Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5
You don't know how good it is until you try it
on December 8, 2025
Posted by: Ritvik P.
from US, United States
[This review was collected as part of a promotion.] I had an office chair I bought during covid that I thought was decent. I then bought the ergonomic chair pro and realized what I missed out on. Very easy to assemble and figure out the settings (although I still need to tinker a little). I sat on it and realized it was a chair i could spend hours on in comfort. The seat is very comfortable and I would recommend it to friends.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Ergonomic Pro
on December 8, 2025
Posted by: clive l.
from US, United States
[This review was collected as part of a promotion.] Generally pleased with chair. Mechanical components don’t feel hugely durable so will be interested to see how long they last. Chair is comfortable compared with other ergonomic chairs tried, but still a tad stiff for those who prefer a more cushioned seat. The very handy alum key tool provided broke during assembly, reinforcing overall concerns about durability of components. If it otherwise performs as an ergonomic exec chair for another 5 years with light to medium use, it will have been a good investment.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Excellent office chair at the price point
on December 8, 2025
Posted by: Monique W.
from US, United States
[This review was collected as part of a promotion.] Purchased two for our home office during the 2025 Black Friday sale. I really like mine; my husband is taller than I am and he's waiting to receive the tall cylinder before he gets into his. Much better than a basic chair and more affordable than the other "premium" brands.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Hard seat. Horrible experience
on December 6, 2025
Posted by: Bob
from US, United States
[This review was collected as part of a promotion.] The seat alone is reason not to buy this product in my view.It is rock hard and VERY uncomfortable.Moreover, the company must be run by amateurs because they forgot two parts in my box!I have to wait weeks to get the parts after my original order.Then they discount a pidly 5% for all my wasted time and aggravation. What an insult!They should have made zero profit on this absolutely horrible experience.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Comfortable
on December 5, 2025
Posted by: Tori C.
from US, United States
[This review was collected as part of a promotion.] The chair shipped quickly and was fairly easy to assemble. I didn't think the color would be so white. I thought it looked darker in the photos.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Assembly of chair
on December 5, 2025
Posted by: Marilyn G.
from US, United States
[This review was collected as part of a promotion.] Relatively easy to assemble so far so good as for use.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Terrible seat cushion
on December 5, 2025
Posted by: Lane S.
from US, United States
[This review was collected as part of a promotion.] The seat padding is too soft. You sit down and immediately feel the hard plastic beneath the padding. The chair I’m replacing is 8 years old and still offers better support than this chair. It also feels cheap, like it won’t last long. I had high hopes but was quickly disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
4
Great chair, terrible cushion
on December 4, 2025
Posted by: Bill H.
from US, United States
[This review was collected as part of a promotion.] I'm very happy with this chair with one glaring exception. First the good:- Easy to assemble- Materials are all very high quality- Adjustments are easy to makeNow the glaring issue: the seat cushion. The foam is not supportive and I sink down to the plastic almost immediately. I sit in this chair 8 hours a day for work and my tailbone and butt are sore by the end of the day. This is very disappointing because my back feels better than it has in a long time. I will need to buy a supplement cushion which is disappointing due to the initial cost of the chair. One other thing I would also note is the cylinder, which impacts the height of the chair. I'm only 5' 6" so I got the regular size cylinder but I would recommend getting the tall cylinder. My desk is probably slightly too high as well, but I still wanted to call this out.
I would recommend this to a friend!
Written by a customer while visiting Branch