Customer reviews from Branch
Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Average customer rating
4.4
(293 Reviews)
Rating breakdown 293 reviews
5 Stars
198
4 Stars
54
3 Stars
22
2 Stars
7
1 Star
12
93%of customers recommend this product.
(
252 out of
271)
Customer Reviews for Branch Furniture - Ergonomic Chair Pro Leather Premium Office Seating with 14 Points of Adjustment & Dynamic Lumbar Support - Leather / Black / Black
Customer Rating
2
Office chair
on August 15, 2026
Posted by: C G.
from US, United States
[This review was collected as part of a promotion.] I’m very happy with the chair, however when assembling I found the hardware to be not up to par. I found the bolts difficult at times to line up and had to be careful because the allen wrench would strip out the head of the bolts difficult. Case in point, as I was attaching the single leg the bolt was not lining up correctly and I could not tighten as needed and stripped the head of the bolt out, and by stripping it out I could not remove it, so the bolt is not fully tightened. I’m afraid over time it will come loose and I would have to replace the entire bottom wheel frame. Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Great chair
on August 13, 2026
Posted by: Laura W.
from US, United States
[This review was collected as part of a promotion.] This chair is great- very comfortable and highly customizable. Highly recommend it for folks who work from home.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Average at best
on August 13, 2026
Posted by: Justin
from US
Title says it all. Felt like I got the chair you sit at for a job interview when the interviewer wants you to be uncomfortable and start sweating after 3 questions. Skip it
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Comfort for tall people...
on August 11, 2026
Posted by: Jed M.
from US, United States
[This review was collected as part of a promotion.] When I sat in the chair, I let out an audible sound of relief. I had tolerated chairs for everyone for nearly 25 years, and to have a chair that fits my 6'4" frame will ideally allow me to enjoy a job I love just a little bit more.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Good color
on August 11, 2026
Posted by: Cathryn B.
from US, United States
It has been difficult to find an attractive office chair that is not black, so I chose this one. It was not that difficult to put together and it feels comfortable. I’m a little concerned about how much plastic is in it as opposed to metal considering the cost.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Better Than Ignition 2, But Not As Comfortable As Old Cheap Chair
on August 10, 2026
Posted by: Charles D. B.
from US, United States
[This review was collected as part of a promotion.] Bought the Ergonomic Pro chair to replace an Ignition 2 chair that was less than a year old and was very uncomfortable. The Branch chair is more comfortable than the Hon chair, but neither is as comfortable as an old Staples chair that I wish I'd had recovered (rather than donating to charity before a move). Very disappointed.
Written by a customer while visiting Branch
Customer Rating
5
Great chair
on August 9, 2026
Posted by: Marc N.
from US, United States
[This review was collected as part of a promotion.] Bought to help alleviate some hip pain after sitting for hours for work. So far it’s good.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Saved my back!
on August 8, 2026
Posted by: Diane H.
from US, United States
[This review was collected as part of a promotion.] My twitchy back and aching knees are gone thanks to my new ergonomic chair pro. And the green hue is subtle yet beautiful - a tough combination in an office chair!
I would recommend this to a friend!
Written by a customer while visiting Branch