Customer reviews from Dupray
Dupray - Neat Plus Steam Cleaner - Gray
Average customer rating
4.7
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
55
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
3
92%of customers recommend this product.
(
47 out of
51)
Customer Reviews for Dupray - Neat Plus Steam Cleaner - Gray
Customer Rating
5
No Regrets! Best Purchase I've Made
on October 16, 2024
Posted by: jeud93
from Washington State
Gender:Female
I bought the Dupray Neat Plus after reading countless articles and reviews on all steam cleaners and I couldn't be happier! It has made my turned brown grout white again, makes my bathroom smell amazing and so clean, and is fun to use! Huge Pro's are:
- Heating up within 90 seconds
- Refill the water tank while its hot
- Great Dupray resources to understand how it works, what to use it on, and benefits of all the included parts
I love it, it works great and I use it all the time!
- Heating up within 90 seconds
- Refill the water tank while its hot
- Great Dupray resources to understand how it works, what to use it on, and benefits of all the included parts
I love it, it works great and I use it all the time!
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
4
No regrets with this purchase.
on October 18, 2024
Posted by: ThatGuy539
from Edmonton, Alberta
Gender:Male
I've used this to clean two bathrooms since I bought it.
It heats up quickly, and comes with a nice array of attachments.
The water lasts a long time. I think I had to refill it once when cleaning the larger of the two bathrooms.
And it works, but people should be aware of the following, although these points would likely apply to all steam cleaners except for maybe the most expensive commercial models.
It heats up quickly, and comes with a nice array of attachments.
The water lasts a long time. I think I had to refill it once when cleaning the larger of the two bathrooms.
And it works, but people should be aware of the following, although these points would likely apply to all steam cleaners except for maybe the most expensive commercial models.
The steam that comes out of the end of the wand is only really hot right at the tip. At maybe 2 inches away it's basically just hot to warm water. (But don't put you hand there to find out how hot it is.)
To get a good clean you need to use the little brush attachments, or the cloth pad. But these do work well.
To get a good clean you need to use the little brush attachments, or the cloth pad. But these do work well.
I didn't find that the squeegee attachment for cleaning glass didn't work as well just using Windex or a microfiber cloth and plain water. It left marks that I had to clean up the normal way.
And there will be a bit of a watery mess to deal with. When cleaning a sink or inside of a shower, this isn't a problem. But for example if you are cleaning the outside of a shower you will need some towels to soak up the water that collects on the floor.
All in all, I'm happy with the purchase.
One thing I would like however on a maintenance side of things, would be the ability to descale the unit. Buying distilled water to use in this all the time isn't great. I'm using filtered and softened water in it. I know from experience that there will eventually be some scale build up in the unit. We get very little of that with other devices, but with them I can clean that. It would be nice to know if there is some procedure that we can use to clean the units every once in a while.
One thing I would like however on a maintenance side of things, would be the ability to descale the unit. Buying distilled water to use in this all the time isn't great. I'm using filtered and softened water in it. I know from experience that there will eventually be some scale build up in the unit. We get very little of that with other devices, but with them I can clean that. It would be nice to know if there is some procedure that we can use to clean the units every once in a while.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Perfect
on October 18, 2024
Posted by: Eric
Gender:Male
Parfait, vraiment très efficace, facile d'utilisation et puissant,
Les différents ustensiles sont indispensable et utiles
Pouvoir recharger l'eau sans attendre est pratique.
Les différents ustensiles sont indispensable et utiles
Pouvoir recharger l'eau sans attendre est pratique.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Easy to use and fill
on October 24, 2024
Posted by: acrig
from Atlanta, GA
Gender:Female
Very easy to use and get started. The tank holds more than I thought. The ability to add water "on the fly" is excellent. I had a more expensive steam cleaner that suddenly stopped working. This is a much simpler version that I hope will last much longer.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Exceeded expectations!
on November 2, 2024
Posted by: MrsClean
from NJ
Gender:Female
I’ve been using this a couple of months. I’ve used other steam cleaners. This one has all the features and fixes I did not like about the other ones. Lightweight, steam trigger lock, easy fill, does not need refill often (lasts long), steam ready fast, tools do everything, cleans great, easy to do walls and ceiling, amazing on grout, removed grease from stove and vent fan, no chemicals,rolls easily. Only thing I’m missing is something on the unit to hold the hose and end onboard the unit.
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Great Features
on November 6, 2024
Posted by: JeffreyUT
from Utah
Gender:Male
I love this product, so easy to use, so versatile for all my household needs, love keeping everything clean and sterile, so many attachments to do everything you want, machine works great. Heats up quickly. Dupray for the win!
I would recommend this to a friend!
Written by a customer while visiting Dupray
Customer Rating
5
Great machine
on December 30, 2024
Posted by: Dogmom
I have had this for several years … I got it when we had a horrible year for fleas… the steam gets hot enough to kill all life stages and we have been a flea free house since!! I am excited to see the new Neat + as I would like to clean longer than 50 minutes
Written by a customer while visiting Dupray
Customer Rating
5
My go-to cleaning product! 10/10!
on May 29, 2025
Posted by: Ruby
Gender:Female
This product has become my go-to for all of my cleaning jobs around the home, and i've even used it outside for garden and patio furniture! I've managed to clean almost everything in my home without having to use any chemicals which is great as i'm sensitive to a lot of chemicals and fragrances, and it's so much healthier for my pets too :) I love the fact that it heats up so quickly so I can just grab it and use it whenever I need to - highly recommend for anyone looking for an effective cleaning product that is also good for your environment!
I would recommend this to a friend!
Written by a customer while visiting Dupray