I will be contacting you regarding whether this product is defective or if it is supposed to function this way. The previous machine was able to remove all the air completely when sealing, but this product cannot remove more than 85% of the air no matter what. It seems that this machine is defective, and you should replace it with a new one.
Value
1
Response from foodsaver.comBy Customer Care, January 20, 2026
Hello there! Thank you for reaching out about your FoodSaver® Elite All‑in‑One Liquid+™ Vacuum Sealer, Dark Stainless Steel. I understand why you’re concerned — if your previous unit consistently removed all the air and this one stops around 85%, it’s absolutely reasonable to question whether something isn’t functioning as it should. A few quick checks can sometimes help: 1. Make sure the bag is fully inside the vacuum channel: Even a slight misalignment can limit how much air is removed. 2. Check the gasket for gaps or debris: A loose or obstructed gasket can prevent a full vacuum. 3. Flatten the bag edge before sealing: Wrinkles can break the vacuum early. 4. Ensure the drip tray is fully seated: If it’s not locked in place, suction can weaken. 5. Try a different bag: Occasionally a bag with micro‑creases or damage won’t vacuum fully.
If you’ve tried these steps and the unit still won’t remove more than about 85% of the air, it may indeed indicate a performance issue.
Please feel free to contact us directly so we can take a closer look and guide you through the next steps. You can also open a warranty claim on our official website, and our team will review your case to determine the best solution for your situation.
https://www.foodsaver.com/support/contact-us
Thank you! Have a nice day!
Written by a customer while visiting foodsaver.com
After many years of faithful service, my FoodSaver gave up the ghost. When replacing it, I "thought" I was looking at another FoodSaver and erroneously bought another brand. After three months, I gave up with improper vacuuming problems. I'm back with the latest and greatest machine and will be more careful when I place my next order!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
The list price was a little expensive so I waited until after Christmas and received a small discount off the list price. We had a FoodSaver for many years and it was beginning to miss sealing on some bags so we decided that now was the time to purchase a new one. Since I make a lot of stews and soups during the winter months, I was especially interested in this one with the Liquid sealer. We have used it already a few times and really like the ease in using it. I will be sealing some soup bags very soon. I would recommend this product.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com