Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
I really needed a new chair, and HSA/FSA coverage made this the obvious choice
on October 1, 2026
Posted by: Michael B.
from US, United States
I had been looking to replace my old desk chair for quite some time, and was considering brands that were sponsoring some of the YouTube channels that I watch. But those chairs were out of my budget, and I didn't see that the added features were really worth the price tag. Then I found out I could buy this chair using my HSA funds. I chose this model because I could also get the Tall Cylinder, which is an absolute blessing.My only potential gripe is with the armrests. In my previous chair I could fold them up adjacent to the backrest, completely out of the way when I needed elbow room. In this chair, my only real option is to install them or don't. Both options work aesthetically, and honestly I could switch within a few short minutes, but I don't have the choice to quick deploy or stow on demand.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Great chair, but not perfect
on September 30, 2026
Posted by: Jane H.
from US, United States
[This review was collected as part of a promotion.] This is a really nice chair, but I find myself wishing it were just a bit cushier/softer, and wishing it leaned back a bit more.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Very comfortable. Very streamlined
on September 30, 2026
Posted by: Barbara I.
from US, United States
[This review was collected as part of a promotion.] This is a very comfortable chair for my husband and he is a tall man. It looks so much better than the bulky office chair we had at the desk. Assembly was a bit tricky - big hands - small spaces.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Supportive and Cute!
on September 29, 2026
Posted by: Maureen P.
from US, United States
[This review was collected as part of a promotion.] Love, love this chair! I am a Telehealth Clinician, and spend a good part of my day on Zoom. My previous chair was killing my back. This one is comfy and supportive and eliminated my back pain. Therapy cat approves!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Love this Chair
on September 29, 2026
Posted by: Christina H.
from US, United States
[This review was collected as part of a promotion.] This is a great chair. All the different adjustments have helped me find my most comfortable position. I'm very impressed by the quality construction. Plus its very cute. So glad I made this purchase!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Exactly what I was looking for
on September 28, 2026
Posted by: Pauline L. M.
from US, United States
[This review was collected as part of a promotion.] Great chair! I was looking for an ergonomic chair that didn’t look ugly in my office. This one looks great and I can sit in it all day without feeling uncomfortable. 10/10!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
I love my new chair
on September 24, 2026
Posted by: Lesley C.
from US, United States
[This review was collected as part of a promotion.] Why did I wait so long to purchase! Easy to assemble and feels solid and is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Not bad, but not perfect
on September 24, 2026
Posted by: Keith H.
from US, United States
[This review was collected as part of a promotion.] 1) The seat base needs to have a "Front" label on it, otherwise there's a 50% chance of assembling it backwards. The diagram for that step is very poor - we had to watch a YouTube video.2) The arms are rickety.
I would recommend this to a friend!
Written by a customer while visiting Branch
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