Bought this 2 weeks ago, new out of the box and it won't even turn Coke into a slushie! Very disappointed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, September 18, 2024
Hello Andy,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
I was so excited to order my Slushi Drink Machine. During my initial use, I found that the unit was Mable to freeze the liquids. I contacted Ninja support and they quickly determined the base unit was defective. They then sent me a replacement base in 3 business days. I’ve since successfully made both a Coke slushy and a yummy chocolate milkshake. I’ve got lots of recipes planned in the near future. I love… my Ninja Slushi Drink Maker! Another wonderful kitchen gadget from Ninja!
I just got this 8/21 and have used it 2 to mes since. It is a nice machine for at home slushy making. I do agree the cold liquid seems to slushy up in no time. However, the machine was really quiet when I used it the first day. On fsy 2, doing the same thing as day 1, it started making a weird noise. I did shut the machine down and restarted it after about 5 minutes which helped for a little while. This machine is to expensive to have this kind of noise especially after the $30 increase from the release date. This has me worried a bit especially with a 1 yr warranty. Also I got all I could get from the max of what I made and just usd the hot water rinse to melt the rest from the slushy left in the corner of machine I love the machine just hope it last. Prior to this it was my ninja blender set with multiple components that I've had for years. This will definitely help me save on having to buy water for the ice machine to make slushy beverages.
Very nice machine for slushes. Simple to use, just pour in soda/ juice etc and you have a slush in 1/2+. Only issue we had was on Frappe mode. Went 100% by Ninjas recipe & machine started making all kinds of noise & was actually flexing the plastic tank & went into error. Other than the frappe issue machine is easy to use, easy to clean. Unit has weight to it & is pretty good size. Next up trying the alcohol beverages…
I was not sure how this was going to work. Well to my surprise, It works GREAT. Right out of the box. First thing I tried was Coke. I love frozen Coke. The only thing is I had to bump up the freeze level from the pre-set. I like them a little more frozen than what the pre-set does. Overall, I love this machine.