Customer reviews from foodsaver.com
FoodSaver - Elite All-in-One Liquid+ - Black
Average customer rating
4.3
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
143
4 Stars
21
3 Stars
6
2 Stars
7
1 Star
22
84%of customers recommend this product.
(
87 out of
104)
Customer Reviews for FoodSaver - Elite All-in-One Liquid+ - Black
Customer Rating
1
Biggest piece of junk
on February 14, 2024
Posted by: This is a piece of crap
from Ogden, UT
Gender:Female
I bought this less than a month ago and all it is, is an expensive piece of junk. There isn’t enough suction on this at all. I used it yesterday for some ground beef and it’s already freezer burned. I just tried chicken and there’s still air in it. I hate that the seal is up so high as well. I’ll go back to the basic extremely cheaper model that worked great until it finally broke. So disappointed! I’m returning it tomorrow.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, February 19, 2024
Hello there!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
We are sorry to hear about the situation failing to seal correctly, this is not the experience we would like you to have and we will pass this on to our product team.
We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you, and please stay safe!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
We are sorry to hear about the situation failing to seal correctly, this is not the experience we would like you to have and we will pass this on to our product team.
We want to learn more about your situation and what exactly happened. Therefore we encourage you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you, and please stay safe!
Written by a customer while visiting foodsaver.com
Customer Rating
1
Won’t turn on!
on December 10, 2023
Posted by: Pas10s
from Charleston WV
Gender:Female
This arrived a couple days ago. It won’t turn on! It gets power because it makes a thumping noise! That’s all it does!
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, December 14, 2023
Hello.
Thank you for taking the time to post this review. Your feedback is important to us.
We are sorry to hear that your FoodSaver is not working as intended, and we apologize for the inconvenience.
We kindly ask you to contact us directly so we can assist you further. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver Consumer Care
Thank you for taking the time to post this review. Your feedback is important to us.
We are sorry to hear that your FoodSaver is not working as intended, and we apologize for the inconvenience.
We kindly ask you to contact us directly so we can assist you further. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat.
We’re available Monday–Friday, 9 a.m.–5 p.m. Eastern Time.
Thank you!
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
Works but not well designed
on December 19, 2023
Posted by: jsk53
I bought this as a replacement for my third Foodsaver machine. Based on the price and the features I thought this was perfect. After several months, I've found this machine works well doing the job, but it is poorly designed and far from user friendly as my other ones were. The bag feed and seal system is poor and the way the machine operates is not easy to use.
Response from foodsaver.comBy Customer Care, December 22, 2023
Hello!
Thank you very for your feedback on our Elite unit - we appreciate it, as our consumers' opinions help us develop as a brand! We are very sorry to hear that you are not satisfied with the design and we apologize for the inconvenience!
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you very for your feedback on our Elite unit - we appreciate it, as our consumers' opinions help us develop as a brand! We are very sorry to hear that you are not satisfied with the design and we apologize for the inconvenience!
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Tod C
from Mount Pleasant, IA
Gender:Male
Verified Purchase:Yes
Assessment of an expensive kitchen gadget of this nature would be a bit premature given the fact I have used it 2x thus far.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Customer Rating
3
Found the Elite lacking in doing it all.
on January 6, 2024
Posted by: Doryr
Purchased this product to store pre-cooked chicken legs and thighs for easy access for a special diet. I've found individuals pieces of meats, fish and chicken together in one bag is a real chore as these foods will not lie flat and fall to the bottom of the bag, bunching together. I had a FoodSaver years ago with the sealer lower to the table. Is it necessary to purchase another machine like the one I had before as this Elite All-in-One does not do it all. Shall I return this product to FoodSaver or to point-of-sale purchase?
Response from foodsaver.comBy Customer Care, January 12, 2024
Hello!
Thank you very much for your feedback! We are very sorry to hear that the Elite unit does not work for you - we apologize for the issues you have encountered with it!
If you want to return the unit - if it is more convenient for you to return it to us we will be happy to help! If not, you may return it to the store that you purchased it in.
Should you require any further assistance, please kindly reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you very much for your feedback! We are very sorry to hear that the Elite unit does not work for you - we apologize for the issues you have encountered with it!
If you want to return the unit - if it is more convenient for you to return it to us we will be happy to help! If not, you may return it to the store that you purchased it in.
Should you require any further assistance, please kindly reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
None
on March 22, 2024
Posted by: Rayme
from Seneca, Illinois
Gender:Male
It only lasted about year. On 3rd one And 3rd one broke down now.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, March 27, 2024
Hey Rayme
Thanks for reaching out to us. I apologize if the product did not have the required duration.
Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
FoodSaver® Consumer Care
Thanks for reaching out to us. I apologize if the product did not have the required duration.
Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Pat Stadthaus
Verified Purchase:Yes
Awkward shape with very high center of gravity causing it to tip. Cord is in an awkward place
Value
2
Response from foodsaver.comBy Customer Care, March 28, 2024
Hello,
We appreciate you taking the time to provide us with your thoughtful feedback. We greatly value our consumers’ insights, which are collated and shared with our product development teams for consideration.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
We appreciate you taking the time to provide us with your thoughtful feedback. We greatly value our consumers’ insights, which are collated and shared with our product development teams for consideration.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Mike320
Verified Purchase:Yes
More complicated and harder to use then my old unit
No, I would not recommend this to a friend.
Written by a customer while visiting foodsaver.com