Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
2 out of 5
2
Could be better for the price
on March 4, 2026
Posted by: Sharna G.
from US, United States
[This review was collected as part of a promotion.] Nice chairs but should be easier to manipulate for the price point also should be able to move higher without having to pay for a taller cylinder, and paying for a headrest is ridiculous, just hoping the cylinder last for a while and I have no issues with the warranty that’s included.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
I really like my new chair!
on March 3, 2026
Posted by: Carolyn F.
from US, United States
[This review was collected as part of a promotion.] I have had 2 spinal surgeries but resisted getting an ergonomic desk chair because I wanted my chair to look good in my office, and many of the ergonomic chairs are not attractive (bad reason, I know!). I finally realized that preserving the health of my spine was more important, and reviewed endless ergonomic desk chair reviews. Initially I was going to buy a Steelcase Leap based on so many positive ratings but hesitated based on the high price. Then I came across the Branch Ergonomic Chair Pro and was impressed by the amount of features the chair comes with and its many positive reviews and ratings, so I ultimately decided to buy one. I've only had it a short time but I am very happy with it so far. It is comfortable even when I sit in it for an extended period of time. I was also able to adjust it perfectly for my size (4'9"). And it even looks good in my office!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
A Game Changer
on March 2, 2026
Posted by: Brandi W.
from US, United States
[This review was collected as part of a promotion.] I am a week into owning this chair and it’s just Wow! There are no pressure points on your legs and the lumbar support is awesome. I no longer feel twitchy while sitting on calls.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Very Comfortable!
on March 1, 2026
Posted by: Jeff B.
from US, United States
I've had the Ergonomic Chair Pro for about a month and still love it! The comfort and support are both high quality. It is a perfect sweet spot between quality, comfort, and price. Definitely recommended!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Incredible and beautiful
on February 27, 2026
Posted by: Marissa M.
from US, United States
[This review was collected as part of a promotion.] I’m actually excited to sit at my desk now. This is such a great chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
The perfect chair!
on February 22, 2026
Posted by: Karyl B.
from US, United States
[This review was collected as part of a promotion.] I have a desk job and over the years my old chair caused me to have back pain. I splurged and bought this chair. What a difference it makes! No more back pain. The lumbar support is a game changer. Thank you Branch!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Like it so much I ordered a second for work.
on February 19, 2026
Posted by: Anthony J. B.
from US, United States
[This review was collected as part of a promotion.] Recently recovered from back surgery and went back to work. I have a Branch Office Chair at home and knew it would be a good buy for the office (even though the cost was coming out of my own pocket). Glad I did!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Love my chair!!!!!!!
on February 19, 2026
Posted by: Cassandra M.
from US, United States
[This review was collected as part of a promotion.] The chair arrived on time and it was really easy to assemble. The color looks great and is very comfortable. I’ve paid less for other desk chairs and they just don’t hold up. My wife purchased her Branch chair 2 years ago and raves about it. So guess what I had to buy one too!
I would recommend this to a friend!
Written by a customer while visiting Branch
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