Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
4
Great chair
on September 17, 2026
Posted by: Inna S.
from US, United States
[This review was collected as part of a promotion.] Love how comfortable it is and am quite happy with it. I do wish it had a little more range in going up/down so I can use with multiple surfaces more comfortably and multiple people of various heights within the household could use more comfortably. It would also be great if the wheel material was customizable so people could pick appropriate wheels based on their flooring (ie polyurethane roller blade-like soft options for hardwood floors etc).
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
I Love This Chair!
on September 16, 2026
Posted by: Chris L.
from US, United States
[This review was collected as part of a promotion.] For years, I used a rather cheap chair. It was quite comfortable, but I just couldn’t stand to look at the worn-off pleather any longer. After seaching reviews and reviewers, I ordered a Branch and love it. My old chair doesn’t compare. My Branch was easy to assemble. This may sound strange, but I love that I hardly ever think about it. It just feels so natural, and I was able to adjust it and forget it. Buy this chair now!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Amazingly customizable chair!
on September 16, 2026
Posted by: Alexandria M.
from US, United States
[This review was collected as part of a promotion.] This chair feels so great and I have been able to perfectly match it to my proportions and sitting posture. My only complaint is how there is no way to lock the arm rests! If I find my self sliding down in my chair, I have a habit of using the arm rests to lift myself back up except that in doing so, they move! The movement is nice, as it allows further customization to how you sit, but the inability to lock it into place isn’t.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best Chair for WFH
on September 14, 2026
Posted by: Gabriel D.
from US, United States
[This review was collected as part of a promotion.] Finally decided to commit and upgrade my desk chair in my wfh office. Had been living with an uncomfortable chair for five years and enough was enough. The Ergonomic Chair Pro is phenomenal and makes me wish I had made the upgrade sooner. It's comfortable for sitting at my desk 8+ hours a day and has the same look as more expensive options from other brands. 10/10 would recommend this chair to anyone who has been on the fence or debating whether an upgrade is worth it - it is.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best. Chair. Ever.
on September 13, 2026
Posted by: Vanessa M.
from US, United States
[This review was collected as part of a promotion.] I have always purchased chairs that fit my budget, but I realized I spent more on the cheapy ones than buying quality. Well if you add the cheap ones together, I spent more on those combined than a nice chair. I was constantly having tension headaches, having to go to the chiropractor, and getting massages because of how much pain my neck was in and it was affecting my daily life. My hubby had to work in my office one day and after just a couple hours, he came out and told me my chair was the reason I was having so much tension in my neck and that I needed to buy a new one. I chose this chair and my tension in my neck is gone!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Wow
on September 12, 2026
Posted by: Cynthia P.
from US, United States
[This review was collected as part of a promotion.] I sit in my craft room for several hours at a time and I love my chair no more back or leg pain.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Excellent chair; just one downside so far
on September 12, 2026
Posted by: Shane R.
from US, United States
[This review was collected as part of a promotion.] This chair has been fantastic! More comfortable and much more adaptable! My only gripe would be that the wheels don't lock. This would be helpful when using an under desk elliptical or if needing to stay stationary.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Not that great
on September 11, 2026
Posted by: Al C.
from US, United States
[This review was collected as part of a promotion.] I was expecting a more comfortable experience. I find the padding a little hard. But my biggest complaint is that it does not lean back nearly enough. I thought I would be able to really lean back, but it hardly moves. I have found cheaper chairs that are more comfortable. Also, the arm rests move quite a bit. They jiggle. They seem cheap because they are not solidly attached. I know they are adjustable, but still. I was going to order two and have a matching set, but now I am looking for another kind of chair.
Written by a customer while visiting Branch