Customer Reviews for Cuisinart - Chef's Classic Stainless 17 Piece Cookware Set 77-17N - Stainless Steel
Customer Rating
2
So dissapointed
on March 25, 2026
Posted by: bask24
Gender:Female
I have purchased several pieces of individual pots. 2 of the pots have started to have the finish wear off on the bottom and are pitting. I still have and used my 60 year old Farberware pots that are in perfect condition. I am completely frustrated with the Cuisinart new pots.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 30, 2026
Thank you for sharing your experience with the Chef's Classic™ Stainless Saucepan, and we’re sorry to hear about the finish wear and pitting you’ve encountered. To help preserve the cookware’s appearance and performance, we recommend using low to medium heat, avoiding rapid temperature changes, and cleaning with non-abrasive cleaners designed for stainless steel. Our Consumer Assistance Center is available at 1-800-726-0190 and can review your concerns in detail—please reference Ticket #8900576020 when you call. We truly appreciate your feedback, as it helps guide improvements in our future models.
I bought this set 6 months ago and while yes, there is a learning curve, they were working beautifully until I went to unload my dishwasher that ran in a normal cycle and discovered my 8qt stockpot had split in the walls of the pot and was extremely upset. However, upon doing a bit of research seems that this is common for this pot and there are a few posts in Reddit with it. Seems like a manufacturing issue.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, March 11, 2026
Thank you for sharing your feedback, and we’re very sorry to hear about the issue with your stockpot. To help prevent damage, we recommend hand washing larger pots and avoiding high-heat dishwasher cycles, as rapid temperature changes can sometimes affect performance. Our team would be happy to review the issue and discuss possible solutions. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900559109 for assistance.
Purchased this product 6 months ago. Love them. I knew when I purchased them that learning how to use them properly would be part of the fun. A great set of cookware.
It's a very good product. Exactly what I expect from cuisinart. I've had them a year and haven't been disappointed. I love the versatility, sear on the stove toss in oven to finish. The larger pans are great for 1 pot dinners. 2 of mine do have manufacturer defects which is why I gave 4 not 5 stars but don't affect performance. Since these are composite do not put in dishwasher or soak the entire pan in water. Stainless steel cookware is the way to go. Better performance than nonstick and less maintenance than cast iron. This is best budget option I have seen.
Absolutely everything sticks to these pans. Potatoes, eggs, you name it - the worst pans I’ve ever had. I’ve tried “seasoning” with oil and cooking in ample amounts of oil. I would not recommend.
Response from cuisinart.comBy Cuisinart, February 11, 2026
We’re sorry to hear about your experience with the 77-17N stainless-steel set and appreciate you sharing your feedback. Stainless steel requires preheating the pan before adding oil and allowing food to naturally release once properly seared, as adding food too early can cause sticking. We would be happy to walk through detailed cooking tips to help you achieve the best performance from your cookware. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900522096 for assistance.
Very high quality set. I absolutely love it. It’s my first stainless steel set and there is a learning curve for the nonstick frying pans, but if you watch some videos and read about cooking with them you can do it easily. The handles on the pans themselves have stayed cool for me, but I did have one lid that got too hot to touch. I definitely recommend buying Barkeeper’s Friend cleaner to have on hand to clean the pans with if you have tough stains, or if it gets discolored. The discoloration is not damaging to the pan and the cleaner takes it away. Otherwise I just use Dawn soap.
Excellent! Very happy with this set. The "everything sticks" reviews are most likely from customers who don't know how to use stainless steel cookware. Stainless is not for everyone. The cookware is well made and looks fantastic, even after use. Cleaning can be a bit of a chore, but, again, stainless is not for everyone. Steak, chops, veggies, soups, stews, chili and eggs all come out great. I highly recommend this set to folks who are a bit more "into" cooking and not your average Joe or Jane who is looking for non-stick pots and pans right out of the box.