Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5
Awesome
on November 12, 2026
Posted by: james k.
from US, United States
[This review was collected as part of a promotion.] I am super impressed with the quality and comfort of this chair and utterly impressed with the detailed and clear assembly directions . I did not need my engineering degree to put this together - never seen such clear step by step directions.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Why’d I wait so long to buy a chair like this
on November 11, 2026
Posted by: Rob o.
from US, United States
[This review was collected as part of a promotion.] Simply amazing. Kinda dumb that a chair is sometime im excited about but man oh man. This thing kicks
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Spectacularly Unimpressed – Can I Get a Refund?
on November 9, 2026
Posted by: Douglas H.
from US, United States
[This review was collected as part of a promotion.] I am spectacularly unimpressed with this chair. It is, without question, one of the most uncomfortable chairs I have ever sat in. The seat feels like sitting on a board, with virtually no comfort or cushioning.For a chair marketed as an ergonomic chair, I find it remarkably disappointing. Comfort should be the primary consideration, and this product falls far short of expectations.At this point, I would simply like to return it and receive a full refund.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Fantastic chair
on November 8, 2026
Posted by: Jonathan R.
from US, United States
[This review was collected as part of a promotion.] Bought this chair a couple weeks ago, and it’s been an absolutely huge upgrade from my last cheap chair. Would recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Alright for price
on November 7, 2026
Posted by: Tyler H.
from US, United States
[This review was collected as part of a promotion.] Im about 5’11 and the chair feels too small for me. The leg size is fine and it can go high enough. But all the other features just don't fit. The arm rests are too short, the lumbar support has a max height that isn't enough. I also have a tendency to accidentally move or rotate the arm rests since there isn't a lock for them. Everything else is fine, its plush is comfortable, good looking, easy to install. I feel like this chair has a market audience and im not it.
Written by a customer while visiting Branch
Customer Rating
5
Love my new chair!
on November 5, 2026
Posted by: Linda W.
from US, United States
[This review was collected as part of a promotion.] It is so much more than I could ever ask for. Super comfortable and just right in so many ways.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best chair
on November 3, 2026
Posted by: Ashley P.
from US, United States
[This review was collected as part of a promotion.] Best office chair I have had by far. I work from home and sit 8-10 hours/day. With my previous chair, I would be in pain daily from neck to legs. First day with this chair and no pain. I sit very tall and the arm rests are actually tall enough! I highly recommend. Quick delivery and easy assembly.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Firm and Fabulous
on November 3, 2026
Posted by: Crystal G.
from US, United States
[This review was collected as part of a promotion.] This chair is amazing. Much better than my Herman Miller - the lumbar support alone is reason enough to buy it!
I would recommend this to a friend!
Written by a customer while visiting Branch