Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Amber Yellow
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Amber Yellow
Posted by: Chelsea
Verified Purchase:Yes
Phone is so sleek and great. Fast response to touch, great camera, only thing I notices was that if dies almost as fast as my last one that was 4 years old. The battety does not last long at all and im wondering if somethings wrong with it.
Response from Samsung USBy R&R Team, December 18, 2024
Hi there Chelsea, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are so thoroughly enjoying all of the features and functionality of your new device. If you are not seeing an improvement to the battery life after a short period of time, we have provided links below to help you troubleshoot the battery of your device at your convenience. We have also shared a link to the Samsung Support Team and warranty information if this experience continues and you would like assistance with a claim. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Secret
Expertise:Intermediate
Verified Purchase:Yes
I thought the camera definition was going to be better.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Hi there Secret, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your phone is to you every day, and we are so happy to hear how pleased you are with the enhanced features. We would love nothing more than to help you capture the best possible photos and videos on your device. We have provided links to a few articles to help you if you are experiencing blurry or dark photos. We have also shared a link to the full device manual to help you with the different settings of your camera. Lastly, we have provided a link to the Samsung Support Team if you have any questions or you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Denise
from Nebraska
Expertise:Intermediate
Verified Purchase:Yes
The phone was fine and I love the color. Screen was too small. Now I'm waiting for the Ultra 25
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chimaobi
from Atlanta, Georgia
Expertise:Intermediate
Verified Purchase:Yes
Very portable and easy to use. Meets all my basic need for phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Watsonwoman
from Hattiesburg MS
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S24 is perfect if you have small hands. It is very light and fits perfectly in my hand so that I feel confident when using it where there is a hard surfaced floor. It is sleek and beautiful. The performance is perfect as usual with all Samsung phones. It has enough features for all my needs. It fits nicely into my small cross body bag without being too large or heavy. I am very pleased with it and would certainly buy it again. Thanks Samsung for providing a smaller phone for us gals!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US