Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
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Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
Love my new office chair
on April 28, 2026
Posted by: Alice L.
from US, United States
After years of struggling with an "aesthetic" office chair, I finally gave in and splurged on Branch, which had great reviews from AI research, from Reddit research, and even a real life friend. Super happy with the color, comfort, and multiple adjustable components.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Great for petites/short folks!
on April 28, 2026
Posted by: Leah D.
from US, United States
[This review was collected as part of a promotion.] I'm 5'2" and now have a hybrid job where I work from home 2-3 days per week. I also have spine and back issues, so I needed to invites in a new desk chair for better ergonomics. After lots of research, I ended up with the Branch Ergonomic Chair Pro and I have been super happy with it. I love how customizable it is, how I can adjust it when I want to adjust my seating position (e.g., sometimes I sit cross-legged and push the arm rests out laterally). Really pleased with the quality and comfort, ease of putting together, and long-term warranty.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Iconic
on April 27, 2026
Posted by: Jamie M.
from US, United States
[This review was collected as part of a promotion.] Wow! Wasn’t expecting to fall in love with a desk chair! The light blue color is a bit more subdued than I anticipated, but I like it more since I was really wondering if it would match my sage green walls. Dark wood desk - perfect match!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Good Value
on April 26, 2026
Posted by: Michael B.
from US, United States
[This review was collected as part of a promotion.] This chair was recommended for home offices by the New York Times and was an excellent choice. I hesitated because it required assembly, but the instructions and a video guide made it relatively easy. I recommend it.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
So far so good
on April 25, 2026
Posted by: Felice C.
from US, United States
[This review was collected as part of a promotion.] I have been using it for about 2 weeks for work. I love it & great for the price
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Comfortable
on April 25, 2026
Posted by: Mushima N.
from US, United States
[This review was collected as part of a promotion.] Great seat. Very easy to put together. Sturdy build. Only issue seems to pick up lint easily. Also armrest do not firmly lock in place so , as I keep them inward facing, I’m always bumping them to the next notch with my suddenly movements
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Comfortable AND Aesthetic!!
on April 24, 2026
Posted by: Hannah L.
from US, United States
[This review was collected as part of a promotion.] This chair is SO much more comfortable than my previous old task chair. I love how adjustable it is and the color and aesthetic is so pleasing and fits right into my home decor! As someone who gets sciatica, this has been a game-change with the lumbar support. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Nice but not perfect
on April 23, 2026
Posted by: Taylor M.
from US, United States
[This review was collected as part of a promotion.] Chair seems like good quality. I like the adjustments it offers. One thing I would modify would be the arm rests. I wish they would lock into place once adjustment is made because they are super flimsy and pop out of place with any movement/pressure.
Written by a customer while visiting Branch
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