Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(2,013 Reviews)
Rating breakdown 2,013 reviews
5 Stars
1,727
4 Stars
142
3 Stars
49
2 Stars
25
1 Star
70
94%of customers recommend this product.
(
914 out of
973)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
5
Best Margaritas
on February 21, 2026
Posted by: Anonymous
from Novi Mi
Gender:Female
The best margaritas ever!!!!!!
I put the tequila in last!!!
I put the tequila in last!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on February 27, 2026
Posted by: Jetta
from Fairfield ca
Gender:Female
I have only use the machine once but I must say I love it so far, all my guests were impressed!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy To use and clean
on March 8, 2026
Posted by: *PJ*
from Des Moines IA
Gender:Female
I had been debating about buying this, finally decided to get it. My husband and I are really enjoying this and it will be great this summer!
Easy to use and clean, can't wait to enjoy frozen drinks this summer.
Easy to use and clean, can't wait to enjoy frozen drinks this summer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A must have
on March 10, 2026
Posted by: Knothead
Got this for my daughter's birthday. She so loves it. Use almost every day.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Huge let down
on March 27, 2026
Posted by: Poppy 2606
from Mn
Gender:Male
Not sure if I have a faulty machine or what but my machine won’t dispense any kind of slush. I’ve tried multiple liquid types all sugar levels all tips in the booklet. Nothing will dispense no matter how low you turn the chill setting. Debated 2 years on buying this and wanted it so bad but now it’s just an expensive piece for the dumpster.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 30, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re devastated to hear that your machine isn’t dispensing slush, especially after looking forward to it for so long. We understand how frustrating this experience must be, this definitely isn’t the performance we want for you. We’d love to take a closer look at what’s going on and help get your machine working properly. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/fs300
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re devastated to hear that your machine isn’t dispensing slush, especially after looking forward to it for so long. We understand how frustrating this experience must be, this definitely isn’t the performance we want for you. We’d love to take a closer look at what’s going on and help get your machine working properly. Please visit our support page via the link below, where you’ll find step-by-step guidance to troubleshoot and resolve the problem. Our team is here to support you every step of the way.
https://support.sharkninja.com/global-search/fs300
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Clear Vessel
on April 6, 2026
Posted by: DeeCee
from Victorville, CA
Gender:Male
Talk about a game changer—the Ninja SLUSHi completely changed the way I make drinks at home. No more late-night runs to gas stations or convenience stores. It’s fast, easy, and honestly one of the best purchases I’ve made.
But let’s be real—there’s a serious flaw that Ninja completely ignored.
This could’ve been a 5-star product—but the Clear Vessel design completely ruins it.
Liquid and residue get trapped in areas you cannot reach or properly clean. Even after washing, buildup stays hidden in the seams. That’s a serious health risk—mold and bacteria can grow where you can't reach.
Liquid and residue get trapped in areas you cannot reach or properly clean. Even after washing, buildup stays hidden in the seams. That’s a serious health risk—mold and bacteria can grow where you can't reach.
Response from sharkninja.comBy SharkNinja, April 8, 2026
Hi there,
Thank you for sharing your honest feedback about the SLUSHi.
We understand your concerns regarding cleaning and residue buildup, and we sincerely apologize for the discomfort this has caused. To help address this, we encourage you to review the cleaning guide attached below, which outlines proper disassembly and cleaning steps to ensure all components are maintained safely. If you continue to have concerns, our support team would be happy to assist. Our goal is for you to feel confident using the SLUSHi to easily create drinks while enjoying a cleanup process that’s just as effortless. We truly appreciate your feedback, as it helps us continue to improve and better support our customers.
Cleaning Guide: https://support.sharkninja.com/en-CA/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Cleaning--Dishwasher-Compatibility-ca
Contact page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for sharing your honest feedback about the SLUSHi.
We understand your concerns regarding cleaning and residue buildup, and we sincerely apologize for the discomfort this has caused. To help address this, we encourage you to review the cleaning guide attached below, which outlines proper disassembly and cleaning steps to ensure all components are maintained safely. If you continue to have concerns, our support team would be happy to assist. Our goal is for you to feel confident using the SLUSHi to easily create drinks while enjoying a cleanup process that’s just as effortless. We truly appreciate your feedback, as it helps us continue to improve and better support our customers.
Cleaning Guide: https://support.sharkninja.com/en-CA/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Cleaning--Dishwasher-Compatibility-ca
Contact page: https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Versatile
on April 21, 2026
Posted by: ArynR
[This review was collected as part of a promotion.] wow such a cool drink maker! This has been great for parties or just a Saturday night movie watch, and makes me feel like a bartender haha. Easy to use and works fast! Love that I don't have to put ice in. Every drink has come out perfect. It's also easy to clean and still perfect condition.
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine! Love it!
on April 22, 2026
Posted by: Jeff G
from Ocala, FL
Gender:Male
Love the machine! High quality product that makes great slushies!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com