Customer reviews from lg.com
LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
36
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Customer Rating
5
Great TV
on June 7, 2024
Posted by: Joelkc
from Sedona, AZ
[This review was collected as part of a promotion.] I bought this TV just about a month ago and I couldn’t be happier! I have a medium sized living room and at first this TV seemed like it might be too big of a screen. Now, it feels fabulous! What a great TV!
Written by a customer while visiting lg.com
Customer Rating
5
Gorgeous picture!
on June 19, 2024
Posted by: Katiebug
from Overton, NE
[This review was collected as part of a promotion.] We bought our TV a couple of weeks ago and cant believe we went so long without updating our TV. It took a little bit for us to figure out all the features but have done so and truly enjoying it.
Design
5
Written by a customer while visiting lg.com
Customer Rating
3
Love my new tv but issues
on June 19, 2024
Posted by: Gabs01
from Rockville, MD
[This review was collected as part of a promotion.] I love my new tv! It has amazing picture and sound quality. The only thing that made me lose a star. When my tv finally arrived. There was no remote or bracket and other items missing from the box. I have to wait another month for the products to be shipped.
Design
5
Response from lg.comBy LG, June 20, 2024
Hi there. Thank you so much for taking the time to share your experience with us, and I'm thrilled to hear that you love your new TV!
First and foremost, I want to apologize for the inconvenience you experienced with the missing remote control, bracket, and other items from the box. I can imagine how frustrating it must be to receive a new product and find that some of the essential parts are missing. I'm so sorry that we fell short of meeting your expectations in this regard.
However, I'm glad to hear that you're enjoying the amazing picture and sound quality of your OLED55C4PUA TV! We take pride in our products, and it's wonderful to know that they're meeting your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to apologize for the inconvenience you experienced with the missing remote control, bracket, and other items from the box. I can imagine how frustrating it must be to receive a new product and find that some of the essential parts are missing. I'm so sorry that we fell short of meeting your expectations in this regard.
However, I'm glad to hear that you're enjoying the amazing picture and sound quality of your OLED55C4PUA TV! We take pride in our products, and it's wonderful to know that they're meeting your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
on June 23, 2024
Posted by: Sam43221
from Columbus, OH
[This review was collected as part of a promotion.] Great picture and sound. Easy to set up and add apps.
Written by a customer while visiting lg.com
Customer Rating
5
TV lives up to promised features and quality
on June 28, 2024
Posted by: JWT49
from Wyckoff NJ
Purchased to replace an old plasma hd tv. Amazing clarity and color depth. Highly recommend
Response from lg.comBy ^Rich, LG Digital Care Team, March 19, 2026
Hi there, thank you for sharing your experience. We understand how exciting it can be to upgrade from an older TV, and it’s great to hear your LG C4 55 Inch Class OLED evo AI 4K Smart TV (OLED55C4PUA) is living up to its promises. The clarity and color depth of OLED really shine, so it’s wonderful to know you’re enjoying the difference.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Clear and good screen color and brightness
on June 29, 2024
Posted by: Paula87
from Sarasota Florida
[This review was collected as part of a promotion.] I’m still struggling with how to use this Smart TV. It’s much smarter than me. Otherwise I really love it.
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV.
on June 30, 2024
Posted by: ChuckOLED
from Md.
[This review was collected as part of a promotion.] The picture quality is incredibly crisp, and the colors are vibrant and stunning! This TV truly exceeded all my expectations. It’s exactly what I was looking for, and without a doubt, it’s the best TV I’ve ever purchased. The setup process was a breeze—quick and straightforward. Watching my favorite shows and movies on this TV is a whole new experience. I couldn’t be happier with my purchase!
Design
4
Response from lg.comBy ^Rich, LG Digital Care Team, February 21, 2026
Hi Chuck, thanks for taking a moment to share your experience with us. We understand you’re loving the incredible picture quality and vibrant colors on your LG C4 55 Inch Class OLED evo AI 4K Smart TV 2024 model OLED55C4PUA, and it’s great to hear it exceeded everything you were hoping for.
We understand how much you appreciate the crisp detail, smooth setup, and the way your shows and movies look on OLED. The evo panel, AI processing, and webOS features are all designed to deliver exactly that kind of elevated viewing experience.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
We understand how much you appreciate the crisp detail, smooth setup, and the way your shows and movies look on OLED. The evo panel, AI processing, and webOS features are all designed to deliver exactly that kind of elevated viewing experience.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
Excellent picture
on July 12, 2024
Posted by: Nickelman4243
So far, great picture, sound quality not so great, may need to get a soundbar? Have not tried many of the features as of yet. Very easy to set up. Don't especially like the tracking ball to move to live TV after turning on set
Written by a customer while visiting lg.com