Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
Love this Chair
on April 23, 2026
Posted by: Carole D.
from US, United States
[This review was collected as part of a promotion.] I am short with long legs and am able to adjust this chair in many ways. I especially like that the seat moves forward crating a deeper area for my seated parts. I haven't used it yet with my new desk, which is soon to be set up, so I will have more to say then.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Well done!
on April 23, 2026
Posted by: Gene K.
from US, United States
[This review was collected as part of a promotion.] Great value for an excellent chair! Not the most expensive, but well done on a price- performance basis. Look forward to enjoying my new desk chair for a long time to come.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Overpriced chair
on April 21, 2026
Posted by: Garrett M.
from US, United States
[This review was collected as part of a promotion.] My expectations were high due to the price of the chair. I was also skeptical per the reviews I came across on social media regarding the arm rests being wobbly. Turns out to be true even tightening them does not help. My main issue is the lack of extension with raising the height of the chair. I am unable to sit comfortably at my desk without my arms/wrists being in pain. I wish I could elevate the chair to a higher position. I appreciate the style and esthetic of the chair, but it is not comfortable and I have only had it for 5 days.
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Not for people over 6ft
on April 19, 2026
Posted by: Marc S.
from US, United States
[This review was collected as part of a promotion.] Arms of chair do not go high enough for people over 6ft. Disappointing. Seat also feels like you are going to be ejected from it.
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Good, not great
on April 18, 2026
Posted by: Michael C.
from US, United States
[This review was collected as part of a promotion.] We have 2 homes and both have dual offices as we work remote. Herman Miller chairs in one, and this pair in our second home. I didn’t expect the same quality or comfort at half the price, but my wife likes the look of these chairs and the reviews seemed positive. If I had to do it all over, I would have spent the money on Herman Miller again. Biggest complaint is how flimsy the arms feel. I’m also wondering how they will hold up over time. The HM chairs are 6 years old and still feel like new. We shall see how these hold up. Ask me in a year for an update.
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Wow, wonderful
on April 17, 2026
Posted by: Carolyn R.
from US, United States
[This review was collected as part of a promotion.] Such a pretty chair and a solid one. I ordered the vegan brown with the headrest and tall cylinder (6’0 ‘) It looks quality and fits me well. I haven’t spent a lot of time sitting in it but so far so good. Oh, and putting it together was a breeze.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Amazing chair for the price!
on April 16, 2026
Posted by: Sylvia C.
from US, United States
[This review was collected as part of a promotion.] I read so many reviews before buying this chair because I was nervous about making such a large purchase without sitting in it first. I had nothing to worry about though! It is everything everyone says - beautiful design and total ergonomic comfort for a very fair price. All of the adjustments allow you to dial the chair in to just what you need and it is so comfortable, you forget to stand! My only concern is how well the light Glacier blue I chose will hold up, but for now, it's gorgeous and I am extremely happy I went for it.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Amazing!!
on April 13, 2026
Posted by: Jacquelyn H.
from US, United States
Amazing!! I’ve worked from home for the last 6 years and finally pulled the plug on chairs that broke or were just uncomfortable! I love this chair!! Buy it you won’t regret it!!
I would recommend this to a friend!
Written by a customer while visiting Branch
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