Customer reviews from sharkninja.com
Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Average customer rating
4.7
(1,974 Reviews)
Rating breakdown 1,974 reviews
5 Stars
1,700
4 Stars
140
3 Stars
48
2 Stars
22
1 Star
64
94%of customers recommend this product.
(
895 out of
949)
Customer Reviews for Ninja - Refurbished Excellent - 72oz. Frozen Drink & Slushie Machine FS300 - Artic Blue|Gray
Customer Rating
1
Problematic
on October 29, 2025
Posted by: ChristinaG
from Cleveland texas
Gender:Female
I originally purchased this almost a year ago and it worked great until about a month ago when motor started to make a burning smell. I returned that unit and received a new one. I have used the new one 2 times and it is not freezing my drinks when I try to make slushy drinks. It is still runny even when I adjust the temperature. I’m frustrated with this product. I’ve had two of them and problems with both.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 11, 2025
Hello,
Thank you for taking the time to provide your feedback.
This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135.
https://support.sharkninja.com/global-search/fs300
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135.
https://support.sharkninja.com/global-search/fs300
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
on October 31, 2025
Posted by: Loads of Fun
from Houston
Gender:Female
Made some frozen bellinis and carajillo for family & friends. Loved it! Easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Ninja Slushi stop working
on November 3, 2025
Posted by: Aaaaafam1
I loved my Ninja slushi but it just stop working on me. I went to use it and it wouldn’t do anything. I got it for Christmas last year. I been trying to find my email to see when the warrant goes out on it but I couldn’t find it. My cousin is still working but mine will not do anything. I have a few Ninja items so this is my first bad review on this company.
Response from sharkninja.comBy SharkNinja, November 3, 2025
Hi Aaaaafam,
Thank you for taking the time to leave a review.
We’re really sorry to hear that your Ninja Slushi is not working. We totally understand how frustrating this must be. We kindly invite you to reach out to our team via phone at at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re really sorry to hear that your Ninja Slushi is not working. We totally understand how frustrating this must be. We kindly invite you to reach out to our team via phone at at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
I’m so in love with this!!!!
on November 12, 2025
Posted by: Thickyona
from Gallatin Tn
Gender:Female
I’m so happy I bought this machine it had play a huge part in my daily routine and I’m very satisfied with it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja has awesome products!!
on November 14, 2025
Posted by: Dtanjewel
Love this Ninja!! I even ice up my tea! Its do good frozen!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product
on November 14, 2025
Posted by: Troutman03
from Alden, NY
Gender:Male
I bought this as a Christmas gift for my oldest Son and his family. They told me a friend of there’s has it and enjoy it very much . So I purchased it for them for Christmas. I am sure they will enjoy it. It is a quality built machine .
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quick and Easy!
on November 16, 2025
Posted by: DGplace
from Riverview Florida
Gender:Female
Just love my Ninja SLUSHI!!! Had to try it immediately upon receipt and I could not believe how easy it is to use. The clean up process is quick and easy as well. Would highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
I love Ninja
on November 17, 2025
Posted by: Luluthg
Great product but the more mold you can't get to is mind blowing 😑🫤🤯
Written by a customer while visiting sharkninja.com