Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
2
Not for 6 foot tall person
on September 11, 2026
Posted by: Charles H.
from US, United States
[This review was collected as part of a promotion.] Great comfort and adjustment features. A 6-foot person can get the perfect seat height with a cylinder change, but the back is very low. This chair just won't do 6 ft even though it claims the range goes to 6' 2". Buying the head rest will not help. The head rest needs to go slightly higher. It would matter, because my head doesn't touch the head rest unless I look at the ceiling directly above me and then my shoulders push it further back away from my head. I have kept this chair for over a year and I guess it just because I invested in it. Maybe a shorter person can use it.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Excellent Office Chair
on September 11, 2026
Posted by: Jeff S.
from US, United States
[This review was collected as part of a promotion.] I am really enjoying the chair. It is comfortable and was fairly easy to put together. Expecting good things and better posture.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best chair ever
on September 11, 2026
Posted by: Kelechi O.
from US, United States
[This review was collected as part of a promotion.] This is the most comfortable chair I have ever sat on.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Solid chair
on September 9, 2026
Posted by: Brian B.
from US, United States
[This review was collected as part of a promotion.] I appreciate how solid this chair is, the weight surprised me. The base is metal which adds to the solid feel. One thing I wish it had was some kind of mechanism to lock the headrest in place, same with the arm rests. The seat is fairly firm but not overly so, it's very comfortable to me.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
I would give it a 0 if I could
on September 8, 2026
Posted by: Maria
from US
Please do not buy this chair. I’ve had it for a few months now and genuinely gave it a fair chance, but it has caused me so much upper back pain. The back support is basically nonexistent, and the way the mesh curves actually pushes my shoulders inward, creating more discomfort than my regular office chair.For the price, there are much better ergonomic chairs out there. The quality also feels incredibly cheap, especially the armrests, which move around freely and never feel secure.Unfortunately, this was an absolute waste of money for me. 0/10.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Excellent support, comfort, and style.
on September 2, 2026
Posted by: Frances M. A.
from US, United States
[This review was collected as part of a promotion.] We received the chair as promised, and are extremely happy with the quality appearance of this chair. The adjustability features provide support for both my husband and myself. I have you recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Not for short people
on September 2, 2026
Posted by: BRIGID B.
from US, United States
[This review was collected as part of a promotion.] Chair is too low for me. I need to order a replacement part to raise it. Yes I used a stool to rest my feet.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
It’s the very Best!
on September 2, 2026
Posted by: Christine G. C.
from US, United States
[This review was collected as part of a promotion.] This chair is great! It is both beautiful and comfortable. The instructions to assemble were easy to read and understand. Large print and step by step illustrations. I only weigh 109 lbs and am in my 70s and assembled it easily. The longest part was removing each carefully wrapped and cushioned piece. The entire process was logical and thoughtful. Thank you for that! I like that it is super adjustable. The old chair went straight to the dump!
I would recommend this to a friend!
Written by a customer while visiting Branch