Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(1,974 Reviews)
Rating breakdown 1,974 reviews
5 Stars
1,700
4 Stars
140
3 Stars
48
2 Stars
22
1 Star
64
94%of customers recommend this product.
(
895 out of
949)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
1
Ninja slushi machine 88oz
on July 18, 2025
Posted by: YuLi
from NEW YORK
Gender:Female
I had to exchange my ninja slushi machine and just got a “new” one and is already starting to act up too.this machine is too expensive and is not worth the money. im never buying this slushi machine again..
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 19, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHi. We will absolutely share your comments with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHi. We will absolutely share your comments with the relevant teams for review. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best purchase EVER!
on July 23, 2025
Posted by: Too Cool72
Super happy I bought the Ninja Slushie for the family. We have juice drinks for breakfast. Fast, easy to use, easy clean up.
Written by a customer while visiting sharkninja.com
Customer Rating
3
It works if you add sugar or sugar additive
on September 27, 2025
Posted by: TAG14
I bought this a few weeks ago. I had no idea it needed at least 16 oz or sugar substitute if using sugar reduced substances. Even if I wanted to return, Ninja doesn’t cover return costs or provide local return for this very heavy item.
Response from sharkninja.comBy SharkNinja, September 30, 2025
Hi TAG14, Thank you for taking the time to leave a review. We are sorry to hear about the confusion regarding sugar substitute requirements and the return process. We understand how frustrating this can be, especially with a heavy item. We do offer prepaid return labels, and our team would be happy to assist you. Please contact us at 1-800-365-0135. Hours of Operation: Monday to Friday 9am – 9pm EST | Saturday 9am – 6pm EST
For helpful product usage tips and FAQs, please visit: https://support.ninjakitchen.com/hc/en-us/articles/14631723787420-FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-FAQs
Kind regards, Ninja Kitchen US
For helpful product usage tips and FAQs, please visit: https://support.ninjakitchen.com/hc/en-us/articles/14631723787420-FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-FAQs
Kind regards, Ninja Kitchen US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Yummy slushi
on October 5, 2025
Posted by: Coldwater
from Ny
Gender:Male
Make a cola slushi it is so good but not so good with peach sanappal
Written by a customer while visiting sharkninja.com
Customer Rating
5
Slushi doesn't disappoint!
on October 17, 2025
Posted by: Jagsfan001
from Jacksonville, FL
Gender:Female
I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best thing for many functions
on October 25, 2025
Posted by: BLUE1216
from Texas
Gender:Female
I purchase the slushie machine a few weeks ago and it does not disappoint. We absolutely love it from the adults to the grandchildren.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love Love Love
on October 28, 2025
Posted by: SFA1
I have been eyeing this for a long time and finally bought it. I am so pleased with this product very easy to use and the insulated cups are not only functual but are so cute! I totally recomend this product.
Written by a customer while visiting sharkninja.com
Customer Rating
1
If it worked, it would be great
on September 2, 2024
Posted by: Jay10
from Los Angeles, CA
Gender:Male
Wanted to love the product but after 3 days of usage, the machine started making weird noise and then shuts off. When it worked, it was great, however it didn’t work more than it did work. At first I thought we made the temp too high but even on regular temp, the machine would randomly break down. If I’m paying premium for this machine, it should work at all times. Used it at most 6 times and 4 of those time, the machine went bonkers. I had to turn it off when it started making loud cracking noise and then turn it back on like 5 times before the drink turned slush( only workaround so far I found) but also inconvient.
Response from sharkninja.comBy Ninja Kitchen, September 23, 2024
Hello Jason,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Written by a customer while visiting sharkninja.com