Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
148
4 Stars
29
3 Stars
19
2 Stars
11
1 Star
20
82%of customers recommend this product.
(
145 out of
177)
Customer Reviews for Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Customer Rating
3
Great product, just a bit noisy
on August 9, 2024
Posted by: CarlT
from Arizona
Gender:Male
This is our second air fryer through ninja. It does the job and cooks great! Only issue is that it rattles a lot more than my last one did. I’ve tried checking to see where the rattling is coming from but it seems to be internal. If it wasn’t for the noise I’d give it 5 stars.
Response from sharkninja.comBy Ninja Kitchen, September 9, 2024
Hello Carl,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven sounds. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven sounds. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Good daily oven
on September 5, 2024
Posted by: breanal12_5086
We use this as our daily oven. It has worked for about a year, so far. But have had some issues with the digital screen. It shows weird numbers that don't exist. But other than that, it is a decent oven.
Written by a customer while visiting influenster.com
Customer Rating
2
Terrible
on November 10, 2024
Posted by: Bubbles1957
We have had this product for about 4 years. The fan in the back took dirty really quickly. Then the whole thing got dirty. We use it just about every day. I tried to clean the fan and the sides and bottom. I looked on YouTube how to clean it. It did not come real clean and I couldn’t get all the baking soda off. Now it’s making a weird noise every now and then. I’ve had many products in my time and this one just doesn’t cut it for me.
Response from sharkninja.comBy SharkNinja, November 14, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your oven making an odd noise. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your oven making an odd noise. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Really great except....
on November 14, 2024
Posted by: GaryB
from New Jersey
Gender:Male
This is one of the best air fryer ovens I have ever used I love it it cooks food very evenly, heats up quickly and looks great my only issue is the super loud fan and vibration. It would be a superior oven if they used a fan that was balanced and quite.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
New ninja
on December 18, 2024
Posted by: Hillbilly 66
I love my ninja my second one I still have my first one I just bought the second for aesthetics my old one still works but I am trying get it super clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very impressed.
on December 25, 2024
Posted by: Sandy
It been less than a month and I am loving it if things change, I will be sure to update.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on February 5, 2025
Posted by: Cricri
from Ocala FL
Gender:Female
very satisfied with this oven - heat up fast and cooks perfectly any cooking option you select
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent toaster oven
on March 14, 2025
Posted by: Sijham
from Saint Cloud, FL
Gender:Female
I bought this toaster oven like 4 months ago, it works excellent, I have been a Ninja customer for over 9 years, I bought my blender and still works wonderful! This toaster oven works amazing, easy to use, just need to figure out the smart cook system option!
I do have to say I have so many Ninja products and I love them all, my husband says I have a Ninja Problem lol. But I do highly recommend this toaster oven.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com