Customer reviews from lg.com
LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
36
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
2
Customer Reviews for LG - Refurbished Excellent - 55" Class C4 Series OLED evo 4K UHD Smart webOS TV (2024)
Customer Rating
3
TBD
on January 10, 2025
Posted by: BMarb
The tv was great until it stopped working a month after I got it.
Response from lg.comBy Josh, LG Digital Care Team, January 22, 2025
Hey there! Let's help get you back to enjoying your LG TV as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your TV, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
TV
on December 3, 2024
Posted by: Syd71
[This review was collected as part of a promotion.] I bought a television on August 28, 2024. It started getting blurry lines and the picture then disappeared. I contacted LG and they had me do a hard reset. TV worked about 5 days, and then I would lose the picture. Contacted LG and they referred a repair person. He indicated he needed to order parts. I haven't heard back from him. That contact was on November 22, 2024.
Response from lg.comBy LG Digital Care Team, December 4, 2024
Hey there. We understand how important it is to have a reliable TV. Please send us a private message on social media @LGUSSupport with your TV’s model and serial number, as well as the repair details. We’ll follow up on the repair process and assist in getting everything back on track. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
on September 22, 2024
Posted by: DRWhipps
Very pleased. Looks great in my bright office. Fantastic picture
Response from lg.comBy LG, March 19, 2026
Hello! We appreciate you sharing the great feedback! It’s awesome to hear your LG TV looks fantastic in your bright office and delivers a picture that truly stands out. A setup that looks good and performs even better is always a win.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Long time from channel to channel
on March 3, 2024
Posted by: Cluj
[This review was collected as part of a promotion.] Think like this, you have 300 channels or more, it take 3 seconds to change one chanel. So 1000 seconds to check if is there something good to watch in your limited free time. So more than 15 minutes. Better invest for next OLED TV a half second time to change channel or less. Remote control change program and settings to other LG tvs in my home. Even my computer monitor. Add easy step to personalise tv for only 1 remote controller.
Response from lg.comBy true, LG Digital Care Team, April 5, 2024
Hey there. We appreciate your feedback on the personalization of your OLED TV. We are always growing and innovating our software services, and your feedback serves a purpose for us! Thank you so much. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Great TV for a great price
on September 10, 2024
Posted by: Dano92
Upgraded from my old 2018 LG 4K, This blows it out of the water. Picture/sound quality is amazing for the price! Highly recommend!
Response from lg.comBy LG, March 26, 2026
Hi, Dano! We’re thrilled to hear your new LG TV is blowing your old one away. That upgraded picture and sound quality really make the LG unit shine, and it’s awesome knowing you’re getting such incredible value for the price. Highly recommending it means a lot! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 8, 2024
Posted by: Shetty
[This review was collected as part of a promotion.] I bought this for it being a LG brand and for its quality
Response from lg.comBy LG, February 21, 2026
Hi, Shetty. We appreciate you taking a moment to share your experience. It’s great to hear that you chose the LG TV (OLED55C4PUA) model for its brand reputation and exceptional picture quality — and that it’s already living up to what you expected. OLED really does bring a level of clarity, contrast, and color that feels a step above, and it’s wonderful to know that’s exactly what you were looking for when you made your purchase. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Posted by: Tom1949
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] So nice to have a new up to date TV. The picture is so much better than my old 10 year old set.
Written by a customer while visiting lg.com
Posted by: OLED55C4PUA
from Sedona, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only purchased this TV a week ago, but it’s incredible! I have LG tv’s before and they have been extremely reliable. I’m trusting this 55” C4 model will be the same!
Design
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 24, 2026
Hi there, thanks for sharing your thoughts on your new LG OLED55C4PUA. Even after just a week, it’s great to hear the TV is already impressing you. LG reliability is something many customers count on, and we’re glad your past experience gives you confidence in your new C4 as well.
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com