus. Assuming they would be the same as the original Neat would prove to be a big mistake. The only information I could find on the difference between the two was that the 6’ hose on the Neat Plus was shorter than the original Neat (10’), the Neat Plus had a much shorter initial heat up time and that you can refill the Neat Plus while using it.
I didn’t mind so much, stopping and waiting 10 minutes for the original Neat to heat back up after refills, but I also knew that being able to refill while in use was a nice feature of only much, MUCH more expensive steam cleaners. So all other things being equal, except for the shorter hose, I went for the Neat Plus thinking I was getting a good deal, paying only 25% more for such a premium added feature.
But all other things definitely were NOT equal between the two models. It’s true that the Neat Plus will start steaming after only a couple of minutes, but if you let up off the trigger and stop using it for a couple of minutes, when you go to pull the trigger again, you have to wait - almost a minute - for the steam to come back up to full power. To make matters worse, if you kept the trigger pulled for prolonged periods of time the output would peter out. The steamer couldn't keep up with prolonged demand. Sadly ironic, as the signature feature of this model is that you never have to stop for refills. And a huge pain. With the original Neat, once it initially heated up, as long as you kept the power turned on, as soon as you’d pull its trigger you’d immediately get the full power of its steam - every time you pulled the trigger, and as long as there was water in the tank it maintained full force no matter how long you kept it pulled.
And it keeps getting worse, as even at full force, I found the amount, pressure and temperature of the steam from the Neat Plus to be wimpy, compared to that of the original Neat.
About that shorter hose on the Neat Plus that I didn’t think would be much of a sacrifice? Yeah, it most definitely is. Having to lug that little cube around behind you is a real pain, and even an outright limitation on what you can reach in high places, that the 10’ hose on the original Neat avoids.
In fact, about the only thing I can find that's the same between the two models is the very, VERY high price of the necessary consumables for the steam cleaners, that you can only purchase from Dupray. If you want poorer performance that’s harder to use and costs 25% more, and can wait only 2 minutes instead of 10 to get it, then the Neat Plus is for you.
No, I would not recommend this to a friend.
Written by a customer while visiting Dupray
Customer Rating
5
Obsessed!
on July 11, 2024
Posted by: Nomoredirt
Granted I like to clean but this shows the effectiveness and shows it quickly it’s even more satisfying. Would buy again in a second!
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Great Product!
on June 20, 2024
Posted by: sophia
I use this in the gym I work at and it’s amazing! It really gets rid of tough stains and dirt that the mop can’t do. Floors are super clean after I’m done using it.
I would recommend this to a friend!
Written by a customer while visiting Dupray