Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
148
4 Stars
29
3 Stars
19
2 Stars
11
1 Star
20
82%of customers recommend this product.
(
145 out of
177)
Customer Reviews for Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Customer Rating
4
Breakfast fast
on May 28, 2024
Posted by: randy
I bought it for my Wife for Mother's Day. I enjoy it more. Especially at breakfast time. We us it every day.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t buy this!!!
on April 12, 2024
Posted by: Snoozrt
Do not buy this. I have owned 2 that broke around a year.
Response from sharkninja.comBy Ninja Kitchen, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
Size really does matter
on April 6, 2024
Posted by: AO22
I have loved this! Haven’t turned on my oven but a few times since purchasing a couple of years ago. But recently the digital functions started malfunctioning on the control panel and I think it probably is on its last leg. Seems an expensive purchase to only last 2.5 years.
Response from sharkninja.comBy Ninja Kitchen, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect kitchen appliance
on April 3, 2024
Posted by: maryc680
My Ninja Foodie XL air oven is a wonderful way to cook your food without the need for oils. The food comes out crisp and delicious. I like the different ways you can use the oven as well. It comes with several types of cookware so you are ready to create the perfect dish.
Written by a customer while visiting influenster.com
Customer Rating
1
will not last
on March 25, 2024
Posted by: anda kim
Gender:Male
Most of the 5-star reviews are about look, it does look good, but durability is an issue, for the $$$ you pay, you would expect the oven to last. my first unit died within months with minimal use, the replacement unit died after the warranty ran out.
Response from sharkninja.comBy SharkNinja, March 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your oven. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your oven. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Super versatile and useful size!
on March 9, 2024
Posted by: Jen51
I got this second hand from my MIL. I would have never purchased for myself. It is the BEST item I’ve ever received. We cook in the oven almost everyday and we don’t use a microwave. So when I got this air oven it was a game changer. No more turning on the oven to reheat leftovers. The size is fantastic. I have almost non-existent counter space and I gladly give it up for this fryer. I have had it for about 3 years now and I keep checking to make sure they are still being sold. I would absolutely spend the money to buy one of these…worth every penny!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great oven/Air fryer
on March 6, 2024
Posted by: Bill5683
from Dayton, OH
Gender:Male
We bought this since our RV doesn't have an oven. Best thing I ever bought for our RV. Since camping season is over we've been using it in the house. May have to buy another one to go back in the camper.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Could be better.
on February 23, 2024
Posted by: Johnnymauler
from FL
Gender:Male
Decent oven but could be better. The air fryer feature has been a bit disappointing. Was hoping for better crispiness for air fryer function but it's a little lacking. I do however love the large capacity and the roast function works well. I also love the temperature probe that it comes with. Toast function is a little disappointing as well as the highest setting of 7 still doesn't brown the bread as well as it should. Overall it's a decent oven but I probably wouldn't buy it again. Also every once in a while it makes a loud grinding noise.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com