Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
Great for those with back problems
on November 13, 2025
Posted by: Tina M.
from US
This chair has been life-changing for my work day. I am no longer sitting uncomfortably in pain all day. The ability to adjust and customize settings has been so useful, allowing me to accommodate whatever part of my body might need support on any given day. I've used a lot of office chairs, and some at much higher price points, but this one is actually worth it. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Everything you need
on November 13, 2025
Posted by: Roy
from US, United States
[This review was collected as part of a promotion.] This chair is no frills, but contains adjustments for everything you'd need. Very comfy, easy to assemble, good quality. I sit in my chair for hours a day, and it's the best chair I've sat in (and I've used my spouse's secret lab.)
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Best Office Chair I’ve Ever Owned
on November 13, 2025
Posted by: Kelsey
from US, United States
[This review was collected as part of a promotion.] I absolutely love the Branch Ergonomic Chair Pro. I normally struggle with back pain from sitting long hours at my desk, but this chair has made a noticeable difference. The support is incredible, my posture feels better, and I’m far less sore at the end of the day.On top of the comfort and adjustability, it is genuinely the most aesthetically pleasing office chair I have ever owned. It fits perfectly into my workspace without looking bulky or clinical.I highly recommend this chair to anyone who wants a truly comfortable ergonomic option that also looks great. It has been a game-changer for me.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
A good WFH chair!
on November 13, 2025
Posted by: Kendall
from US, United States
[This review was collected as part of a promotion.] A perfectly normal and good WFH chair. A bit pricey, and can get uncomfortable, but better than other options that I have tried!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Got rid of my back pain!
on November 13, 2025
Posted by: Joanna
from US, United States
[This review was collected as part of a promotion.] I was dealing with a lot of lower back pain with my old office chair and after trying out tons of chairs and doing a lot of research, I settled on the Branch Ergonomic Chair Pro. It's got all the bells and whistles without the price tag of a Herman Miller (which i've also tried and the lumbar support just wasn't as supportive as I was hoping). My husband steals this chair whenever he works from home and he's 6'2" and I'm 5'7" so this chair works for any height! 100% would recommend.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
The Ultimate Aesthetic & Ergonomic Upgrade
on November 13, 2025
Posted by: Jenna S.
from US
Finding the perfect office chair was a mission, but the Ergonomic Chair Pro is it!! It totally fits my home office aesthetic and handles the crazy hours I put in as a content creator. I went with the pretty Shore vegan leather, which looks and feels super premium and luxe. The customization is insane with 14 different ways to tweak it, letting me perfectly dial in the flexible lumbar support for long work sessions. Best of all, I noticed an immediate difference in my posture, and my chronic back and neck pain is finally gone.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Solid chair for the price
on November 13, 2025
Posted by: Marcus
from US, United States
[This review was collected as part of a promotion.] It feels like it will last me several years. I enjoy the brown leather and the headrest attachment. It has a thick cushion that I’m not worried about getting pressed down over time. I only wish that the chair was able to be lowered more than it does for certain situations.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Exceeds expectations for the price.
on November 13, 2025
Posted by: Michael T.
from US, United States
[This review was collected as part of a promotion.] I really wanted to find a chair with adjustable armrests with more articulation but without the designer chair price point. My Branch Ergonomic Chair Pro has been a great compliment to my standing desk setup. For the little time I do sit, the Ergonomic Chair Pro has been very supportive and highly customizable to whatever position I might want. I have the headrest pro, and while I don’t really use it that much, I do think it makes the whole chair feel more complete. I would happily buy another (and originally did for my wife at work but she couldn’t bring her own furniture into work). The materials and overall build are solid with little squeaks or wobbles. I only wanted better wheels, so changed out the standard casters for roller blade wheels.
I would recommend this to a friend!
Written by a customer while visiting Branch
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