Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4 out of 5
4.4
(293 Reviews)
Open Ratings Snapshot
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product. 
(
252 out of 271
)
Best Buy Privacy Policy
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
5 out of 5
5
Relief for my back
on June 16, 2026
Posted by: PETER G.
from US, United States
[This review was collected as part of a promotion.] I am an older person with spinal stenosis and needed a chair which would be kind to both my back and my wallet. This is the one. And it is nice to look at also
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4 out of 5
4
Erg Pro
on June 16, 2026
Posted by: Elliott G.
from US, United States
[This review was collected as part of a promotion.] Chair is very comfortable. It is well made specifically for its price pont. The headrest is just ok. Tall cylinder is a must for a person over 6 feet. I am not a fan of the casters on carpet but they are decent. At its pricepoint, I would highly recommend and doubt there is a better chair under 1k.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Very good
on June 11, 2026
Posted by: Jeff K.
from US, United States
[This review was collected as part of a promotion.] Very comfortable and easy to put together. Satisfied.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Great chair
on June 7, 2026
Posted by: Nita P.
from US, United States
[This review was collected as part of a promotion.] Great chair. Very comfortable and easy to setup!!!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3 out of 5
3
Beautiful craftsmanship, but not comfortable.
on June 6, 2026
Posted by: Tracy B.
from US, United States
[This review was collected as part of a promotion.] I was back and forth between this and a different model. A bunch of research assured me this was the chair for me. Turns out, algorithms and marketing ploys convinced me. It is great craftsmanship, and I love its aesthetic, but what I thought was closer to a memory foam seat turned out to be too stiff for me. I know it's ergonomic, but I still expected it to be more comfortable. My hips are burning by the end of the night. Plus, I'm one to "flop" around when I'm trying to get comfortable, so I end up endlessly moving the adjustable armrests! All in all, I wish I had gone with the other style, but I didn't have the time to rebox this and send it back. 🤷♀️
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
So glad we bought it!
on June 5, 2026
Posted by: Amy D.
from US, United States
It’s so well made and comfortable. Great investment.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
Fantastic!
on June 5, 2026
Posted by: Michael G.
from US, United States
Why did I wait so long to get a new chair for my home office? This one fits my frame well (about 5-5), and it's super adjustable as well.It took about five minutes to set up, and the packaging was easy to manage. I am really pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5 out of 5
5
New chair after 15 years
on June 1, 2026
Posted by: Scott d. w.
from US, United States
[This review was collected as part of a promotion.] I bought this along with sit/ stand desk. Absolutely love this. Very comfortable
I would recommend this to a friend!
Written by a customer while visiting Branch
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