Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
Just what I needed!
on February 5, 2026
Posted by: Renee T.
from US, United States
[This review was collected as part of a promotion.] I have had my chair for one week and love it! Very comfortable. Not the chair you are going to slump down in all day so just what I was looking for. Very comfortable to sit in all day and the many adjustable features allow me to customize it to my needs. I was not sure I needed the headrest at a height of 5’3” but I ordered it and am very glad I did. It’s amazing how much more comfortable it is working for 8 hours when you do it ergonomically! Assembly was quick and easy!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Heavy but awesome
on February 2, 2026
Posted by: Tyla
from US, United States
Just received a few days ago and loved it the moment I sat down for the 1st time! My only gripe is that it's heavy! Struggled a bit bringing the finished product upstairs to my office. Otherwise, the best office chair I've ever owned.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
No more back pain
on February 1, 2026
Posted by: JOSEPH D. L.
from US, United States
[This review was collected as part of a promotion.] I need to upgrade my office chair to address some lower back pain. After doing a bunch of research and price comparisons, I settled on the office chair pro. After a 30 min assembly process, I put the chair in action. The chair looks great and was easy to adjust to fit my body. I am happy to say after 2 weeks my back pain is gone! My only regret is that I didn't buy the chair sooner. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Ok chair
on January 31, 2026
Posted by: David S.
from US, United States
The lumbar support should have more adjustment in and up. And the cushion could be a little firmer. I am 180# and sink to the bottom of the cushion. This chair should be better for the price.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
This chair delivers!
on January 30, 2026
Posted by: Noah R.
from US, United States
[This review was collected as part of a promotion.] This chair is awesome. Still in the early stages of using it but I have noticed a major difference in the sciatica discomfort I was having before getting this chair! Easy to put together and easy to sit in!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Wonderful looking, easy to assemble and quality seems to be alright for the money!
on January 28, 2026
Posted by: George C.
from US, United States
[This review was collected as part of a promotion.] I just received the chair - I also purchased the headrest - it's all pretty and I hope that the quality will last - for the money I'm happy. Easy to assemble and nothing was missing, or difficult - everything fit as it should. You can adjust everything so you can achieve the 90 degree bend in our hips, elbows and knees with your feet flat - I'm 5'11" and I purchased the Ergonomic Chair Pro plus the headrest. The baseball brown color is lovely and matches my office perfectly - love the way it looks and feels great as well - but again - day one!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
I didn't know what I was missing!
on January 27, 2026
Posted by: Jason H.
from US, United States
[This review was collected as part of a promotion.] I've been looking for a good home office chair for some time. The one I had was good in its day, but lacked lumbar support, which I need. After sitting on every chair in Staples, I thought they were okay, but they lacked something. After some extensive research, I found Branch. The Ergonomic Chair Pro is just what I needed. The lumbar support is great, and I love all the adjustments. But it's not just function over form; it's a beautiful chair, too, and it fits perfectly with my Scandinavian office look.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Good chair
on January 26, 2026
Posted by: Richard S.
from US
[This review was collected as part of a promotion.] The chair was easy to assemble. It's very comfortable. Certainly worth the price -- better than some more expensive ones I looked at.
I would recommend this to a friend!
Written by a customer while visiting Branch
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