Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
1
Some problems
on December 13, 2025
Posted by: Jonathan P.
from US, United States
[This review was collected as part of a promotion.] Chair is comfortable and very adjustable, however, the first screw I installed broke off, and I have still yet to drill it out... Another screw attaching the back to the base stripped because the screw holes and threaded inserts were not aligned. The chair is a little low if you are very tall.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Big upgrade!
on December 11, 2025
Posted by: Peter h.
from US, United States
[This review was collected as part of a promotion.] This chair is a big upgrade from my prior home office chair. I was able to assemble on my own in about 20 minutes using only the tools provided. I got the green and it is subtle and professional - the chair is comfortable and provides great support. I also run hot and the mesh breathes very well. Overall love the chair!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Very nice chair, well-made and comfortable
on December 11, 2025
Posted by: Thomas B.
from US, United States
[This review was collected as part of a promotion.] I just got my chair and assembled it. I have to say that this chair has the best assembly instructions and hardware package I have ever seen. The hex key (allen wrench) is a quality tool that's going in my toolbox.The seat is very comfortable; the lumbar support works as described. The arms can move in several dimensions, so everyone should be able to find just the right place for them.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Beautiful!
on December 10, 2025
Posted by: Lisa L.
from US, United States
[This review was collected as part of a promotion.] This chair is stunning and super comfortable. I’ve had two back surgeries in the last year, so I was concerned I would be uncomfortable, but I love it!It was also SIMPLE to put together!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Week 1 with Branch Pro
on December 9, 2025
Posted by: Payal S.
from US, United States
[This review was collected as part of a promotion.] After seeing ads for the Branch Chair Pro everywhere and doing extensive research, I decided to invest in it because it seemed like the best balance in the mid-range price category. The packaging, tools, and instructions were great, and assembly was straightforward—though I did need help lifting the box because of the weight.A few things stood out once I started using it. The max height is lower than I expected. I’ve never needed a tall cylinder with any other chair, so I didn’t think to check that ahead of time, and realizing I might need one here was surprising. The backrest is also firmer and less flexible than I hoped, even after adjustments. And for a Pro model, I think the headrest should really be included rather than sold separately.Overall, it’s a good chair with strong potential and I’m hoping it will work out in the long-term, but a couple of design decisions (including white plastic) keep it from feeling fully optimized right out of the box.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Ergonomic Chairs for Home Office
on December 9, 2025
Posted by: Ronnie S. S.
from US, United States
[This review was collected as part of a promotion.] Very adjustable and good support for back. Very well made.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Loving this chair
on December 9, 2025
Posted by: Gabrielle R.
from US, United States
[This review was collected as part of a promotion.] I work from home full time and needed a major upgrade to my office chair. I have terrible hip and back pain and though I'm still new to having the chair, its helping tremendously.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Nice chair
on December 9, 2025
Posted by: Elliot C.
from US, United States
[This review was collected as part of a promotion.] Well pricePretty easy to assemble Very good on my bad 66 year old back
I would recommend this to a friend!
Written by a customer while visiting Branch