Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
148
4 Stars
29
3 Stars
19
2 Stars
11
1 Star
20
82%of customers recommend this product.
(
145 out of
177)
Customer Reviews for Ninja - Refurbished Excellent - Foodi 10-in-1 Smart XL Air Fry Oven, Countertop Convection Oven with Dehydrate & Reheat Capability - Stainless Silver
Customer Rating
5
Perfect kitchen appliance
on April 3, 2024
Posted by: maryc680
My Ninja Foodie XL air oven is a wonderful way to cook your food without the need for oils. The food comes out crisp and delicious. I like the different ways you can use the oven as well. It comes with several types of cookware so you are ready to create the perfect dish.
Written by a customer while visiting influenster.com
Customer Rating
1
Don’t buy this!!!
on April 12, 2024
Posted by: Snoozrt
Do not buy this. I have owned 2 that broke around a year.
Response from sharkninja.comBy Ninja Kitchen, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja® Foodi® Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Breakfast fast
on May 28, 2024
Posted by: randy
I bought it for my Wife for Mother's Day. I enjoy it more. Especially at breakfast time. We us it every day.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Cooks well but is dangerous!!!
on June 5, 2024
Posted by: Shawn
from Port Orange, Florida
Gender:Male
I recently purchased the Ninja 10-in-1 Digital Air Fryer and have been thoroughly disappointed with its performance and design. One of the most significant issues I've encountered is with the racks. They consistently fall out of place, which is not only frustrating but also dangerous. During use, the racks have slipped, causing hot food to spill and nearly leading to burns. This design flaw makes the appliance unreliable and hazardous, particularly in a busy kitchen setting. I cannot recommend this product due to these serious safety concerns.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, June 6, 2024
Hello Shawn,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
2
Cleaning nightmare
on June 11, 2024
Posted by: Mikdmd
Cooks very well, but impossible to keep interior clean.
Grease and oil residue everywhere
Grease and oil residue everywhere
Response from sharkninja.comBy SharkNinja, June 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the cleanability of your oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with cleaning tips, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the cleanability of your oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with cleaning tips, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
A real nightmare to clean.
on June 15, 2024
Posted by: Bill
A real nightmare to clean. Product functions work great. Gear at air frying and baking. Needs a louder alarm when food is done. Even better, add WiFi/bluetooth technology so you can receive notifications on your smart phone. Or create an app with some cooking controls and notifications.
Response from sharkninja.comBy Ninja Kitchen, June 17, 2024
Hello Bill,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Foodi Smart XL Pro Air Oven. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cooking Game Changer
on June 19, 2024
Posted by: William M.
This changes the way I cook, steaks, chops and chicken are air roasted and turn out juicy and tender. I like how big it is and how easy it is to use.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on August 1, 2024
Posted by: Linda A
Very easy to use, have enough room to cook a full meal! I don't even us my oven!
Written by a customer while visiting sharkninja.com