Customer reviews from lg.com
LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
36
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Customer Rating
5
None better that I have seen.
on October 6, 2024
Posted by: PuddleCityPete
from Portland, Oregon
[This review was collected as part of a promotion.] I have owned this for a few months now and I am still very impressed. The picture is crisp and clear as a bell. The sound isn't too bad for a tv sound system The remote is great and easy to navigate. The streaming on this tv is seamless and fast with LOTS of apps available. All in all a great tv. VERY glad I purchased this tv.
Response from lg.comBy LG, March 10, 2026
Hello! We appreciate you sharing such an enthusiastic review of your LG TV. It’s great to hear how much you’re enjoying the crisp picture quality, smooth streaming, easy‑to‑use remote, and overall performance. It really sounds like it’s been a fantastic addition to your home, and we’re glad it continues to impress! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Erfect Picture!
on October 7, 2024
Posted by: Peggycd
We bought this about one month ago. Set up was easy. Picture is clear and beautiful. Sound is sufficient for us. I highly recommend this LG TV.
Response from lg.comBy LG, February 28, 2026
Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG TV (OLED55C4PUA) model. This unit delivers stunning picture quality with its self‑lit pixels, offering exceptional clarity, vibrant colors, and perfect blacks. The easy setup and built‑in sound performance make it an excellent choice for a seamless home entertainment experience. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture
on January 6, 2025
Posted by: Bmm528
Excellent picture flows very smoothly makes my Xbox games look phenomenal
Response from lg.comBy LG Digital Care Team - Diego, February 17, 2025
Hey there, that’s awesome to hear! Smooth gameplay and a phenomenal picture make all the difference—glad your LG TV is leveling up your Xbox experience! Enjoy the stunning visuals! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
1
No Customization
on February 1, 2025
Posted by: msreev2
Tv is ok, Customization of Home Screen is not. A full screen littered with apps, device functions, and card lists that cannot be removed instead of things that might be useful like maybe a display of the time which is nonexistent. Cannot change background, cannot clean up home page. The only apps or features that can be removed are those that the user has installed. Not everyone likes sports, wants lg channels, surfs the web, or needs use of camera functions to just name a few. Adding all these features is fine but forcing them isn’t. If you’re looking for a tv with a clean home screen with simple things like just being able to add the time/date or any other info that may. Be of use, LG tv’s are not it.
Response from lg.comBy LG Digital Care Team - Diego, February 3, 2025
Hey there. We appreciate your loyalty to LG and understand how important it is for your washer to meet your expectations. It sounds like you'd benefit from adjusting the water level settings or cycle selections to get the best results. If you haven't already, try using the Deep Fill option or selecting cycles designed for larger loads. We'd love to help troubleshoot further—feel free to reach out to us on social media @LGUSSupport so we can explore the best solutions for you. We're always here for you. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
good
on April 16, 2025
Posted by: c4 lg
good fantastic display good fantastic displaygood fantastic displaygood fantastic display
Response from lg.comBy Joslyn, LG Digital Care Team, April 22, 2025
Hey there! Thanks so much for the fantastic review! We’re thrilled to hear you're loving the display on your LG TV—it’s always our goal to deliver a picture that truly wows. If you ever want to chat with us or show more love to your TV, we’d love to hear from you over on social media @LGUSSupport. Enjoy the view! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
2
Problem with connect to local channels and Comcast
on April 30, 2025
Posted by: Comcast
This is my second oled and I enjoyed my first one, b9. 55 inch. This one a replacement and is a c4 55 inch. My first one connected to my Xfinity box and had a smooth operation. My new one has a spotty connection with Xfinity and does not allow all functions. Picture is great, but lack of use of controller and lack of function of my cable system makes the system not recommendable and a disappointment. Have no use for AI. Have no use for many of the items added to the tv. Refresh rate is nice and clear. Could care less what the processor does. Resolution is better than my b9.
Response from lg.comBy LG Digital Care Team - Diego, May 1, 2025
Hey there! It's great you're enjoying the picture quality and resolution upgrade from your B9 to the C4! However, it sounds like this spotty Xfinity connection and limited functionality are really hindering your experience, especially since your previous setup worked smoothly. We definitely want to help you get your Xfinity box working seamlessly with your new OLED. Could you please send us a private message on social media @LGUSSupport with the specific model number of your C4 (it's usually on the back of the TV) and some details about exactly which controller functions and cable system features aren't working as expected? We'll explore some potential solutions to get everything running smoothly for you. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Excellent TV!
on May 7, 2025
Posted by: GrCiner
This is a great TV. The picture is fantastic, and even the sound is good. There are many great features, including voice recognition, and there are a wide variety of apps included. Navigating the menus is also very intuitive. I highly recommend this TV!
Response from lg.comBy Joslyn, LG Digital Care Team, May 7, 2025
Thanks so much for the glowing review! We’re thrilled to hear you’re loving your LG TV—from the stunning picture and sound to the smart features and smooth navigation. Sounds like it’s a perfect fit for your home setup! If you’ve got more to share, want to show off your entertainment space, or just spread the love, come connect with us on social @LGUSSupport. We’d love to hear from you! ^Joslyn
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5